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vor 3 Monaten
About UWA Sport
Here at UWA Sport, our vision is to be regarded as the leading university in Australia for participation, performance and inclusion in sport.
We believe in the value of sport to individuals and communities. We provide meaningful sport and recreation experiences that provide value to the University and impact student recruitment, the student experience, graduate outcomes and community outreach.
The Opportunity
The team of four Operations Managers at UWA Sport serves as the custodians of the user experience. Their primary focus is to ensure that all users of UWA Sport facilities and programs have the best possible experience. They are responsible for overseeing the daily operations of all UWA Sport venues, including venue and facility management, staff supervision, facility maintenance, customer service, and health and safety.
The Operations Managers lead teams of customer service representatives, venue attendants, and trainee staff, all of whom work together to enhance the student experience through sport at UWA. As a team the Operations Managers develop and implement systems and processes to ensure daily operations run smoothly, safely and efficiently.
About You
The ideal candidate for this position should possess extensive experience in managing venues/facilities, prioritising health and safety, and enhancing customer experience. They must have a passion for leading and motivating teams to achieve their best performance and to deliver the best outcomes for customers.
Excellent communication skills, both written and verbal, are essential for the role, as the successful candidate will be required to develop positive relationships and resolve conflicts. They must be adept at maximising the benefits for students and customers with the ability to confidently manage emergency situations.
In addition, the candidate must be flexible and available to work across multiple venues and a 7-day roster in rotation across the team, weekend penalty rates apply (not included in the advertised base salary).
Why will you enjoy working at UWA Sport?
- Gym and Swim membership
- Paid top-up parental leave
- Positive team environment
- Beautiful campus work environment
Essential Qualifications
- Relevant degree and/or significant experience in a similar role
- National Police Clearance.
- Working with Children Check.
- First Aid Certificate including CPR
