Customer support, project leader

vor 1 Monat


Graz, Österreich Eumetsat Vollzeit

EUMETSAT is Europe's meteorological satellite agency, operating satellites that monitor the weather and climate from space - 24 hours a day, 365 days a year. EUMETSAT is an international organisation employing staff from across all 30 member states and this role is being advertised on multiple international job boards, but please note that this role would be based in Darmstadt, Germany and would require international applicants to relocate if successful. EUMETSAT is an intergovernmental organisation based in Darmstadt, Germany. Our vision is to be the leading user-driven operational agency in Europe and a trusted global partner for weather and Earth system monitoring from space. All data provided by our state-of-the-art satellites systems are making a tangible difference in people's lives and contribute to the thriving European economy. EUMETSAT is entering an interesting and challenging period as a wide-ranging and transformational program of technology refresh is underway, and multiple satellite launches are planned during the next few years. Within the energetic international environment, the Ground Segment Systems Upgrade Project Manager, which post is located within the Project, Management Team (PMT), supports the different TSS (Technical and Scientific Support) divisions for managing projects and developing the project management culture and methods in TSS. These projects within TSS cover all major technical projects for I2D (IT and Data Infrastructures), SGS (Satellite Ground Segment) and DSA (Digital Solutions and SAF) divisions including the upgrade of Ground Segments Systems including Multi-Mission Elements (MME) that are a set of software, facilities, tools, IT infrastructure & IT functions covering Satellite Ground Segment, Data Access and Distribution functions as well as Ground Systems Monitoring. These functions support all current EUMETSAT operational satellite ground systems and are upgraded to support also the new programmes under development. According to the function, the projects are done under the accountability of the relevant TSS Heads of Division who are responsible of the resources and of the functional areas. What you'll be doing · Manage the upgrade projects of the Ground Segments Systems, including Multi-Mission Elements, from the architectural design phase until the handover to customer (or end user) including organisation of relevant reviews with close schedule, cost and resource control;
· Manage the interactions with Programmes in development, with Operations department and with the engineering teams of TSS in charge of facilities/services maintenance and evolution;
· Contribute to the generation and maintenance of the Ground Segment Systems services catalogue and related Service Level Agreement (SLA);
· Generate and maintainDevelopment & Management Plans and Projects Plans;
· Contribute to the implementation of Change Control and baseline management processes with the Programmes and with Operations;
· Support and/or monitor external procurements and contracts as required. Requirements Qualifications:
· University degree, or equivalent, in a relevant discipline (i.E. Computer Sciences, System Engineering) Skills and Experience:
· Proven experience in Project Management, preferably in the fields of developing satellite ground segment generic IT infrastructure and multi-mission elements, within a multiple project environment;
· Practical experience with system engineering methodologies;
· Experience in system engineering lifecycle aspects (e.G. design, production, integration, verification and validation), preferably for Satellite Ground Segments;
· Strengths in analysis, synthesis and presentation, coupled with good interpersonal skills and a proven ability to apply these to the interactions within a team and between teams. Languages:
· Candidates must be able to work effectively in English. What we offer · Excellent salary, of up to Euro 7,500 NET (after income tax) based on skills and experience · Flexible working time including additional flexi-leave · Full medical coverage for employee and family · Attractive pension · 30 days of annual leave + 14.5 days public holidays · Training and development support · Relocation allowance and support (if applicable) Salary:
6000 – 7500 GBP / MONTH JBTC1_AT



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