Team Leader

Team Leader & House Manager (NDIS / SIL) South East | Full-time or Part-time | Competitive pay | Values-driven organisation Are you an experienced leader in the disability sector ready to take the next step in your career? Wings for Care, a trusted and fast-growing NDIS provider, is expanding our leadership team — with two exciting management positions now available: As Team Leader, you’ll oversee frontline staff delivering daily supports, community access, and activity programs. You’ll ensure service quality, supervise staff performance, and act as a key escalation point for participants, families, and support workers. This role also carries a business development focus — you’ll contribute to growing Wings for Care’s client base, strengthening relationships with Support Coordinators, and promoting our range of services including SIL, STA, and community supports. You’ll play an active role in shaping service delivery, identifying new opportunities, and helping us expand into new areas while maintaining excellence in participant outcomes. If you’re a confident communicator with strong leadership and networking skills, this role offers a dynamic balance between service management and growth leadership. Take ownership of the daily operations of one of our Supported Independent Living homes. You’ll lead and support a dedicated team of support workers, ensuring participants receive safe, consistent, and person‑centred support. This includes supervising staff, implementing Behaviour Support Plans, ensure compliance with NDIS Practice Standards, Behaviour Support Plans (BSPs) and restrictive practice protocols, overseeing incidents and risk management, liaise with external stakeholders, including support coordinators, plan managers, and allied health professionals, and maintaining communication with families and professionals. You’ll also manage household logistics from rosters, maintenance, and supplies to documentation and budget tracking — while fostering a positive, structured, and inclusive home environment. This role is ideal for someone who thrives in hands‑on leadership and takes pride in service quality and participant wellbeing. Management Opportunities – 2 Roles 1️⃣ Team Leader – Services & Support Location – Dandenong As Team Leader, you’ll oversee frontline staff delivering daily supports, community access, and activity programs. You’ll ensure service quality, supervise staff performance, and act as a key escalation point for participants, families, and support workers. This role also carries a business development focus — you’ll contribute to growing Wings for Care’s client base, strengthening relationships with Support Coordinators, and promoting our range of services including SIL, STA, and community supports. You’ll play an active role in shaping service delivery, identifying new opportunities, and helping us expand into new areas while maintaining excellence in participant outcomes. If you’re a confident communicator with strong leadership and networking skills, this role offers a dynamic balance between service management and growth leadership. Take ownership of the daily operations of one of our Supported Independent Living homes. You’ll lead and support a dedicated team of support workers, ensuring participants receive safe, consistent, and person‑centred support. This includes supervising staff, implementing Behaviour Support Plans, ensure compliance with NDIS Practice Standards, Behaviour Support Plans (BSPs) and restrictive practice protocols, overseeing incidents and risk management, liaise with external stakeholders, including support coordinators, plan managers, and allied health professionals, and maintaining communication with families and professionals. You’ll also manage household logistics from rosters, maintenance, and supplies to documentation and budget tracking — while fostering a positive, structured, and inclusive home environment. This role is ideal for someone who thrives in hands‑on leadership and takes pride in service quality and participant wellbeing. 2️⃣ House Manager – (SIL Support) Complex Client Location – Clyde North As Team Leader, you’ll oversee frontline staff delivering daily supports, community access, and activity programs. You’ll ensure service quality, supervise staff performance, and act as a key escalation point for participants, families, and support workers. This role also carries a business development focus — you’ll contribute to growing Wings for Care’s client base, strengthening relationships with Support Coordinators, and promoting our range of services including SIL, STA, and community supports. You’ll play an active role in shaping service delivery, identifying new opportunities, and helping us expand into new areas while maintaining excellence in participant outcomes. If you’re a confident communicator with strong leadership and networking skills, this role offers a dynamic balance between service management and growth leadership. Take ownership of the daily operations of one of our Supported Independent Living homes. You’ll lead and support a dedicated team of support workers, ensuring participants receive safe, consistent, and person‑centred support. This includes supervising staff, implementing Behaviour Support Plans, ensure compliance with NDIS Practice Standards, Behaviour Support Plans (BSPs) and restrictive practice protocols, overseeing incidents and risk management, liaise with external stakeholders, including support coordinators, plan managers, and allied health professionals, and maintaining communication with families and professionals. You’ll also manage household logistics from rosters, maintenance, and supplies to documentation and budget tracking — while fostering a positive, structured, and inclusive home environment. This role is ideal for someone who thrives in hands‑on leadership and takes pride in service quality and participant wellbeing. What You’ll Bring Leadership experience in disability, community, or allied health sectors Strong understanding of NDIS Practice Standards and compliance Excellent communication, organisation, and reporting skills Business development or networking experience (for Team Leader role) Certificate IV (minimum) in Disability or Community Services (or higher) Passion for supporting others and building positive team culture What We Offer Supportive, inclusive, and values-led cultureGenuine leadership and growth opportunitiesCompetitive pay + superFlexibility and autonomy in your roleMake a meaningful impact every day If you’re ready to make a difference and lead with purpose, we’d love to hear from you. Apply now with your resume and a short cover letter — and let us know which management role you’re most interested in. Wings for Care – Empowering independence, inclusion, and quality of life. #J-18808-Ljbffr