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vor 1 Monat
With over 75 villages and more than 17,000 residents nationally, Keyton is Australia's leading owner and operator of retirement living communities. Leveraging over 30 years of experience, our teams work across the country in a variety of departments and business units, all share a common goal: We Lead with Heart, and we are committed to creating caring and fun-filled retirement communities.
Our purpose is to create places where communities thrive – not only for our residents, but importantly, for our employees also. We do this by creating safe, secure and connected independent living communities where residents can enjoy active and social lifestyles, close to essential services and amenities.
The RoleDesigned by award-winning architects Bates Smart, Ardency Kennedy Place combines spacious designer apartments, five-star service and deluxe amenities to set a new standard for premium retirement living.
An exciting opportunity has become available for an experienced Assistant Village Manager to join our new flagship village, Ardency Kennedy Place.
Reporting to the Ardency Manager, your key accountabilities in this role will include:
- Supporting the day-to-day operations at the village
- Overseeing the team of concierge, cleaners and maintenance
- Implementing operational plans & projects
- Ensuring compliance with all laws and regulations applicable to the village
- Implementing company policies, strategies and plans to maintain residents' satisfaction
- Assisting with running of village events, social calendar and activities
- Contributing to effective resident management to foster strong customer relationships and support delivery of village maintenance
- Providing assistance with the preparation of budgets, financial processing and procurement
- Supporting the provision of a safe working environment for all staff, contractors, visitors and residents
- Assisting with the compliance of Environmental, Health and Safety at the village
Having a vibrant people-centric focus will see you thrive in this role, as will:
- Exceptional communication and interpersonal skills
- Eagerness to be hands-on in a customer facing role
- Excellent computer literacy – including the Microsoft Office Suite
- An ability to balance different priorities and manage day-to-day expectations for the residents and their families
- Willingness to learn and professionally develop, along with a proactive and can-do attitude.
- Strong people management and problem solving skills and the ability to lead by example
- Experience with budgeting (desirable)
- Level 2 First Aid Certificate & CPR Certificate - or be willing to obtain
- Ideal for those from a Customer Service, Property or Hospitality management background
- Generous paid leave - 4 weeks of annual leave + 4 wellbeing days off per year
- Monday - Friday role
- Fitness Passport - discounted gym membership for you and your family
- 18 weeks paid parental leave for primary carers
- Salary sacrificing, discounted health insurance, annual vaccinations and skin checks
- Training and working with a supportive and fun team
- Community Day, Volunteer leave and purchased leave
If you're passionate about leading a vibrant and caring community for retirees, we'd love to hear from you
Apply now and be a part of something truly special.
Please note: The successful applicant must complete a Police Check, will be required to receive an annual flu vaccination between the months of April-October. For selected roles more physical in nature, pre-employment medical assessments may also be required prior to any employment offers being made.
Your application will include the following questions:
- How many years' experience do you have as an Assistant Village Manager?
- Which of the following statements best describes your right to work in Australia?
- Do you have a current Police Check (National Police Certificate) for employment?
- How many years of people management experience do you have?
- What's your expected annual base salary?
- How many years' experience do you have as a Hospitality Manager?
