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Operations Manager
vor 4 Wochen
Luxury retreat in Perth Hills seeks an experienced Operations Manager to lead accommodation, dining, spa & events. Mature, hands-on professional needed
Operations Manager - Luxury Private Retreat | Perth Eastern Suburbs
Are you an experienced hospitality professional passionate about delivering exceptional guest experiences? Do you thrive in a leadership role that oversees all aspects of a luxury retreat?
We are seeking a mature, highly experienced Operations Manager to oversee the daily operations of our exclusive private retreat in the beautiful Perth Eastern Suburbs. This role requires a hands-on leader with a deep understanding of luxury hospitality, strong organisational skills, and a warm yet professional approach to customer service.
About the RoleThis is a multi-faceted leadership role that requires excellent people management, attention to detail, and the ability to uphold the highest standards of service for our discerning guests.
About YouWe are ideally looking for a mature, experienced professional with a strong background in luxury hospitality. Our guests expect exceptional service, so you will need to be diplomatic, composed, and solution-focused when managing requests.
To succeed in this role, you will have:
Proven experience in a similar operations management role within high-end accommodation, fine dining, or wellness retreats including knowledge of Day Spa services.
Strong leadership & team management skills across multiple departments
A hands-on approach with the ability to problem-solve under pressure
Experience in event management for private functions & retreats
Exceptional customer service skills with a keen eye for detail
Knowledge of Fresha Booking System and Book It Now (preferred but not essential)
Work in a stunning, tranquil location away from the hustle and bustle
Be part of a passionate, dedicated team delivering world-class experiences
Enjoy a diverse & dynamic role with plenty of variety
Opportunities for professional growth & development
This is a unique opportunity for an experienced hospitality professional to step into a leadership role at one of Perth's most exclusive retreats.
If you have the experience, leadership, and passion to excel in this role, we would love to hear from you
To apply online, please click on the apply button.
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