eCommerce Specialist

vor 3 Wochen

Elsbethen, Österreich Red Bull Vollzeit

This role ensures the smooth running and implementation on AlphaTauri.com and RedBullShop.com. The webshops require daily management to ensure they are up to date to reflect events, launches, marketing campaigns, etc. Therefore, the eCommerce Specialist needs to be on top of all changes and conduct them with speed and accuracy.

RESPONSIBILITIES

Areas that play to your strengths

All the responsibilities we'll trust you with:

Webshop maintenance

In this role you'll ensure correct images and descriptions are displayed for products and maintain translations for all text on the website. Ensuring marketing assets are maintained on the live system correctly and at the right time will be another part of your responsibility. You'll also manage the lifecycle of the product catalogue as well as coordinate with the operations team for pricing implementation.

Coordinate launch timings

Managing daily monitoring of webshop error identification and taking action on errors found is another key aspect of your role as well as documenting all error handling in the ‘Error handling’ communication channel.

On a daily basis, you'll resolve and respond customer service tickets that involve the webshop or webshop backend and follow the guidelines set out by the Customer Experience Specialist.

Running multiple tests with different scenarios whenever there are deployments and giving feedback discovery of bugs/defects to the eCommerce Manager/ technology partner for correction will be another part of your responsibility.

At the request of the business, customer service or marketing, voucher codes should be created and distributed. You'll create and test promotions requested by the sales/marketing teams.

Highly organised with problem solving mentality Experience in webshop content management Experience in SAP Commerce Understanding of various systems including ERP, CMS, PSP, CRM and PIM. HTML skills/insights Travel 0-10%

eCommerce Specialist - Fashion

Red Bull

Giving wiiings to people and ideas since 1987

In the 1980s Dietrich Mateschitz developed a formula known as the Red Bull Energy Drink. This was not only the launch of a completely new product, in fact it was the birth of a totally new product category.

What drives usChasing our potential

Since the early days of Red Bull, an entrepreneurial mindset has always guided our approach to work and the environment we create:

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