Duty Manager

Vor 2 Tagen

Wien, Wien, Österreich at Vollzeit

Add expected salary to your profile for insights

We are seeking a self-motivated and experienced Duty Manager to join our team on the Gold Coast in providing an exceptional customer experience and managing and driving multiple revenue streams including gaming, food and beverage, and functions.

About the role

  • Iconic beachside location – close to transport links
  • Career path with a leading hotel group
  • High volume venue

A minimum of 2 years demonstrated experience in a similar role with strong skills in food, bar, and gaming operations is required.

Responsible for 'hands-on' operations, you will 'lead from the floor' and ensure the highest standards of customer service, whilst complying with company policies.

The successful applicant will need to demonstrate:

  • Strong, well-rounded experience within the bar/pub industry
  • Excellent up-to-date F&B product knowledge
  • Exceptional customer service and communication skills
  • Good knowledge of O.L.G.R and industry regulations
  • Ability to lead and supervise staff and security
  • Proven knowledge of cash handling and back of house operations
  • Strong cellar operations knowledge
  • Able to work hospitality hours including days, nights, and weekends
  • Current R.S.A & R.C.G
  • Ability to work late nights and weekends

If you are seeking long-term employment, are committed and willing to work hard within our hospitality group, we will provide you with career development and the opportunity to advance to the next level.

If your experience matches the requirements outlined above, please submit your cover letter and resume to us by clicking the APPLY button below.

***Only candidates with fully working rights in Australia may apply ***

Your application will include the following questions:

  • Do you have customer service experience?
  • Which of the following statements best describes your right to work in Australia?
  • How many years' experience do you have as a duty manager?
  • Do you hold a current Responsible Conduct of Gambling (RCG) certificate?
  • Do you hold a current Responsible Service of Alcohol (RSA) certificate?
  • How many years of people management experience do you have?
  • How much notice are you required to give your current employer?
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