Part Time Customer Service
Vor 7 Tagen
Part Time Customer Service & Sales Consultant – TUGGERANONG (Telstra) – Canberra, Australian Capital Territory, Australia At Telstra, we’re more than just a leading telecommunications company – we’re where passion meets purpose. As a Retail Customer Service & Sales Consultant, you’ll help customers find tech solutions that enhance their lives, building a connected future so everyone can thrive. Responsibilities Deliver Exceptional Customer Experiences: Help customers find the right products and services to suit their needs, ensuring their time at Telstra is memorable. Be the Go-To Tech Expert: Stay up-to-date with the latest gadgets and services, offering informed guidance and solutions. Achieve and Excel: Use consultative selling skills to meet and exceed sales targets and KPIs, while keeping customers connected. Collaborate and Contribute: Work closely with your team to create a welcoming environment where everyone is supported to achieve store goals. Salary Hourly Rate: $30.33 per hour *Junior rates apply for those under 20 years of age. *Penalty rates: Additional 25% for weekday hours after 6 PM, 25% for hours worked on Saturday, 100% for hours worked on Sunday, 150% for public holidays. If you are eligible to receive Variable Remuneration, the plan’s rules apply. First 2 months guaranteed while you learn on board. Benefits Generous Discounts: 30% off Telstra services and exclusive offers with over 240 brands and partners Leave Options: 16 weeks paid parental leave, Telstra Extra Day Off, gender affirmation leave, cultural leave, blood donor leave, and up to 4 weeks additional leave purchase Training & Career Growth: 17,000 learning programs with LinkedIn Learning, future‑ready program Flexibility: Flexible working hours and supportive parental leave approach Recognition & Rewards: Monthly performance rewards and recognition programs Inclusive Culture: Diverse and inclusive team where everyone’s perspective is valued We’re Looking For Great Communication Skills: Natural at connecting with people and making their day better. Solution-Oriented Approach: Enjoy thinking on your feet and tailoring solutions for each customer. Sales Drive: Motivated to achieve (and exceed) sales targets and KPIs. Passion for Learning: Eager to grow and develop your skills in a dynamic environment. Resilience and Positivity: Can‑do attitude, even when things get busy. Customer-Facing Experience: Previous experience is a plus but not required; bring enthusiasm and we’ll teach the rest. Apply Ready to kickstart your journey with us? Click "Apply Now" to submit your application After applying, keep an eye out for an email from our partner, HireVue, to complete the next step in our assessment process. EEO Statement When you become part of the Telstra team, you’re joining a brand that celebrates diversity and inclusion. We welcome applications from people of all backgrounds, abilities, and experiences, and we strive to create a workplace where everyone is respected, valued, and can thrive. We can’t wait to see what you’ll bring to our team Job Details Seniority Level: Entry level | Employment Type: Part‑time | Job Function: Customer Service and Sales | Industries: Retail Appliances, Electrical, and Electronic Equipment #J-18808-Ljbffr
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