Claims Consultant
Vor 2 Tagen
We are seeking a seasoned Claims Consultant, where you will form part of an integral team of experienced Claims professionals, delivering a high quality of service to our customers. You will be confident in assessing the nature and extent of a claim and expert in negotiating the settlement of the claim, providing a seamless end-to-end claims experience for the customer.
You will be surrounded and supported by a high-performing and warm team that will enable you to do your best work, where there is a high degree of integrity to help meet and exceed customer expectations.
About You
You will be a calm, confident and highly competent Claims Consultant that will:
Be an expert communicator; empathetic nature; great listener – able to communicate concisely and tailor messaging (verbal and written) to their intended audience, which translates to high calibre reports/outcomes for our clients
Be a problem solver and have a curious persona; searches for the root cause/s and proactively finds solutions throughout the claim journey
Be intrinsically driven to provide highest level of customer service that is always thoughtful and timely
Have a growth mindset that values continuous learning and absorbs new information and change with ease
Be resilient and focused on achieving positive outcomes for your key stakeholders
Key Requirements
Deliver professional and excellent service when processing and negotiating claims, interacting with customers and clients
Proactively communicate clear and accurate advice, solutions, timeframes and claim progress to all stakeholders
Clearly document all decisions made and reasons and have meticulous attention to detail
Previous experience working in claims management or general insurance
Educated to Year 12
Certificate IV in financial Services (General Insurance Tier 1) preferred
Willing to undertake further study and training as identified to grow and progress your career
About Crawford
Crawford is the world’s largest publicly listed claims management company operating in more than 70 countries. Crawford has been in operation for over 80 years and is committed to restoring and enhancing lives, businesses, and communities affected by natural disasters and catastrophic events.
Crawford is the only provider in Australia to offer services across the entire claim lifecycle – from ‘first notification of loss’ through to litigation:
Loss adjusting – property, major and complex loss, catastrophe responseThird party administration (Crawford TPA is a Lloyd’s accredited provider)Forensic accounting including business interruption expertiseCyber responseManaged repair services (Contractor Connection)Quantity surveying, forensic engineering & building consultancy (CRD Building Consultants)Legal services (HBA Legal)
To learn more about Crawford, please visit is committed to being an inclusive workplace that employs and retains the best and most diverse talent. We value diversity of thought, experience and perspective and aim to create a workplace where our people feel valued, respected, and empowered. We welcome applications from Aboriginal and Torres Strait Islander peoples and from people of all backgrounds regardless of gender identity, age, sexual orientation, disability, or ethnicity.
It is the policy of Crawford that all successful employees consent to a national police check. To be eligible to apply, you must have Australian or New Zealand citizenship or permanent residency status.
Interested? please submit a short cover letter explaining why you are suitable for the role along with your resume.
#J-18808-Ljbffr
-
Claims Consultant
vor 3 Wochen
Melbourne, Österreich Allianz Popular SL. VollzeitClaims Consultant - Club Marine | Victoria Bayside and Melbourne CBDFull-time permanent opportunity with great staff benefitsHybrid and Flexible working arrangementsClub Marine is Australia's premier Marine Pleasure Craft insurer, and industry partner, and a member of the Global Allianz Group. When you work at Allianz, your part of a strong global...
-
Motor Claims Consultant
Vor 2 Tagen
Melbourne, Österreich The Andersen Partnership VollzeitHeavy Motor Claims Consultant**Job Type:** Full-Time**About Us:**Our client is a leader in insurance solutions, committed to exceptional service and comprehensive coverage.**Job Overview:**The Heavy Motor Claims Consultant manages heavy motor vehicle claims from inception to resolution. This role requires understanding heavy motor vehicles, analytical...
-
Claims Consultant
vor 3 Wochen
Melbourne, Österreich Allianz Popular SL. VollzeitPress Tab to Move to Skip to Content LinkSelect how often (in days) to receive an alert:Select how often (in days) to receive an alert:Area of Expertise:Customer Services & ClaimsUnit:Allianz AustraliaEmploying Entity:ALLIANZ AUSTRALIA SERVICES PTY LTDJob Type:Full Time or Part TimeEmployment Type:PermanentID:48962Claims Consultant - Club Marine | Victoria...
-
Claims Consultant, Professional Indemnity.
vor 4 Wochen
Melbourne, Österreich eFinancialCareers Ltd. VollzeitClaims Consultant, Professional Indemnity.Claims Consultant, Professional Indemnity.Insurance Australia Group LTDMelbourne, AustraliaClaims Consultant, Professional Indemnity.Insurance Australia Group LTDMelbourne, AustraliaPosted 9 days agoPermanentCompetitiveClaims Consultant, Professional Indemnity.Create impact as aClaims Consultant, Professional...
-
Claims Consultant
Vor 2 Tagen
Melbourne, Österreich TAL Australia VollzeitFrom the millions of Australians we protect, to those that make it happen every day at TAL, people really are what we’re all about.We want to grow with you. Achieve with you. And support you to do your best work. That's why we're focused on developing leadership, promoting diversity, rewarding excellence, and retaining great talent.We're always looking for...
-
Claims Consultant, Professional Indemnity.
vor 1 Monat
Melbourne, Österreich Insurance Australia Group Limited VollzeitPress Tab to Move to Skip to Content LinkSelect how often (in days) to receive an alert:Create AlertClaims Consultant, Professional Indemnity.Job requisition ID:42553Location:Melbourne, VIC, AUWorkplace Type:HybridCreate impact as aClaims Consultant, Professional Indemnity.Join the largest insurance group in Australia and New Zealand.YOUR ROLEWe are seeking...
-
Claims Consultant, Professional Indemnity.
vor 4 Wochen
Melbourne, Österreich Insurance Australia Group Limited VollzeitPress Tab to Move to Skip to Content LinkSelect how often (in days) to receive an alert:Create AlertClaims Consultant, Professional Indemnity.Job requisition ID:42553Location:Melbourne, VIC, AUWorkplace Type:HybridCreate impact as aClaims Consultant, Professional Indemnity.Join the largest insurance group in Australia and New Zealand.YOUR ROLEWe are seeking...
-
Claims Consultant
Vor 2 Tagen
Melbourne, Österreich Steadfast Group Ltd. VollzeitSteadfast was founded on the belief that a network of brokers would be stronger together, and this idea has been the backbone of our culture ever since. We believe that none of us is as good as all of us.At Steadfast we are proud of our diverse mix of people and skills, coming together across multiple business and business units to not only support our...
-
Claims Consultant
Vor 2 Tagen
Melbourne, Österreich Steadfast Group Ltd. VollzeitSteadfast was founded on the belief that a network of brokers would be stronger together, and this idea has been the backbone of our culture ever since. We believe that none of us is as good as all of us.At Steadfast we are proud of our diverse mix of people and skills, coming together across multiple business and business units to not only support our...
-
Claims Service Consultant
vor 3 Wochen
Melbourne, Österreich TAL VollzeitFrom the millions of Australians we protect, to those that make it happen every day at TAL, people really are what we’re all about.We want to grow with you. Achieve with you. And support you to do your best work. That's why we're focused on developing leadership, promoting diversity, rewarding excellence, and retaining great talent.We're always looking for...
-
Case Consultant, Long Term Claims
vor 3 Wochen
Melbourne, Österreich MLC Life Insurance VollzeitJob Description - Case Consultant, Long Term Claims (24000056)Job DescriptionCase Consultant, Long Term Claims-(24000056)DescriptionAre you committed to bringing your best to life every day?At MLC Life Insurance, we’re proud of our history of protecting Australians for over 135 years. We provide flexible, affordable, and innovative insurance products to...
-
Claims Consultant
vor 3 Wochen
Melbourne, Österreich TAL VollzeitFrom the millions of Australian’s, we protect, to those that make it happen every day at TAL, people really are what we’re all about.TAL needs people who represent our diverse Australian community. People who embrace our spirit and inspire confidence in their colleagues, customers and community.People who are passionate about making the most of the...
-
Claims Training Consultant
Vor 2 Tagen
Melbourne, Österreich TAL Australia VollzeitFrom the millions of Australians we protect, to those that make it happen every day at TAL, people really are what we’re all about.We want to grow with you. Achieve with you. And support you to do your best work. That's why we're focused on developing leadership, promoting diversity, rewarding excellence, and retaining great talent.We're always looking for...
-
Senior Claims Service Consultant Liability
vor 1 Monat
Melbourne, Österreich Collaw VollzeitSenior Claims Service Consultant - Liability | Sydney/Melbourne/Adelaide/BrisbaneAt Allianz, we’re proud to be one of the world’s leading insurance and asset management brands, with a workforce as diverse as the world around us.We care about our customers, which is why we hire the very best people to further our commitment to securing the future of our...
-
Senior Claims Service Consultant Liability
vor 4 Wochen
Melbourne, Österreich Collaw VollzeitSenior Claims Service Consultant - Liability | Sydney/Melbourne/Adelaide/BrisbaneAt Allianz, we’re proud to be one of the world’s leading insurance and asset management brands, with a workforce as diverse as the world around us.We care about our customers, which is why we hire the very best people to further our commitment to securing the future of our...
-
Principal, Claims Preparation
vor 3 Wochen
Melbourne, Österreich Aon Risk Services Australia Limited VollzeitPosting Description Senior role within our Claim Preparation business Highly successful and collaborative team with proven record of success Open to applicants in Melbourne, or open to relocating! Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an...
-
Principal, Claims Preparation
vor 2 Wochen
Melbourne, Österreich Aon Hewitt VollzeitSenior role withinour Claim Preparation businessHighly successful and collaborative team with proven record of successOpen to applicants in Melbourne, or open to relocating!Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.As an organization, we are united through...
-
Claims Service Consultant Level 1
vor 2 Wochen
Melbourne, Österreich Allianz Popular SL. VollzeitPress Tab to Move to Skip to Content LinkSelect how often (in days) to receive an alert:Select how often (in days) to receive an alert:Adelaide, SA, AU, 5000Brisbane, QLD, AU, 4000Sydney, NSW, AU, 2000Darwin, NT, AU, 0800Melbourne, VIC, AU, 3000Area of Expertise:Customer Services & ClaimsUnit:Allianz AustraliaEmploying Entity:ALLIANZ AUSTRALIA SERVICES PTY...
-
Claims Quality Assurance Specialist
Vor 5 Tagen
Melbourne, Österreich TAL VollzeitFrom the millions of Australians we protect, to those that make it happen every day at TAL, people really are what we’re all about.We want to grow with you. Achieve with you. And support you to do your best work. That's why we're focused on developing leadership, promoting diversity, rewarding excellence, and retaining great talent.We're always looking for...
-
Technical Claims Lead
vor 2 Wochen
Melbourne, Österreich Allianz VollzeitAdd expected salary to your profile for insights Technical Claims Lead (Club Marine) | Melbourne Full-time permanent opportunity with great staff benefitsHybrid and Flexible working arrangementsClub Marine is Australia's premier Marine Pleasure Craft insurer, and industry partner, and a member of the Global Allianz Group. When you work at Allianz,...
