Restaurant Associate

vor 6 Monaten

Vienna, Österreich Wolt Vollzeit

Are you a service-minded professional looking for your next challenge? Does being a part of one of the Worlds fastest-growing companies interest you? If so, then we'd love to chat

Role background

As we are growing rapidly, we are recruiting a Restaurant Support Associate to support our restaurant partners and ensure the best possible partnership along their journey with Wolt. You will act as a key communicator between our operations team and restaurant partners in order to ensure optimal success. As well as defining and shaping our restaurant support to take it to new heights. The role is based in Vienna but might require some occasional traveling.

What youll be doing

Building relationships with our restaurant partners by training them on using our systems and keeping them up to speed on any updates. Ensuring our portfolio of restaurants reaches the highest Wolt service standards by conducting frequent quality and satisfaction checks. Developing our restaurant partners and their business by using our collected user data. Being responsible for our menu platform always being up to date with the text and visuals that reflect the Wolt brand. Helping our restaurant team in any other urgent cases. Sharing best practices amongst the restaurant team.

Our humble expectations

Excellent interpersonal skills - you will be working with a lot of different people and restaurant partners.  Experience in customer support, account management, or administration is a plus. Structured, detailed, and service-oriented. Self-starter and a passion for food. Fluency in German and ability to work in English

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