Aktuelle Jobs im Zusammenhang mit Manager on Duty - Sydney - Marriott
-
Duty Manager
vor 4 Wochen
Sydney, Österreich Cke Restaurants VollzeitWHO WE ARE?Scape's vision is to be the Earth's best living company. We are a leading provider of student accommodation in Australia, currently providing a home to 17,000 students and growing. We don't simply provide a bed and roof; we also offer a unique experience and a safe environment to help students make the most of their studies.THE ROLEThe Duty...
-
Duty Manager
vor 1 Monat
Sydney, Österreich Cke Restaurants VollzeitWHO WE ARE? Scape's vision is to be the Earth's best living company. We are a leading provider of student accommodation in Australia, currently providing a home to 17,000 students and growing. We don't simply provide a bed and roof; we also offer a unique experience and a safe environment to help students make the most of their studies.THE ROLE The Duty...
-
Duty Manager
vor 4 Wochen
Sydney, Österreich Hilton Worldwide, Inc. VollzeitJob Title: Duty Manager (HOT0AOP2)Work LocationsHilton Sydney488 George StreetSydney 2000Job PurposeAs a Hilton Sydney Duty Manager, you will be responsible for overseeing front office shift operations in our iconic 587-room hotel. This involves supervision and leadership of front office team members, assisting where required, dealing with guest complaints,...
-
Duty Manager
vor 2 Wochen
Sydney, Österreich Hilton Worldwide, Inc. VollzeitJob Title: Duty Manager (HOT0AOP2)Work LocationsHilton Sydney488 George StreetSydney 2000Job Purpose As a Hilton Sydney Duty Manager, you will be responsible for overseeing front office shift operations in our iconic 587-room hotel. This involves supervision and leadership of front office team members, assisting where required, dealing with guest complaints,...
-
Duty Manager
vor 1 Monat
Sydney, Österreich Hilton VollzeitJob Purpose As a Hilton Sydney Duty Manager you will be responsible for overseeing front office shift operations in our iconic 587 room hotel.This involves supervision and leadership of front office team members, assisting where required, dealing with guest complaints, relations, and responding to emergency situations.As part of a Duty Manager team, you will...
-
Hotel Duty Manager
vor 2 Wochen
Sydney, Österreich Rydges Hotels Limited VollzeitAre you a passionate hotelier looking for your next opportunity?We are seeking a superstar Duty Manager to join our small, close-knit team. This role is the perfect opportunity for Front Office Team Leaders & Supervisors who are looking to take the next step in their career. Or an energetic, outgoing Duty Manager who's looking for a highly customer...
-
Hotel Duty Manager
vor 2 Wochen
Sydney, Österreich Rydges Hotels Limited VollzeitAre you a passionate hotelier looking for your next opportunity? We are seeking a superstar Duty Manager to join our small, close-knit team.This role is the perfect opportunity for Front Office Team Leaders & Supervisors who are looking to take the next step in their career.Or an energetic, outgoing Duty Manager who's looking for a highly customer...
-
Hotel Duty Manager
vor 2 Wochen
Sydney, Österreich Tideri Jobbörse VollzeitAre you a passionate hotelier looking for your next opportunity?We are seeking a superstar Duty Manager to join our small, close-knit team.This role is the perfect opportunity for Front Office Team Leaders & Supervisors who are looking to take the next step in their career.Or an energetic, outgoing Duty Manager who's looking for a highly customer...
-
Sydney, Österreich Frontline Recruitment VollzeitOperations and Assistant Manager and Duty Manager | PubsOperations and Assistant Manager and Duty Manager | PubsLocation:Work Type: Full time Salary: $70, - $85, Annually Multiple Roles with Top Hospitality Group located in Western and Southwest Subs Locations Throughout the City - Find a New Role closer to Home Competitive Salary and Conditions on...
-
Sydney, Österreich Frontline Recruitment VollzeitOperations and Assistant Manager and Duty Manager | PubsOperations and Assistant Manager and Duty Manager | PubsLocation:Work Type: Full time Salary: $70, - $85, Annually Multiple Roles with Top Hospitality Group located in Western and Southwest Subs Locations Throughout the City - Find a New Role closer to Home Competitive Salary and Conditions on...
-
Sydney, Österreich Tideri Jobbörse VollzeitOperations and Assistant Manager and Duty Manager | Pubs Operations and Assistant Manager and Duty Manager | PubsLocation:Work Type: Full time Salary: $70, - $85, Annually Multiple Roles with Top Hospitality Group located in Western and Southwest Subs Locations Throughout the City - Find a New Role closer to Home Competitive Salary and Conditions on...
-
Sydney, Österreich Tideri Jobbörse VollzeitOperations and Assistant Manager and Duty Manager | Pubs Operations and Assistant Manager and Duty Manager | Pubs Location: Work Type: Full time Salary: $70, - $85, Annually Multiple Roles with Top Hospitality Group located in Western and Southwest Subs Locations Throughout the City - Find a New Role closer to Home Competitive Salary and Conditions on...
-
Duty Manager
vor 3 Wochen
Sydney, Österreich Belgravia Leisure VollzeitThis is a great opportunity for qualified, friendly and skilled Aquatic Duty Manager to join the team!The RoleWe are currently looking for enthusiastic, reliable and friendlyDuty Managersto join the team. Our Duty Managers are responsible for ensuring that all areas within the facility, from customer services, pools and the health club are a safe and...
-
Duty Manager
vor 3 Wochen
Sydney, Österreich Belgravia Leisure VollzeitCasual position with growth into Part time hoursGreat career paths and development with an entrepreneurial organisationEnjoy a great work / life balance with mornings, evenings and weekend shiftsThis is a great opportunity for qualified, friendly and skilled Aquatic Duty Manager to join the team!The RoleWe are currently looking for enthusiastic, reliable and...
-
Hotel Duty Manager
vor 1 Stunde
Sydney, Österreich Rydges Hotels Limited VollzeitAdd expected salary to your profile for insightsAbout the BusinessLocated in Sydney's Central Business District, Rydges Darling Square offers a restaurant, fitness center, indoor pool & sauna and 98 extra-large, newly refurbished apartment style suites each with a kitchenette.Rydges is part of EVT, a proudly Australian-owned company with over 100 years'...
-
Hotel Duty Manager
Vor 2 Tagen
Sydney, Österreich Rydges Hotels Limited VollzeitAdd expected salary to your profile for insightsAbout the BusinessLocated in Sydney's Central Business District, Rydges Darling Square offers a restaurant, fitness center, indoor pool & sauna and 98 extra-large, newly refurbished apartment style suites each with a kitchenette.Rydges is part of EVT, a proudly Australian-owned company with over 100 years'...
-
Duty Manager Full-Time
Vor 7 Tagen
Sydney, Österreich Marriott VollzeitJOB SUMMARY The Duty Manager serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. The Duty Manager represents property management in resolving any guest or property-related situations, manages the flow of questions, and directs guests within the lobby....
-
Duty Manager
vor 1 Stunde
Sydney, Österreich Hyatt Hotels Corporation VollzeitIf you're looking for a career with Apple Leisure Group, please click here to view job postings.If you're looking for a career with our Inclusive Collection, please click here to view job postings.Duty Manager (Assistant Manager - Front Office)AU - NS - SydneyFront OfficeEntry Level ManagerFull-timeLocalSummaryCare defines us at Hyatt. We see it in the way...
-
Duty Manager
vor 1 Woche
Sydney, Österreich Hyatt Hotels Corporation VollzeitIf you're looking for a career with Apple Leisure Group, please click here to view job postings.If you're looking for a career with our Inclusive Collection, please click here to view job postings.Duty Manager (Assistant Manager - Front Office)AU - NS - SydneyFront OfficeEntry Level ManagerFull-timeLocalSummaryCare defines us at Hyatt. We see it in the way...
-
Duty Manager
vor 1 Monat
Sydney, Österreich Accor Hotels VollzeitCompany Description Join our team at Novotel Sunshine Coast Resort and Convention Centre, where luxury meets playful charm! Our stunning resort offers over 370 rooms, a refreshing pool, and a vibrant lagoon ideal for water activities.Indulge in a variety of mouth-watering dining options and make the most of our state-of-the-art facilities, accommodating up...
Manager on Duty
vor 2 Monaten
Job Number 24165226
Job Category Rooms & Guest Services Operations
Location Sheraton Grand Sydney Hyde Park, 161 Elizabeth Street, Sydney, New South Wales, Australia
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Management
JOB SUMMARY
Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest or property related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues.
CANDIDATE PROFILE
Education and Experience
• High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.
OR
• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.
CORE WORK ACTIVITIES
Supporting Property Operations and Guest Relations Needs
• Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property.
• Communicates any variations to the established norms to the appropriate department in a timely manner.
• Sends copy of MOD report to all departments on a daily basis.
• Strives to improve service performance.
• Ensures compliance with all policies, standards and procedures.
• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
Supporting Profitability Goals
• Understands and complies with loss prevention policies and procedures.
• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.
• Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
Managing the Guest Experience
• Intervenes in any guest/associate situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and associate well being is preserved.
• Empowers associates to provide excellent customer service.
• Provides immediate assistance to guests as requested.
• Serves as a leader in displaying outstanding hospitality skills.
• Sets a positive example for guest relations.
• Responds to and handles guest problems and complaints.
• Ensures associates understand customer service expectations and parameters.
• Interacts with customers on a regular basis throughout the property to obtain feedback on quality of product, service levels and overall satisfaction.
• Participates in the development and implementation of corrective action plans to improve guest satisfaction.
• Records guest issues in the guest response tracking system.
Assisting Human Resources Activities
• Participates as needed in the investigation of associate and guest accidents.
• Observes service behaviors of associates and providing feedback to individuals.
• Conducts regular inspection tours of the entire facility for appearance, safety, staffing, security, and maintenance.
• Celebrates successes and publicly recognizes the contributions of team members.
• Ensures associates are cross-trained to support successfully daily operations.
• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPS) and support the Peer Review Process.
• Understands and, if necessary, implements all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
