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Guest Services Agent
vor 3 Monaten
Description:
About Hyatt:
At Hyatt, we are turning jobs into careers and we care for people so they can be their best. Care comes from an authentic place of empathy and human connection. We do this by truly seeing people and getting to know them as unique individuals, to enable us to design and deliver personal experiences.
We have an exciting opportunity for an experienced Guest Service Agent to join our team at Australia’s largest hotel.
Located adjacent to Darling Harbour in Sydney's Central Business District (CBD), Hyatt Regency Sydney is a haven of relaxation for the business or leisure traveller. As Sydney's largest premium hotel, the hotel boasts 878 guestrooms, multiple dining experiences and event spaces. The hotel offers more than 3,700 sq m of sleek meeting and event space in the heart of the city featuring two spacious ballrooms with views of Darling Harbour and 22 additional meeting rooms.
Benefits for working with Hyatt Include:
Generous discounted accommodation worldwide within Hyatt
Discounted accommodation for associates as well as friend and family
Rewards and recognition programs
Learning and development opportunities
Fully laundered uniform
Discounted city parking
The opportunity to join an international group with endless career opportunities
The Role:
You will be joining an energetic and passionate team of associates who are the face of Hyatt Regency Sydney. As a Guest Service Agent in our busy Front Office team, you will assisting our guests with all enquiries to achieve and maintain the Hyatt 5 star service standards.
Our ideal candidate will possess:
Full working rights in Australia
Previous Guest Service Agent experience
Opera system experience (not a dealbreaker)
Previous customer service experience
Friendly and bubbly personality
Excellent grooming and personal presentation
Responsibilities Include:
Large volume of check ins and check outs on a daily basis
Assist with guest enquiries and recommendations
Create memorable experiences for our guests through care and empathy
Primary Location: AU-NS-Sydney
Organization: Hyatt Regency Sydney
Job Level: Full-time
Job: Front Office
Req ID: SYD002714
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.