Customer Reliability Engineer

vor 2 Wochen

Melbourne, Österreich Splunk Vollzeit

Splunk is here to build a safer and more resilient digital world. The world's leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. While customers love our technology, it's our people that make Splunk stand out as an amazing career destination and why we've won so many awards as a best place to work. If you become a Splunker, we want your whole, authentic self, what we call your "million data points". So bring your work experience, problem-solving skills and talent, of course, but also bring your joy, your passion and all the things that make you, you.

Role Summary

This role is for a Customer Reliability Engineer on the new Sizing Architecture Governance (SAG) team, which is responsible for sizing individual infrastructures (the architectures) to optimally meet our customers’ workload requirements.

Splunk is looking for an enthusiastic and innovative full-stack engineer to work closely with product owners and designers to build and support a suite of internal/external customer-facing Splunk applications to collect, analyze, visualize, and deliver an architecture to meet customer needs. You will also participate in an on-call rotation to handle customer escalations and critical incidents outside regular business hours to ensure timely resolution of issues to minimize downtime and impact on customers.

What you'll get to do

  • Improve modern and interactive UI using React for a range of internal and external Splunk applications

  • Define and lead implementation of activities to deliver new value to customers

  • Identify areas of friction for our customers and influence the technical decisions we make

  • Break down sophisticated work for yourself and others to complete

  • Build comprehensive test suites to ensure maintainability and stability

  • Work with UX designers and product managers to understand customer requirements

  • Collaborate within the team through open design discussions and code reviews

  • Be involved in customer engagement sessions and escalations, understanding their requirements and problems

What you'll need

  • Proficiency level experience building JavaScript web pages using modern frameworks such as React

  • Proficiency in at least one scripting or programming language, preferably python

  • Proficiency in Splunk search language (SPL) and Splunk architecture is a plus

  • Thinks about customer user experience keeping performance in mind

  • Technical expertise in multiple low level systems areas such as networking, operating systems, and data storage

  • Strong communication and collaboration skills as you’ll be working with cross functional teams

  • Experience with high profile and critical customer engagements & escalations is advantageous

Splunk is an Equal Opportunity Employer

At Splunk, we believe creating a culture of belonging isn’t just the right thing to do; it’s also the smart thing. We prioritize diversity, equity, inclusion, and belonging to ensure our employees are supported to bring their best, most authentic selves to work where they can thrive. Qualified applicants receive consideration for employment without regard to race, religion, color, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, marital status, age, physical or mental disability or medical condition, genetic information, veteran status, or any other consideration made unlawful by federal, state, or local laws. We consider qualified applicants with criminal histories, consistent with legal requirements.

  • Customer Reliability Engineer

    vor 2 Wochen

    Melbourne, Österreich Splunk Vollzeit

    EngineeringHybrid Remote , North Sydney,AustraliaMelbourne,Australia Splunk is here to build a safer and more resilient digital world. The world's leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. While customers love our technology, it's our people that make Splunk stand out as an...

  • Site Reliability Engineer

    vor 3 Wochen

    Melbourne, Österreich Firesoft People Vollzeit

    Site Reliability Engineer - Australia Technology is at the core of any successful #digitaltransformation and Mindtree Minds are helping the world's leading companies enable and continuously differentiate themselves with next-gen technologies, and hyperscale #cloud-native services to maximize growth and deliver business value. Mindtree’s professional...

  • Customer Service Engineer

    vor 2 Wochen

    Melbourne, Österreich Enphase Energy Vollzeit

    Get a weekly digest of the latest climate jobs from thousands of companies in your inbox.Job DescriptionThe job post is for a Full-time Customer Service Engineer position at Enphase Energy in Melbourne, VIC, Australia. The company is listed on ClimateTechList, which aggregates job openings from climate tech companies. The role does not require a specific...

  • Reliability Engineer

    vor 2 Wochen

    Melbourne, Österreich Qantas Airways Vollzeit

    Reliability Engineer - A320 Fleet page is loaded Reliability Engineer - A320 Fleet Apply locations Collingwood, Melbourne time type Full time posted on Posted Yesterday job requisition id R98526 Full-time opportunity, Collingwood Head Office locationAccess to a range of employee benefits, including our world-class staff...

  • Senior Consultant

    vor 2 Wochen

    Melbourne, Österreich eFinancialCareers Ltd. Vollzeit

    Senior Consultant - Site Reliability EngineerSenior Consultant - Site Reliability EngineerNational Australia BankMelbourne, AustraliaSenior Consultant - Site Reliability EngineerNational Australia BankMelbourne, AustraliaPosted 2 days agoPermanentCompetitiveSenior Consultant - Site Reliability EngineerSenior Consultant - Site Reliability EngineerJob...

  • Senior Consultant

    vor 2 Wochen

    Melbourne, Österreich eFinancialCareers Ltd. Vollzeit

    Senior Consultant - Site Reliability Engineer Senior Consultant - Site Reliability Engineer National Australia Bank Melbourne, Australia Senior Consultant - Site Reliability Engineer National Australia Bank Melbourne, Australia Posted 2 days ago Permanent Competitive Senior Consultant - Site Reliability Engineer Senior Consultant - Site...

  • Senior Site Reliability Engineer | Hybrid | Contract | Melbourne

    vor 4 Wochen

    Melbourne, Österreich iterate Vollzeit

    Senior Site Reliability Engineer | Hybrid | Contract | Melbourne6 Month rolling contract | Must be based in MelbourneGreenfield opportunity | Must be comfy as Single SRE and building from ground upStrong SRE experience neededSenior Site Reliability Engineer | Melbourne | Hybrid | ContractOne of our enterprise clients is looking for an Engineer with strong...

  • Senior Site Reliability Engineer | Hybrid | Contract | Melbourne

    vor 1 Monat

    Melbourne, Österreich iterate Vollzeit

    Senior Site Reliability Engineer | Hybrid | Contract | Melbourne6 Month rolling contract | Must be based in MelbourneGreenfield opportunity | Must be comfy as Single SRE and building from ground upStrong SRE experience needed Senior Site Reliability Engineer | Melbourne | Hybrid | Contract One of our enterprise clients is looking for an Engineer with...

  • Senior Reliability Officer

    vor 2 Wochen

    Melbourne, Österreich CitiPower and Powercor Australia Vollzeit

    Select how often (in days) to receive an alert:We’re a team that cares about you and your community. CitiPower, Powercor and United Energy own and operate the electricity distribution networks servicing 1.9 million customers located across 65% of Victoria. These customers include a large number of households, as well as commercial and industrial...

  • Site Reliability Engineer

    vor 3 Wochen

    Melbourne, Österreich Australia and New Zealand Banking Group Limited Vollzeit

    Select how often (in days) to receive an alert: Site Reliability Engineer Division:  Technology Location:  Melbourne About the role At the heart of ANZ Plus is a talented, high-performing team with big ideas. We’re building products, services and experiences that will not only provide our customers with enhanced banking functionality but...

  • Customer Service Engineer

    vor 3 Wochen

    Melbourne, Österreich Enphase Energy Vollzeit

    Get a weekly digest of the latest climate jobs from thousands of companies in your inbox. Founded date: 2006 Revenue: US$ 100 - 500 million Enphase Energy brings a system-based, high-tech approach to solar energy, leveraging expertise in semiconductor integration, power electronics, and networking technologies to continually advance the performance,...

  • Senior Site Reliability Engineer

    vor 3 Wochen

    Melbourne, Österreich Australia and New Zealand Banking Group Limited Vollzeit

    Select how often (in days) to receive an alert:Senior Site Reliability EngineerDivision:TechnologyLocation:MelbourneAbout the roleAt the heart of ANZ Plus is a talented, high-performing team with big ideas. We’re building products, services and experiences that will not only provide our customers with enhanced banking functionality but empower them to make...

  • Senior Site Reliability Engineer

    vor 4 Wochen

    Melbourne, Österreich Australia and New Zealand Banking Group Limited Vollzeit

    Select how often (in days) to receive an alert:Senior Site Reliability EngineerDivision:TechnologyLocation:MelbourneAbout the roleAt the heart of ANZ Plus is a talented, high-performing team with big ideas. We’re building products, services and experiences that will not only provide our customers with enhanced banking functionality but empower them to make...

  • (Senior) Site Reliability Engineer

    vor 4 Wochen

    Melbourne, Österreich Intershop Communications AG Vollzeit

    (Senior) Site Reliability Engineer (m/f/d)JenapermanentFull timeSeniorWe are Intershop - We're built to boost your business!As an e-commerce pioneer, we have been setting standards in the development of software for digital commerce for almost 30 years. With our cloud offering and as a Microsoft partner, we transform the challenges of the digital world into...

  • (Senior) Site Reliability Engineer

    vor 3 Wochen

    Melbourne, Österreich Intershop Communications AG Vollzeit

    (Senior) Site Reliability Engineer (m/f/d)JenapermanentFull timeSeniorWe are Intershop - We're built to boost your business!As an e-commerce pioneer, we have been setting standards in the development of software for digital commerce for almost 30 years. With our cloud offering and as a Microsoft partner, we transform the challenges of the digital world into...

  • Senior Site Reliability Engineer

    Vor 5 Tagen

    Melbourne, Österreich Australia and New Zealand Banking Group Limited Vollzeit

    Select how often (in days) to receive an alert:Senior Site Reliability Engineer - ANZ PlusDivision:TechnologyLocation:MelbourneAbout UsAt the heart of ANZ Plus is a talented, high-performing team with big ideas. We’re building products, services and experiences that will not only provide our customers with enhanced banking functionality but empower them to...

  • (Senior) Site Reliability Engineer

    vor 4 Wochen

    Melbourne, Österreich Intershop Communications AG Vollzeit

    (Senior) Site Reliability Engineer (m/f/d) Jena permanent Full time Senior We are Intershop - We're built to boost your business!As an e-commerce pioneer, we have been setting standards in the development of software for digital commerce for almost 30 years. With our cloud offering and as a Microsoft partner, we transform the challenges of the...

  • (Senior) Site Reliability Engineer

    vor 3 Wochen

    Melbourne, Österreich Intershop Communications AG Vollzeit

    (Senior) Site Reliability Engineer (m/f/d) Jena permanent Full time Senior We are Intershop - We're built to boost your business!As an e-commerce pioneer, we have been setting standards in the development of software for digital commerce for almost 30 years. With our cloud offering and as a Microsoft partner, we transform the challenges of the...

  • Senior Reliability Officer

    Vor 7 Tagen

    Melbourne, Österreich CitiPower and Powercor Australia Vollzeit

    Select how often (in days) to receive an alert:We’re a team that cares about you and your community. CitiPower, Powercor and United Energy own and operate the electricity distribution networks servicing 1.9 million customers located across 65% of Victoria. These customers include a large number of households, as well as commercial and industrial...

  • Senior Site Reliability Engineer

    vor 1 Monat

    Melbourne, Österreich Australia and New Zealand Banking Group Limited Vollzeit

    Select how often (in days) to receive an alert: Senior Site Reliability Engineer Division:  Technology Location:  Melbourne About the role At the heart of ANZ Plus is a talented, high-performing team with big ideas. We’re building products, services and experiences that will not only provide our customers with enhanced banking...