Guest Service Agent
vor 4 Wochen
Job Number 24098379
Job Category Rooms & Guest Services Operations
Location Courtyard Melbourne Flagstaff Gardens, 50 Batman Street, Melbourne, Victoria, Australia
Schedule Part-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
POSITION SUMMARY
Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun.
In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
-
Guest Service Officer
vor 4 Wochen
MELBOURNE, Österreich Hyatt VollzeitDescription: About the Role The Guest Service Officer (GSO) creates an experience for our hotel guests by offering them a larger than home experience with welcoming, helpful and exceptional service, while maintaining a clean, comfortable and inviting environment. Your Core Purpose will be: Reporting to the Duty Manager, the GSO provides guests...
-
Guest Service Officer
vor 1 Monat
MELBOURNE, Österreich Hyatt VollzeitDescription: About the Role The Guest Service Officer (GSO) creates an experience for our hotel guests by offering them a larger than home experience with welcoming, helpful and exceptional service, while maintaining a clean, comfortable and inviting environment. Your Core Purpose will be: Reporting to the Duty Manager, the GSO provides guests...
-
Guest Relations Manager
vor 4 Wochen
Melbourne, Österreich Hilton VollzeitAbout Hilton Melbourne Little Queen Street Hilton Melbourne Little Queen Street combines old world charm with modern luxuries! This newly opened hotel is located in the heart of the CBD, and features 244 stylish guest rooms, including 10 spacious suites, a restaurant and bar, fully equipped gym and five meeting & event spaces. About the role Leading...
-
Guest Services Manager
vor 1 Woche
Melbourne, Österreich Marriott International VollzeitJob Number 24109282Job Category Rooms & Guest Services OperationsLocation Melbourne Marriott Hotel, Corner Exhibition & Lonsdale Streets, Melbourne, Victoria, Australia VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementAs Marriott International'sflagship brand, Marriott Hotels drives innovation in our industry. Be part of...
-
Guest Services Manager
vor 1 Woche
Melbourne, Österreich Marriott VollzeitJob Number 24109282 Job Category Rooms & Guest Services Operations Location Melbourne Marriott Hotel, Corner Exhibition & Lonsdale Streets, Melbourne, Victoria, Australia Schedule Full-Time Located Remotely? N Relocation? N Position Type Management As Marriott International’s flagship brand, Marriott Hotels drives innovation in...
-
Guest Services Manager
vor 1 Woche
Melbourne, Österreich Marriott International, Inc. VollzeitJob Number 24109282Job Category Rooms & Guest Services OperationsLocation Melbourne Marriott Hotel, Corner Exhibition & Lonsdale Streets, Melbourne, Victoria, Australia VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Management As Marriott International’sflagship brand, Marriott Hotels drives innovation in our industry. Be part...
-
Guest Experience Expert
vor 1 Woche
Melbourne, Österreich The Ritz-Carlton VollzeitJob Number 24110234Job Category Rooms & Guest Services OperationsLocation The Ritz-Carlton Melbourne, 650 Lonsdale Street, Melbourne, Victoria, Australia VIEW ON MAP Schedule Part-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementAs one of the Ladies and Gentlemen of The Ritz-Carlton, you are the most important asset in our service commitment...
-
Guest Experience Expert
vor 1 Woche
Melbourne, Österreich Marriott International, Inc. VollzeitJob Number 24110234Job Category Rooms & Guest Services OperationsLocation The Ritz-Carlton Melbourne, 650 Lonsdale Street, Melbourne, Victoria, Australia VIEW ON MAPSchedule Part-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementAs one of the Ladies and Gentlemen of The Ritz-Carlton, you are the most important asset in our service commitment to...
-
Guest Experience Expert
vor 1 Woche
Melbourne, Österreich Marriott VollzeitJob Number 24110234 Job Category Rooms & Guest Services Operations Location The Ritz-Carlton Melbourne, 650 Lonsdale Street, Melbourne, Victoria, Australia Schedule Part-Time Located Remotely? N Relocation? N Position Type Non-Management As one of the Ladies and Gentlemen of The Ritz-Carlton, you are the most important asset in...
-
Guest Experience Expert
Vor 3 Tagen
Melbourne, Österreich The Ritz-Carlton VollzeitJob Number 24114019Job Category Rooms & Guest Services OperationsLocation The Ritz-Carlton Melbourne, 650 Lonsdale Street, Melbourne, Victoria, Australia VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementAs one of the Ladies and Gentlemen of The Ritz-Carlton, you are the most important asset in our service commitment...
-
Guest Experience Expert
Vor 2 Tagen
Melbourne, Österreich Marriott VollzeitJob Number 24114019 Job Category Rooms & Guest Services Operations Location The Ritz-Carlton Melbourne, 650 Lonsdale Street, Melbourne, Victoria, Australia Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management As one of the Ladies and Gentlemen of The Ritz-Carlton, you are the most important asset in...
-
Guest Experience Expert
vor 6 Stunden
Melbourne, Österreich The Ritz-Carlton VollzeitJob Number 24114019Job Category Rooms & Guest Services OperationsLocation The Ritz-Carlton Melbourne, 650 Lonsdale Street, Melbourne, Victoria, Australia VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementAs one of the Ladies and Gentlemen of The Ritz-Carlton, you are the most important asset in our service commitment...
-
Guest Experience Expert
Vor 4 Tagen
Melbourne, Österreich Marriott International, Inc. VollzeitJob Number 24098138Job Category Rooms & Guest Services OperationsLocation The Ritz-Carlton Melbourne, 650 Lonsdale Street, Melbourne, Victoria, Australia VIEW ON MAPSchedule Part-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementAs one of the Ladies and Gentlemen of The Ritz-Carlton, you are the most important asset in our service commitment to...
-
Guest Experience Expert
vor 4 Wochen
Melbourne, Österreich Marriott VollzeitJob Number 24098138 Job Category Rooms & Guest Services Operations Location The Ritz-Carlton Melbourne, 650 Lonsdale Street, Melbourne, Victoria, Australia Schedule Part-Time Located Remotely? N Relocation? N Position Type Non-Management As one of the Ladies and Gentlemen of The Ritz-Carlton, you are the most important asset in...
-
Service Desk Agent
Vor 4 Tagen
Melbourne, Österreich Fujitsu VollzeitService Desk Agent We are Fujitsu We use technology to make happier lives. We are a global leader in technology and business solutions that transform organisations and the world around us. We have a long heritage of bringing innovation and expertise, continuously working to contribute to the growth of society and our customers. About the role The Service...
-
Guest Experience Expert
Vor 6 Tagen
Melbourne, Österreich Marriott International, Inc. VollzeitJob Number 24108709Job Category Rooms & Guest Services OperationsLocation The Ritz-Carlton Melbourne, 650 Lonsdale Street, Melbourne, Victoria, Australia VIEW ON MAPSchedule Part-TimeLocated Remotely? NRelocation? NPosition Type Non-Management As one of the Ladies and Gentlemen of The Ritz-Carlton, you are the most important asset in our service...
-
Guest Experience Supervisor
vor 4 Wochen
Melbourne, Österreich Marriott International VollzeitAdditional Information Overnight shiftsJob Number 24097115Job Category Rooms & Guest Services OperationsLocation Melbourne Marriott Hotel Docklands, 15 Waterfront Way, Docklands, Melbourne, Victoria, Australia VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementAs Marriott International'sflagship brand, Marriott Hotels...
-
Guest Experience Expert
vor 2 Wochen
Melbourne, Österreich Marriott VollzeitJob Number 24104441 Job Category Rooms & Guest Services Operations Location The Ritz-Carlton Melbourne, 650 Lonsdale Street, Melbourne, Victoria, Australia Schedule Part-Time Located Remotely? N Relocation? N Position Type Non-Management As one of the Ladies and Gentlemen of The Ritz-Carlton, you are the most important asset in...
-
Guest Experience Expert
vor 2 Wochen
Melbourne, Österreich Marriott International, Inc. VollzeitJob Number 24104441Job Category Rooms & Guest Services OperationsLocation The Ritz-Carlton Melbourne, 650 Lonsdale Street, Melbourne, Victoria, Australia VIEW ON MAPSchedule Part-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementAs one of the Ladies and Gentlemen of The Ritz-Carlton, you are the most important asset in our service commitment to...
-
Guest Experience Expert
vor 3 Wochen
Melbourne, Österreich Marriott VollzeitJob Number 24103396 Job Category Rooms & Guest Services Operations Location The Ritz-Carlton Melbourne, 650 Lonsdale Street, Melbourne, Victoria, Australia Schedule Part-Time Located Remotely? N Relocation? N Position Type Non-Management As one of the Ladies and Gentlemen of The Ritz-Carlton, you are the most important asset in...
