Customer Care SME — Complex Complaints Lead
vor 3 Wochen
A leading energy company in Australia is seeking a Customer Care Subject Matter Expert to manage complex customer situations and complaints with empathy and clarity. The ideal candidate will have experience in customer service within a regulated industry and be skilled in negotiation and communication. This 2-year fixed-term contract position is based in either Sydney or Melbourne and offers opportunities for meaningful career growth.#J-18808-Ljbffr
-
Customer Care SME
vor 3 Wochen
City of Melbourne, Österreich Zinfra VollzeitCustomer Care SME- 2 years fixed term contract – Sydney or Melbourne location About Us: Jemena is an Australian energy company who own and operate more than $12.4 Billion worth of gas and electricity transportation assets across Australia supplying millions of households and businesses with these essential services every day. We pride ourselves on our...
-
Customer Care SME
vor 3 Wochen
City of Melbourne, Österreich Jemena VollzeitCustomer Care SME – 2-year fixed term contract – Sydney or Melbourne location About Us Jemena is an Australian energy company that owns and operates more than $12.4 billion worth of gas and electricity transportation assets across Australia, supplying millions of households and businesses with essential services every day. We pride ourselves on our...
-
Hybrid Customer Resolution Specialist
Vor 3 Tagen
Council of the City of Sydney, Österreich insurance & care NSW VollzeitA public service organization in Sydney is looking for a Customer Resolution Specialist to manage and resolve enquiries and complaints from customers via telephone, email, or web. This role requires demonstrated experience in complaints handling, a strong understanding of regulatory compliance in the insurance industry, and a passion for providing quality...
-
Lead, Complaints Resolution
vor 2 Wochen
City of Melbourne, Österreich - VollzeitA leading energy company in Australia is seeking a Complaints Resolution Lead to drive complaint resolution strategies and enhance customer experience. The role requires a strategic thinker with experience in complaint reduction initiatives and collaboration. Strong knowledge of regulatory compliance and excellent communication skills are essential. This...
-
Complaints Resolution
Vor 5 Tagen
City of Melbourne, Österreich Engie VollzeitA leading energy solutions provider in Melbourne is seeking a Complaints Resolution Lead to drive the complaints function. The role focuses on reducing complaint volumes and enhancing customer experience through strategic initiatives and collaboration across various teams. The ideal candidate will hold an undergraduate degree and have proven experience in...
-
Customer Care Sme
Vor 5 Tagen
Council of the City of Sydney, Österreich Jemena Group VollzeitAbout Us Jemena is an Australian energy company who own and operate more than $12.4 Billion worth of gas and electricity transportation assets across Australia supplying millions of households and businesses with these essential services every day. We pride ourselves on our innovative approach, technical expertise, and dedication to safety, quality, and...
-
Complex Claims Examiner – SME Property
vor 3 Wochen
City of Melbourne, Österreich AIG Insurance VollzeitA global insurance provider in Melbourne is seeking a Complex Claims Examiner to manage a portfolio of Complex SME Property and Casualty claims. This role involves ensuring accurate assessments and maintaining relationships with various stakeholders. A successful candidate will possess strong communication and problem-solving skills and have relevant claims...
-
Complaints Resolution Lead
vor 2 Wochen
City of Melbourne, Österreich ENGIE AU VollzeitAt ENGIE, great adventures always start with a simple "hello" and the desire to take action for tomorrow. If, like us, you strongly believe the energy transition holds opportunities for you and for everyone, then look no further, you belong with us! Our goal is to be the best energy transition utility, and we have an ambition to reach net zero emissions by...
-
Team Leader, Complaints
vor 3 Wochen
City of Melbourne, Österreich MUFG Pension & Market Services VollzeitAbout the Role We’re looking for a proactive and inspiring leader to manage a team of Complaints Specialists within MUFG Retirement Solutions. In this pivotal role, you’ll: Build and lead a high‑performing team to deliver exceptional service. Drive strategic initiatives and continuous improvement across processes. Manage stakeholder relationships and...
-
Complaints Resolution Lead
Vor 5 Tagen
City of Melbourne, Österreich Engie VollzeitAt ENGIE, great adventures always start with a simple "hello" and the desire to take action for tomorrow. If, like us, you strongly believe the energy transition holds opportunities for you and for everyone, then look no further, you belong with us! Our goal is to be the best energy transition utility, and we have an ambition to reach net zero emissions by...