Sales Coordinator, Asia Inbound Cluster
vor 1 Monat
Job Number 24048268
Job Category Sales & Marketing
Location Sydney Area Office, Sheraton Grand Sydney Hyde Park, Sydney, NEW SOUTH WALES, Australia
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
JOB SCOPE
The Sales Coordinator will be required to support Market Director of Sales – Asia Inbound in the coordination of all aspects of day-to-day activities including reporting and administration.
Plus, conduct their duties in a courteous, safe and efficient manner, in accordance with the company’s policies and procedures, ensuring that a high level of service is maintained.
KEY RESPONSIBILITIES
To provide the sales support functions, handle inquiries, sourcing information, coordinate appointments, site inspections and entertainment for all managed Cluster hotels including Sheraton Grand Sydney Hyde Park, Sheraton Grand Mirage Resort Gold Coast, Sheraton Melbourne, Marriott Melbourne Docklands, Sydney Harbour Marriott, Four Points by Sheraton Brisbane, JW Marriott Resort Gold Coast, Four Points by Sheraton Sydney, Moxy Sydney Airport, Westin Perth, Westin Brisbane, Marriott Brisbane, Marriott Melbourne, AC by Marriott, Courtyard by Marriott Flagstaff Gardens, Element Melbourne, Tasman Luxury Collection, Marriott Adelaide and Le Meridien Melbourne
Prepare proposals, negotiate rates and issue contracts as required
Coordinate VIP reservations, amenities and letters as required
Respond to inquiries and follow up and handle calls in courteous manner.
Assist sales team on projects and client entertainment and coordination of trade shows, famils and sales trips.
Prepare weekly pace reports and cross check actual room revenue with individua hotels for any discrepancies
Keep all the hotels information up to date including menu pricing, fact sheets
Ensure all responsibilities and deadlines are met
Assist with sending out hotel promotions offers as required
Preparation of correspondence in coherence to Marriott International brand standards
Active involvement in developing and upholding ISAC & SFA standards
Assist in the maintenance of the SFA and ISAC database, ensuring account, contact and booking profiles are updated daily and are accurate per the Starwood standards
Maintain an accurate expense calendar/schedule including all travel, requisition, trade show, entertainment expenses
Maintain an appropriate level of stationery
Ensure the maintenance and working order of office equipment and resources
Set up and maintain a list of domestic and international famils and comp rooms
Prepare and maintain a complete trade show and travel schedule including costs
Assist as requested by the Director of Sales and provide support where needed to the Sales Executive
Maintain the strictest confidence on all matters relating to Marriott International
Personally ensure compliance with all relevant Workplace Health & Safety and Occupational Health & Safety legislation and Marriott International Policies
Anticipate guest’s needs through observation and offer prompt, efficient service either personally or through effective communication with other associates.
Comply with and abide by all polices and procedure and information as outlined in Associate handbook
To work as and where directed by Management plus follow all reasonable requests
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
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