Business Manager

Are you a natural relationship-builder with a passion for growth? Do you love being on the ground, making things happen, and partnering with business owners to bring out their very best? We're looking for a dynamic, self-driven sales leader who thrives in an entrepreneurial environment and is excited by the opportunity to shape the future expansion of our brand across Western Australia. As part of our close-knit Head Office team, you'll play a pivotal role in empowering our salon owners, opening new salon doors, and elevating the performance of our existing network and brand in the region. If you're energised by coaching, strategy, sales, and building meaningful partnerships—this role is for you. What You'll Do Champion salon success—Partner with passionate salon owners to develop and grow their businesses across the state. Expand our footprint—Identify and secure opportunities to grow our WA salon network. Spot opportunities + innovate—Assess the market, uncover growth potential, and bring creative, commercial solutions to life. Optimise inventory—Manage stock levels in line with our prescribed model, ensuring the perfect balance of retail and professional products. Lead with strategy—Co-create tailored business plans that reflect our Skin Solutions approach and a strong retail mindset—across marketing, training, staffing, and salon performance metrics. Drive performance—Help salons achieve key benchmarks including diagnosis, facial / treatment ratios, retail participation (30% retail / 70% treatment), customer visits, and treatment-to-product targets. Elevate brand standards—Ensure network-wide compliance and brand alignment, delivering supportive feedback and guiding improvement plans when needed. Create culture—Foster a positive, values-driven, high-performance culture across your territory. Who You Are A motivated self-starter with a genuine growth mindset A warm, confident communicator who loves building relationships Commercially savvy with strong sales capability A natural coach who inspires belief and momentum Passionate about beauty, skincare, and driving meaningful business results Energised by both independence in the field and collaboration with a supportive Head Office team Proven track record of sales and business success Preferred experience in the beauty and franchise industry At Ella Baché, we believe in confidence in your own skin and empowering individuals to learn and grow. As a Business Development Manager, you'll play a key role in modernizing and growing an iconic Australian brand in the region. We offer a competitive salary, incentive programs, and a varied benefits package including birthday and anniversary perks, and opportunities to participate in industry related and company events. All employees are also offered to a day per month paid by the company, to work at a charity of their choice and receive access to a generous staff discount and quarterly product allowance plus complimentary treatments. About You 7+ years experience in brand production or creative operations (beauty / skincare preferred) Expertise in packaging production, print processes, and artwork workflows Skilled in photo / video shoot coordination and post-production Strong project management and leadership skills with a tech-forward mindset Proficient in digital tools, asset management systems, and basic CMS Tertiary qualification in related discipline preferred What We Offer Invitations to industry and company events Training and development opportunities including memberships and short courses A paid day off on your birthday Generous staff discount and quarterly product allowance Ready to lead and grow salons at Australia's most iconic skincare brand? Apply now and join a team that values bravery, creativity, and results. #J-18808-Ljbffr