Area Office Manager

Our Area Office Manager (Wide Bay) is not just the friendly face that welcomes us every day. They are the backbones of our team; keeping our facilities running smoothly and safely, providing administration support, keeping our bookings organised. They have a 'can-do' attitude and are responsive to the requirements of our team, organisation and stakeholders. To apply for this role, please read the 'To Apply' section of this ad. Primary purpose of the position The Area Office Manager is responsible for the management and coordination of office facilities across CCQ's Wide Bay Region Offices in Hervey Bay and Bundaberg and associated administrative services throughout CCQ. The primary location for this role is Hervey Bay. This position is an office-based position working Monday – Friday 8.30-4.30 pm Key responsibilities Provide high levels of customer service standards and professionalism in handling phone call enquiries and welcoming visitors. Maintain and regularly revisit phone call handling procedures to ensure they are effective and deliver best outcomes for callers. Monitoring, responding to and actioning mailboxes as required. Organise internal/external meetings and events as required including managing external venues bookings. Support logistics and catering coordination for office events, functions, and fundraiser for the respective office. Coordinate facilities and building maintenance to a high standard in line with WHS compliance requirements where applicable. Provide localised Fleet Management service including adhering to the Motor Vehicle Policy. Play a key role in new starters on board, being point of contact for all new starters ensuring all arrangements have been made prior their commencement including local WHS and emergency evacuation induction, seating, onboarding plan. Checking in regularly. General office housekeeping. Collaborate and discuss with other Office Administration Managers to ensure an effective and efficient workflow between offices and ensuring sufficient phone and leave coverage. Key Selection Criteria Experience in a being the first point of contact and providing positive first impressions including organising functions and meetings with both internal and external stakeholders at a high standard. Sound administration skills, including Intermediate Microsoft 365 program suite knowledge, the ability to format documents at a high standard, create templates, take meeting minutes and setting up and documenting administrative processes. Work collaboratively with colleagues to promote a positive and healthy working environment. Experience in liaising with building management to address building maintenance issues. Knowledge of and commitment to Work Health and Safety, Equal Employment Opportunity, Cultural Safety, and Continuous Improvement principles and the ability to apply these to facilities and compliance. The ability to be office-based in Hervey Bay Monday-Friday 8.30am-4.30pm and travel to Bundaberg (using a company vehicle) as required. About CCQ CCQ is all about healthier communities, from the beach to the bush As the Primary Health Network (PHN) for Central Queensland, Wide Bay and the Sunshine Coast, we work on behalf of the Commonwealth Department of Health, Disability and Ageing to spark real, lasting change in the health and wellbeing of our region. We’re not just ticking boxes— we’re driving bold, nationally recognised reforms that are grounded in what our communities truly need. By listening closely and working collaboratively, CCQ commissions health programs and backs the incredible primary health workforce that keeps our region thriving. Mental health Alcohol and other drugs Aboriginal and Torres Strait Islander health Health workforce Digital health Aged care Whether it’s in coastal hubs or rural towns, we’re building a stronger, smarter, and more connected health system— one that empowers people to live their best lives, wherever they are. With vibrant offices in Maroochydore, Hervey Bay, Bundaberg, and Rockhampton, and a footprint that stretches from the Sunshine Coast to Rockhampton and west to Emerald, CCQ is an energetic, innovative team on a mission. Want to be part of something that matters? Come join a crew that’s making health better—community by community, person by person. What we offer Salary benefits: An attractive remuneration package, including salary sacrifice packaging up to $15,900 per year for living expenses, and up to $2,650 to pay for entertainment expenses such as meals and holidays. Leave available: 5 weeks of annual leave, purchased leave, company paid parental leave, NAIDOC, disaster and volunteer leave. Employee benefits: Access to an employee assistance program- a free and confidential counselling service available to you, annual all team gathering/conference, reward and recognition program, health and wellness initiative and social and wellbeing committee. To apply Please submit your current resume and a one-page cover letter that clearly demonstrates your alignment with the key selection criteria outlined in the position description. A copy of the position description can be downloaded by copy & paste of this URL - Applications close Monday 1 December 2025. Applications may be reviewed prior to closing date. The successful applicant will be required to complete a satisfactory national police check and work rights check and hold a current driver licence and credit check (credit only if applicable). For further information please contact Human Resources @c2coast.org.au #J-18808-Ljbffr