Strategic Implementation
vor 4 Wochen
Strategic Implementation & Client Success Specialist, Uber for Business About the Role We're looking for sharp, highly motivated individuals to join our team as Strategic Implementation & Client Success Leads. In this role, you will own the post-sale journey for our most important clients - driving high-impact launches, ensuring seamless implementation, and setting the foundation for long-term success on our platform. You'll play a pivotal role in maximizing adoption, usage, and client value while partnering closely with Enterprise and Mid-Market sales teams to drive revenue growth, operational excellence, and world-class customer experience. This is a high-visibility, cross-functional role at the intersection of sales, product, and customer success - ideal for someone passionate about creating scalable impact through client partnerships. The Impact You'll Have Work with Uber for Business customers and internal teams to understand the needs, goals, and success strategy of each customer. Explore this understanding to create mutually beneficial goals and influence the customer. Create a strategy for a seamless launch and implementation that maximizes adoption and usage - continue to monitor the option for 2-4 months post-launch and provide data-driven recommendations for improvement. Ensure customers are properly trained - create a video or written collateral, host office hours, and/or facilitate training with customers on how to navigate the tools and programs. Complete tactical and technical account set-up - including assisting with the setup of API, SFTP, or expense integrations and submitting Monthly Billing Applications to Finance. Collaborate with cross-functional teams, including product, marketing, and customer support, to ensure a smooth onboarding and strong client experience. Think creatively about how we can solve problems and prevent them from happening again. The Experience You'll Bring 3 years of professional experience with a minimum of two years in a customer-facing role. Tech-savviness: you'll be using multiple systems in your role, and Salesforce experience is a plus. Ability to use insights and data-driven decision-making to inform the sales process and develop strategies to respond to a dynamic market landscape. Effective problem-solving skills to resolve customer challenges associated with behavior change, technology adoption, and growth. Love collaborating in a team setup and innovating on existing processes and ways of working to increase business impact. Seniority Level Not Applicable Employment Type Full-time Job Function Information Technology Industries Internet Marketplace Platforms #J-18808-Ljbffr
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Strategic Implementation Manager
vor 2 Wochen
Council of the City of Sydney, Österreich Canva VollzeitJob Description Get AI-powered advice on this job and more exclusive features. Join the team redefining how the world experiences design. Hey, g'day, mabuhay, kia ora, 你好, hallo, vítejte! Thanks for stopping by. We know job hunting can be a little time consuming and you're probably keen to find out what's on offer, so we'll get straight to the point....
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Director, Strategic Curriculum
Vor 7 Tagen
City of Brisbane, Österreich Queensland Government VollzeitA leading educational authority in Australia is seeking an experienced Director to join the Senior Curriculum and Assessment Implementation Branch. This role involves leading the implementation of the Queensland Certificate of Education (QCE) and managing a large team. The ideal candidate will possess strong strategic leadership skills, a focus on change...
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Implementation Associate, AUS
vor 19 Stunden
Council of the City of Sydney, Österreich Attentive VollzeitAbout the Role Attentive is looking for a proactive Solutions Associate to support our SMB and Mid‑Market Sales Team. This role will report to the Senior Manager, Implementation and will work alongside Implementation Consultants to deliver a scaled implementation experience optimized for time to value. What You’ll Accomplish Manage critical account...
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Implementation Associate, AUS
vor 19 Stunden
Council of the City of Sydney, Österreich Attentive VollzeitAbout the Role Attentive is looking for a proactive Solutions Associate to support our SMB and Mid‑Market Sales Team. This role will report into the Senior Manager, Implementation and will work alongside Implementation Consultants to deliver a scaled implementation experience optimized for time to value. What You’ll Accomplish Manage critical account...
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City of Brisbane, Österreich UpperGround by Hudson VollzeitStrategic Transformation and Implementation Specialist | PMO Our client, a large complex State Government Department, are currently seeking a Strategic Transformation and Implementation Specialist for an existing program of work to uplift capability across their portfolio of infrastructure capital works projects. Initial contract to start ASAP until...
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City of Brisbane, Österreich Hudson AU VollzeitContract Details Initial contract to start ASAP until 27/02/2026 with likely 6‑month extension option paying from $108/hr. Brisbane CBD location with flexibility to WFH 2 days per week. Develop a practical and phased implementation plan for the transformation roadmap and BTP. Our client, a large complex State Government Department, is currently seeking a...
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Strategic Customer Success
vor 2 Wochen
City of Melbourne, Österreich Oho VollzeitA fast-growing technology company in Melbourne is seeking a Senior Customer Success Manager to lead the customer journey from implementation through expansion. Responsibilities include managing complex customer implementations, designing strategies for customer success, and building relationships with enterprise clients. The ideal candidate has over 3 years...
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Strategic Customer Success
Vor 7 Tagen
City of Melbourne, Österreich Oho VollzeitA fast-growing technology company in Melbourne is seeking a Senior Customer Success Manager to lead the customer journey from implementation through expansion. Responsibilities include managing complex customer implementations, designing strategies for customer success, and building relationships with enterprise clients. The ideal candidate has over 3 years...
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Strategic Implementation Manager
vor 17 Stunden
Council of the City of Sydney, Österreich Canva VollzeitJoin the team redefining how the world experiences design. Hey gday mabuhay kia ora 你好 hallo vítejte! Thanks for stopping by. We know job hunting can be a little time consuming and you’re probably keen to find out what’s on offer so we’ll get straight to the point. Where and how you can work Our flagship campus is in Sydney. We also have a campus...
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City of Brisbane, Österreich Queensland Government VollzeitA government agency in Brisbane seeks a Senior Advisor to drive improvements in health, housing, and crime reduction initiatives. You will collaborate with senior leaders, providing strategic advice and preparing high-quality materials. An ideal candidate will have strong stakeholder management skills, problem-solving experience, and a passion for impactful...