Aktuelle Jobs im Zusammenhang mit Customer Support Representative - Sydney - ServiceNow

  • Customer Support Representative

    vor 1 Monat

    Sydney, Österreich Humanitix Vollzeit

    This is a Customer Support Representative role with one of the leading companies in AU right now -- Humanitix -- with an amazing team.They are continuing to grow rapidly.This is the chance to join right as the takes off. More About the Role at Humanitix As a Customer Support Rep, you'll be the first port of call and the face of the Humanitix brand when...

  • Customer Support Representative

    vor 4 Wochen

    Sydney, Österreich Tideri Jobbörse Vollzeit

    The Global Support team is built across multiple hubs (Austin, LA, Sydney, Yerevan, Amsterdam) in 3 main regions.We have different levels within the support team with CSR 1 (Customer Support Representative) based offshore.Then our CSR 2 (this role), and Technical Support Engineers report to the same Manager in the respective hubs.The CSR 2 role will have the...

  • Customer Service Representative

    vor 4 Wochen

    Sydney, Österreich Matrix Education Vollzeit

    Matrix Education is now hiring casual Customer Service Representatives for our Strathfield, Chatswood, Epping, Hurstville or Parramatta campus.Matrix Education is hiring casual Customer Service Representatives to join the team at our Chatswood, Hurstville, Strathfield, Epping or newest Parramatta campus.As a Customer Service Representative, you will provide...

  • Customer Service Representative

    vor 1 Monat

    Sydney, Österreich Tideri Jobbörse Vollzeit

    Client Support Representative Permanent Full-Time Position Energetic & Collaborative Team Environment About the CompanyOur client is a leading manufacturer and distributor of building products with over 65 years of industry expertise.Known for delivering exceptional service and offering an exclusive, high-quality product range at competitive prices, they are...

  • Customer Support Representative

    vor 4 Wochen

    Sydney, Österreich Miro Group Vollzeit

    The Global Support team is built across multiple hubs (Austin, LA, Sydney, Yerevan, Amsterdam) in 3 main regions.We have different levels within the support team with CSR 1 (Customer Support Representative) based offshore.Then our CSR 2 (this role), and Technical Support Engineers report to the same Manager in the respective hubs.The CSR 2 role will have the...

  • Customer Support Representative

    vor 1 Monat

    Sydney, Österreich Humanitix Vollzeit

    This is a Customer Support Representative (Sydney) role with one of the leading companies in AU right now -- Humanitix -- with an amazing team.They are continuing to grow rapidly.This is the chance to join right as the takes off. More About the Role at Humanitix As a Customer Support Rep, you'll be the first port of call and the face of the Humanitix brand...

  • Customer Service Representative

    vor 1 Monat

    Sydney, Österreich Tideri Jobbörse Vollzeit

    WHO WE ARE?Scape's vision is to be the Earth's best living company.We are a leading provider of student accommodation in Australia, currently providing a home to 15,000 students and growing.We don't simply provide a bed and roof; we also offer a unique experience and a safe environment to help students make the most of their studies.THE IDEAL CANDIDATE We...

  • Customer Service Representative

    vor 1 Monat

    Sydney, Österreich Cke Restaurants Vollzeit

    WHO WE ARE?Scape's vision is to be the Earth's best living company.We are a leading provider of student accommodation in Australia, currently providing a home to 15,000 students and growing.We don't simply provide a bed and roof; we also offer a unique experience and a safe environment to help students make the most of their studies.THE IDEAL CANDIDATEWe are...

  • Customer Service Representative

    vor 1 Monat

    Sydney, Österreich Cke Restaurants Vollzeit

    WHO WE ARE? Scape's vision is to be the Earth's best living company. We are a leading provider of student accommodation in Australia, currently providing a home to 15,000 students and growing. We don't simply provide a bed and roof; we also offer a unique experience and a safe environment to help students make the most of their studies.THE IDEAL CANDIDATE We...

  • Customer Service Representative

    vor 3 Wochen

    Sydney, Österreich TAFE NSW Vollzeit

    This is a Customer Service Representative role with one of the leading companies in AU right now 🔥 -- TAFE NSW -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the 🚀 takes off.More About the Role at TAFE NSW 🧐🧐**We invest in our people** At TAFE NSW, you will discover a diverse, dynamic, and...

  • Customer Service Representative

    vor 1 Monat

    Sydney, Österreich Tideri Jobbörse Vollzeit

    Carbiz is looking for proactive, friendly, and meticulous individuals to join our Operations team as Customer Service Representatives!About Us: Carbiz is a leading provider in accident management services, helping customers get back on the road with ease.With over 7,000+ 5-star reviews and awards like the Product Review '2023 & 2024' accolades, we are...

  • Customer Service Representative

    vor 1 Monat

    Sydney, Österreich Food And Wine Vollzeit

    Carbiz is looking for proactive, friendly, and meticulous individuals to join our Operations team as Customer Service Representatives!About Us:Carbiz is a leading provider in accident management services, helping customers get back on the road with ease.With over 7,000+ 5-star reviews and awards like the Product Review '2023 & 2024' accolades, we are...

  • Customer Service Representative

    vor 1 Monat

    Sydney, Österreich White Fox Boutique Pty Vollzeit

    White Fox is a globally recognised fashion brand loved by babes and celebs worldwide.Established in 2013 and based in Sydney, Australia, White Fox has quickly become the go-to online fashion destination and is continuing to take over wardrobes everywhere.We are currently on the hunt for a Full Time Customer Service Representative who has exceptional...

  • Customer Service Representative

    vor 1 Monat

    Sydney, Österreich The Law Society Of New South Wales Vollzeit

    The Law Society of NSW is Australia's largest and most influential membership association for solicitors. We're not all lawyers, but we work together to support the legal profession and ensure a just society for all.We are currently looking for a full-time permanent Customer Service Representative to join our Customer Experience department.About the roleThe...

  • Customer Service Representative

    vor 4 Wochen

    Sydney, Österreich The Law Society Of New South Wales Vollzeit

    The Law Society of NSW is Australia's largest and most influential membership association for solicitors. We're not all lawyers, but we work together to support the legal profession and ensure a just society for all.We are currently looking for a full time permanent Customer Service Representative to join our Customer Experience department.About the roleThe...

  • Customer Service Representative

    vor 4 Wochen

    Sydney, Österreich The Law Society Of New South Wales Vollzeit

    The Law Society of NSW is Australia's largest and most influential membership association for solicitors. We're not all lawyers, but we work together to support the legal profession and ensure a just society for all. We are currently looking for a full time permanent Customer Service Representative to join our Customer Experience department.About the role...

  • Customer Service Representative

    vor 1 Woche

    Sydney, Österreich Randstad Australia Vollzeit

    Our Client:A well-established leader in the automotive industry, specializing in premium products and customer satisfaction, is seeking a dedicated Customer Service Representative to join their customer service team. This 6-month temporary role is ideal for someone looking to transition into a permanent position.Key Responsibilities:Answering customer calls,...

  • Manager, Customer Support

    vor 1 Monat

    Sydney, Österreich Tideri Jobbörse Vollzeit

    The Team & Role We are looking for a dynamic and experienced Manager, Customer Support to lead our dedicated customer support team in APAC.You will be responsible for overseeing daily operations, managing a team of support representatives, and ensuring that our customers receive timely, effective, and empathetic support.This role will report directly to our...

  • Customer Support Representative

    vor 3 Wochen

    Sydney, Österreich Align Technology, Inc. Vollzeit

    Join a team that is changing millions of lives.Transforming smiles, changing livesAt Align Technology, we believe a great smile can transform a person's life, so we create technology that gives people the confidence to take on whatever's next. We revolutionized the orthodontic industry with the introduction of the Invisalign system, and we have never lost...

  • Customer Service Representative

    vor 4 Wochen

    Sydney, Österreich Woodward, Inc. Vollzeit

    Customer Service Representative (CSR)Apply locations: Sydney, AUTime type: Full timePosted on: Posted 3 Days AgoJob requisition id: JR103317As a Customer Service Representative (CSR), you will be directly supervised by the Customer Service Manager (CSM) and will play a crucial role in supporting the delivery of our products and services in alignment with...

Customer Support Representative

vor 3 Monaten

Sydney, Österreich ServiceNow Vollzeit
Company Description

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Job Description

What you get to do in this role:

  • Logging calls and incidents on the IT Service Desk and maintaining details of software / hardware problems detected.
  • Providing initial triage technical support; answering support queries via phone or e-mail in a timely efficient manner.
  • You will be escalating to internal or external support resources and Subject Matter Experts when necessary.
  • You will be supporting users in the use of the ServiceNow platform by providing necessary advice and/or training.
  • You will perform initial triage of customer cases with documented solutions and/or workarounds.
Qualifications

To be successful in this role you have:

  • Technical background and ability to learn and absorb technology quickly.
  • Prior experience in a Customer HUB or Customer Care function for an Enterprise Software or SaaS environment is highly desired.
  • The ability to communicate effectively with people at all levels.
  • The ability to ask clear and precise questions of the customer to ascertain the exact details of the problem.
  • The ability to work as part of a team and on their own initiative.

Why ServiceNow

ServiceNow's DNA is built in purpose and values. We offer a culture of belonging, inclusivity, collaboration, and customer focus. 

Work-life balance and well-being are our topmost priorities.

We offer flexible work arrangements. 

We provide competitive compensation, generous benefits, and a professional atmosphere. This is a very collaborative and inclusive work environment where individuals strong in aptitude and attitude can grow their careers through working with some of the most advanced technologies and talented professionals in the business.

Not sure if you meet every qualification? We still encourage you to apply We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate

Additional Information

Work Personas 

We lead with flexibility and trust in our distributed world of work. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here. 

Equal Opportunity Employer 

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations 

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact talent.acquisition@servicenow.com for assistance. 

Export Control Regulations 

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

From Fortune. ©2024 Fortune Media IP Limited. All rights reserved. Used under license.