Customer Experience Coordinator Europe
vor 1 Woche
We are makers of nature's performance apparel utilizing merino wool and natural fibers for their superior sustainability and performance benefits.
It is our mission to shift the rider from synthetics to natural fibers and since launching in 2009 we have amassed a fanbase including many of the best skiers, snowboarders, and mountain bikers to join us.
PURPOSE
Your mission is to shift the rider from synthetics to Mons natural fibres.
For our
_European Office in Innsbruck_ we are searching for a
_new team member in "Customer Experience"_ that will look after the customer requirements for the European markets, process orders and be an important contact person ensuring that accurate inventory levels and best practice stock protocols are followed.
MISSION
Customer Service:
Responsible for communication with our European end consumers as well as support for our B2B Customers.
Stock Accuracy:
Reporting and completing replenishments and adjustments to stock locations where needed.
Brand portrayal:
Providing a service that is uniquely 'Mons' to our internal and external customers and seizing opportunities to fuel customers' stoke on the brand.
PRIORITIES
- Being responsible for communicating and liaising particularly with our B2C Customers in Europe.
- Supporting the service for our B2B customers, Agents and Distributors for all customer needs.
- Processing orders for end consumers, retail channels and supporting the sales team.
- Coordinating with 3PL distribution facilities for stock dispatches in daily communication.
- Helping execute events and other Mons activations.
THIS JOB COULD BE FOR YOU IF
- you have a self-starter mentality with a great sense for high quality service.
- you know you need to collaborate to win.
- you consider sports and the outdoors as an essential part of your life.
- you think you can do it all with a Mons Style.
Requirements:
THIS ROLE WILL SUIT A DETAIL-ORIENTED PERSON WITH A CAN-DO-ATTITUDE.
WE NEED YOU TO
- have previous experience in a similar role.
- be proactive and a self-starter with the capability to contribute to projects without constant supervision.
- be a team player.
- be an advanced user of MSOffice, especially Excel and Outlook and technologically savvy, especially with CRM portals.
- have excellent verbal and written skills in English and German; any additional language is a plus.
- have great work ethic and be reliable.
- be happy to be a part of a strong Mons culture.
Benefits
Opportunity for Growth.
Mons Royale is a fast-growing brand in the action and adventure sports space with lots of opportunities for career development, within and outside NZ.
Mountain Town Lifestyle & Flexibility.
We are based in mountain towns because we value time spent in the mountains and want to enable and encourage our staff to achieve a work/life balance.
While we do work hard and put in the hours, we also believe in the value of having a life outside of the workplace.
This role will be based in Innsbruck in the heart of the European Alps.We value people and our team.
Company culture is important to us. We're often together in the mountains or catching up for a happy-hour bike ride. With offices in Squamish, Innsbruck, and our hometown of Wanaka, Mons is comprised of a globally diverse workforce. We hire great people from a wide variety of backgrounds and therefore all qualified applicants receive consideration for employment.
Embracing the entrepreneurial spirit.
Being a part of a fast-growing brand means that there's never a dull moment and that you'll likely be involved in a lot of opportunities that may fall outside of your typical job description.
Whether it be helping with an event or being a part of cross-functional meetings, there are always new things to learn.
**Competitive Salary, Seasonal Product Allowance & Industry Discounts.-
Front Desk Coordinator
vor 1 Woche
Innsbruck, Tirol, Österreich BURTON EUROPE VollzeitAls Weltmarktführer für Snowboard-Equipment entwickeln, produzieren und vertreiben wir alles, was wir für unseren Lieblingssport benötigen: Snowboards, Boots, Bindungen, Outerwear, Accessoires, ein Ganzjahressortiment an Apparel und Bags sowie anon Helme und Goggles. Doch auch abseits verschneiter Pisten sind wir immer unterwegs. Wir sind draußen - zu...
-
Seasonal Customer Success Specialists Dtc
vor 1 Woche
Innsbruck, Tirol, Österreich BURTON EUROPE VollzeitAt Burton, we are a purpose-led brand rooted in snowboarding and the outdoors. We fight for the future of our people, planet, and sport. We aim to maximize our positive social impact and minimize our negative environmental impact while delivering high-quality performance products.As a global leader in snowboarding, we're committed to diversity, equity, and...
-
Seasonal Customer Success Specialist B2B
vor 1 Woche
Innsbruck, Tirol, Österreich BURTON EUROPE VollzeitAt Burton, we are a purpose-led brand rooted in snowboarding and the outdoors. We fight for the future of our people, planet, and sport. We aim to maximize our positive social impact and minimize our negative environmental impact while delivering high-quality performance products.As a global leader in snowboarding, we're committed to diversity, equity, and...
-
Key Account Manager Europe
vor 1 Woche
Innsbruck, Tirol, Österreich Innerspace GmbH VollzeitWe are in search of an Experienced Key Account Manager for Europe who is passionate about showcasing our VR products and delivering a distinctive learning journey to our clients. This role offers you the chance to influence a company that is setting the bar for a new VR simulator benchmark while collaborating with a determined and dynamic team comprising...
-
Key Account Manager Europe
vor 1 Woche
Innsbruck, Tirol, Österreich Innerspace GmbH VollzeitWe are searching for an experienced Key Account Manager Europe interested in promoting our VR products and delivering a distinctive learning experience to our clients. This role offers you the chance to influence a company at the forefront of setting a new VR simulator standard, collaborating with a driven and dynamic team encompassing expertise in...
-
Customer Success Specialist Europe Full-time
vor 1 Woche
Innsbruck, Tirol, Österreich Burton Snowboards VollzeitAt Burton, we are a purpose-led brand rooted in snowboarding and the outdoors. We fight for the future of our people, planet, and sport. We aim to maximize our positive social impact and minimize our negative environmental impact while delivering high-quality performance products.As a global leader in snowboarding, we're committed to diversity, equity, and...
-
Credit Accountant Europe
vor 1 Woche
Innsbruck, Tirol, Österreich BURTON VollzeitAt Burton, we are a purpose-led brand rooted in snowboarding and the outdoors. We fight for the future of our people, planet, and sport. We aim to maximize our positive social impact and minimize our negative environmental impact while delivering high-quality performance products.As a global leader in snowboarding, we're committed to diversity, equity, and...
-
Key Account Manager Europe
vor 1 Woche
Innsbruck, Tirol, Österreich Business Beat Innerspace MAD MADiscover Miviso VollzeitRole DescriptionWe are looking for an experienced Key Account Manager Europe who wants to sell our VR products and provide our customers with a unique learning experience. You will get the opportunity to shape a company that is leading a new VR simulator standard and work in an ambitious and agile team, with backgrounds in psychology, storytelling, and...
-
Support Specialist Customer Services
vor 1 Woche
Innsbruck, Tirol, Österreich proSolution VollzeitSupport Specialist Customer Services (m/w/d)Location: InnsbruckType of Employment: Full-timezvoove is the leading provider of cloud solutions for the personal and building services industry in Europe. Creating an ecosystem of service providers, employees, and companies, zvoove enhances the working environment through end-to-end digitalization for...
-
Sales Manager
vor 1 Woche
Innsbruck, Tirol, Österreich Transped Europe VollzeitWe are a fast growing family business and specialist in pan-European transportation with focus on Intermodal and FTL. For our international & dynamic team with more than 100 qualified employees we are continuously looking for motivated colleagues who share our passion for logistics, sustainability, customer orientation as well as teamwork.To expand our sales...
-
Demo & Sales Coordinator, seasonal
vor 1 Woche
Innsbruck, Tirol, Österreich Full Stack Supply Co VollzeitTHE COMPANYFull Stack Supply Co (FSSC) is a multi-brand group building a new era of outdoor sporting equipment brands that put people and the planet first.Independent brands Faction Skis, United Shapes and Phaenom footwear share a commitment to catalyze the outdoor industry through award-winning product design and forward-thinking omnichannel distribution...
-
Area Sales Manager On-trade West Austria
vor 1 Woche
Innsbruck, Tirol, Österreich Moët Hennessy Europe VollzeitCompany: Moët Hennessy Europe Country / Region : Austria City : Kitzbuhel Business group: Wines & Spirits Contract type: Permanent Job Function: Sales Experience required: Minimum 3 years Reference No: MHE01801 Date of publication:POSITIONMoët Hennessy, the Wines and Spirits Division of LVMH, regroups twenty-five Maisons, many of which have been around for...
-
E-commerce Specialist Europe
vor 1 Woche
Innsbruck, Tirol, Österreich Burton VollzeitRequisition Number: 985Position Title:External Description:We are extending our Digital Business team and are currently looking for a:E-COMMERCE SPECIALIST(M/F/d)THE PRIMARY RESPONSIBILITIES FOR THIS POSITION ARE:Strategically manage the European Performer Program (Our membership program for outdoor professionals and industry partners). Own our online...
-
Head of Business Unit
vor 1 Woche
Innsbruck, Tirol, Österreich Transped Europe VollzeitFounded as a traditional family business, Transped has been in existence since 1983. The group of companies achieves an annual turnover of around 200 million with a number of employees in the group of 184. The core competence of company is transportation - moving goods throughout Europe. In particular also the combined transport with its enormous advantages....
-
Transport Manager
vor 1 Woche
Innsbruck, Tirol, Österreich Transped Europe VollzeitIn the position of a Transport Manager you will support existing customers, acting as their point of contact in our company. Furthermore, you will establish and expand your business network by acquiring new customers and strengthening the relationships with our partners. After having completed your training, you will be fully responsible for the organization...
-
Transport Manager
vor 1 Woche
Innsbruck, Tirol, Österreich Transped Europe VollzeitIn the position of a Transport Manager you will support existing customers, acting as their point of contact in our company. Furthermore, you will establish and expand your business network by acquiring new customers and strengthening the relationships with our partners. After having completed your training, you will be fully responsible for the organization...
-
Dispatcher (M/F/d) Spanish and English
vor 1 Woche
Innsbruck, Tirol, Österreich Transped Europe GmbH VollzeitWe are a fast growing family business and specialist in pan-European transportation with focus on Intermodal and FTL. For our international & dynamic team with more than 100 qualified employees we are continuously looking for motivated colleagues who share our passion for logistics, sustainability, customer orientation as well as teamwork.To expand our team...
-
Key Account Manager Europe
vor 1 Woche
Innsbruck, Tirol, Österreich Innerspace GmbH VollzeitAufgaben We are looking for an experienced Key Account ManagerEurope who wants to sell our VR products and provide our customers with a unique learning experience . You will get the opportunity to shape a company that is leading a new VR simulator standard and work in an ambitious and agile team , with backgrounds in psychology, storytelling, and software...
-
Gebietsverkaufsleiter
vor 1 Woche
Innsbruck, Tirol, Österreich LogicLine Europe GmbH VollzeitLogicLine Europe GmbH ist ein dynamisches Unternehmen auf Wachstumskurs, das seit über zehn Jahren professionelle Ausstattungen für den sicheren und effizienten Transport auf Pritschenfahrzeugen und Pick-ups entwickelt. Das Unternehmen mit Sitz in Neutal (Burgenland, Österreich) ist mit diesen Transportlösungen Marktführer im deutschsprachigen Raum.Im...
-
Gebietsverkaufsleiter
vor 1 Woche
Innsbruck, Tirol, Österreich LogicLine Europe GmbH VollzeitLogicLine Europe GmbH ist ein dynamisches Unternehmen auf Wachstumskurs, das seit über zehn Jahren professionelle Ausstattungen für den sicheren und effizienten Transport auf Pritschenfahrzeugen und Pick-ups entwickelt. Das Unternehmen mit Sitz in Neutal (Burgenland, Österreich) ist mit diesen Transportlösungen Marktführer im deutschsprachigen Raum.Im...