Head, General Services

vor 2 Wochen

Wien, Wien, Österreich The OPEC Fund for International Development Vollzeit
Vacancy Number: 1921

Deadline:
March 3, 2024

Job Profile


The incumbent oversees the day-to-day implementation of all activities relating to general services, including but not limited to: work space management, security management, registry, transport services, health and safety, host country government liaison, travel management, sustainability initiatives, as well as other related activities, in accordance with departmental strategy.


Duties and Responsibilities
Lead and manage the General Services Function and provide effective and timely support to Registry, Government Liaison, Travel, Security and Transport through:

  • People management_
  • Manage, coach/mentor and supervise Employees in the General Services Function.
  • Preparation of inputs for the work program of the Function, identifying priorities, and allocating resources for the timely delivery of outputs.
  • Host Government Liaison and external relations_
  • Supervises the administration of formalities / external relations with the authorities of the host country (e.g. administration of the legitimation card, monitoring and advising on the diplomatic privileges afforded to Employees) as well as assisting Employees regarding requests from external organizations.
  • Oversees activities with regards to Staff Members' Legitimation Cards, Visas etc. as well as ensuring that eligible Staff Members are provided with the diplomatic privileges and immunities that go with their status, in accordance with the Headquarters' Agreement.
  • Functional strategy formulation and regulatory compliance_
  • Participates in the development of the Administrative Services work strategy, as well as manages the delivery of the strategic initiatives in line with the 2030 Strategic Framework.
  • Ensures the establishment of a framework and procedures with regard to workplace management, as well as, substantive work programs and programmed activities being carried out in line with established rules and procedures.
  • Coordinates and monitors all matters related to Health, Safety and Security activities.
  • Develops and implements the regulatory documents related to the Function's mandate, including the development of SOPs.
  • Focal point for the response and monitoring of internal audit and compliance observations; i.e. review draft reports, highlight issues, draft replies on related recommendations and follow up on actions as applicable.
  • Stakeholder management_
  • Participate in cross cutting OPEC Fund matters, including participation in working groups as defined by the Director, Administrative Services Unit.
  • Work scheduling and allocation_
  • Oversees and coordinates the allocation of office space and office planning, forecast of future space requirements in the OPEC Fund, including health, safety and security arrangements.
  • Responsible for supply and inventory and departmental property management.
  • Contracts management of goods and services under the responsibility of the General Services Function.
  • Prepares budget, manages and monitors budget expenditure for the General Services Function.
  • Expatriate relocation_
  • Manages the relocation services provided to international Employees on appointment and separation, ensuring the provision of all logístical assistance required for their resettlement.
  • Reporting_
  • Compiles statistics relating to the operations of the General Services Function; prepares relevant reports on a regular basis and periodically delivers presentations on such to management and Employees.
  • Ensures compliance with the relevant procedures and produces clear and objective reports based on comprehensive data analysis.
  • Correspondence_
  • Supervises the registry, travel and transportation activities, including official travel, visa and tax declaration services.
  • Directs all transport operations and drivers' assignments.


Carries out other tasks assigned by the supervisor, which are relevant to the position (i.e., assistance to Director, Administrative Services Unit in the day-to-day administrative operations of the unit).


Qualifications and Experience

  • Master's degree in Business or Public Administration, Management, Commerce, Personnel Management, Economics or relevant field.
  • A minimum of 10 years relevant professional experience, of which 5 years should have been obtained within an MDB or an international institution.
  • Experience in new business development and innovative projects.
  • Experience in drafting SOPs and workspace management procedures.
  • Professional experience in either managing partnerships or the engagement of external partners, supply chain management, property management, procurement, contract management or related area is highly desirable.
  • Supervision a number of teams covering multiple disciplines is desirable.
  • Experience in data analytics or related area is desirable.
  • Thorough understanding of General Services principles, processes and instruments as well as organizational and general managemen

  • Head of Service Industry

    vor 2 Wochen

    Wien, Wien, Österreich Squadra Personal Services GmbH Vollzeit

    Sie sind es gewohnt, einen abwechslungsreichen Aufgabenbereich zu betreuen, finden Freude daran, mit verschiedenen Personen zusammenzuarbeiten und empfinden dies als Bereicherung. Unser Kunde mit Sitz im Süden von Wien ist ein österreichisches Traditionsunternehmen, das sich mit der Produktion von Anlagen und Geräten beschäftigt. Ab sofort suchen wir...

  • Unit Head

    vor 2 Wochen

    Wien, Wien, Österreich International Atomic Energy Agency Vollzeit

    Unit Head (Logistics)(P / Organization: MTGS-Logistics UnitPrimary Location: Austria-Vienna-Vienna-IAEA HeadquartersJob Posting: , 10:44:21 PMClosing Date: , 4:59:00 PMDuration in Months: 36Contract Type: Fixed Term - RegularProbation Period: 1 YearFull Competitive Recruitment: YesOrganizational SettingThe Department of Management's Division of General...

  • Unit Head

    vor 2 Wochen

    Wien, Wien, Österreich International Atomic Energy Agency Vollzeit

    Unit Head (Travel and General Support)(P / Organization: MTGS-Travel and General Support UnitPrimary Location: Austria-Vienna-Vienna-IAEA HeadquartersJob Posting: , 6:37:57 AMClosing Date: , 5:59:00 PMDuration in Months: 36Contract Type: Fixed Term - RegularProbation Period: 1 YearFull Competitive Recruitment: YesOrganizational SettingThe Department of...

  • Head, Internal Audit and Management Services

    vor 2 Wochen

    Wien, Wien, Österreich International Atomic Energy Agency Vollzeit

    Head, Internal Audit and Management Services Group(P / Organization: OIOS-Internal Audit and Management Services GroupPrimary Location: Austria-Vienna-Vienna-IAEA HeadquartersJob Posting: , 5:00:00 PMClosing Date: , 4:59:00 PMDuration in Months: 36Contract Type: Fixed Term RegularProbation Period: 1 YearFull Competitive Recruitment: YesOrganizational...

  • Senior Manager General Service

    vor 2 Wochen

    Wien, Wien, Österreich T-MOBILE Vollzeit

    **Senior Manager General Service & Sales (m/w/d)**:Jetzt bewerbenWir sind Magenta. Mit Magenta gestalten wir eine digitale Zukunft, die Sinn stiftet und Freude bringt, die spannend und aufregend ist, fasziniert und inspiriert. Werde Teil des Customer Relations-Teams und wir setzen unsere Vision in die Tat um- Übernimm die personelle & strukturelle Führung...

  • Assistent:in Head of Service Design

    vor 2 Wochen

    Wien, Wien, Österreich ÖBB-Holding AG Vollzeit

    Wir möchten neue Wege gehen. Und neue Wege schaffen. Heute. Für morgen. Für uns.Werden auch Sie Teil des #TeamOEBB.Damit wir auch morgen End-to-end Logistiklösungen für jede Industrie anbieten können, um einen umweltfreundlichen Gütertransport zu ermöglichen. Wir, das sind rund 6.000 Möglichmacherinnen und Möglichmacher der Rail Cargo Group, einem...

  • Spokesperson/head of Comms

    vor 2 Wochen

    Wien, Wien, Österreich OSCE Vollzeit

    Background:The OSCE has a comprehensive approach to security that encompasses politico-military, economic and environmental, and human aspects. It therefore addresses a wide range of security-related concerns, including arms control, confidence- and security-building measures, human rights, national minorities, democratization, policing strategies,...

  • Unit Head

    vor 2 Wochen

    Wien, Wien, Österreich International Atomic Energy Agency Vollzeit

    Unit Head (Procurement and Invoice Control)(P / Organization: MTGS-Procurement and Invoice Control UnitPrimary Location: Austria-Vienna-Vienna-IAEA HeadquartersJob Posting: , 12:34:31 AMClosing Date: , 4:59:00 PMDuration in Months: 24Contract Type: Fixed Term - ExtrabudgetaryProbation Period: 1 YearFull Competitive Recruitment: YesOrganizational SettingThe...

  • Chief of Section, General Services

    vor 2 Wochen

    Wien, Wien, Österreich United Nations Vollzeit

    This position is located in the General Support Section (GSS), Division for Management (DM) of the United Nations Office at Vienna (UNOV) in Vienna, Austria. The General Support Section comprises the areas of supply chain management, procurement, external partner engagements, property and inventory management, environmental management, organizational...

  • Regional Head of Service Sales

    vor 2 Wochen

    Wien, Wien, Österreich JOHNSON CONTROLS, INC. Vollzeit

    Regional Head of Service Sales (m/w/d) As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future Our teams are uniquely positione... Original Stellenanzeige auf – Jetzt Jobagent bei StepStone...

  • Head of Professional Services

    vor 2 Wochen

    Wien, Wien, Österreich Finmatics GmbH Vollzeit

    The Future of Finance - today.Als Head of Professional Services (m/w/d) bist du verantwortlich für die Leitung unseres Teams von Digital Transformation Consultants, die unsere Kunden bei der Implementierung unserer Softwarelösungen unterstützen. Dabei verantwortest du die Begleitung und Gestaltung der Veränderungsprozesse mit unseren Kunden von der...

  • Head of Digital Services

    vor 2 Wochen

    Wien, Wien, Österreich Eblinger & Partner Vollzeit

    Head of Digital Services (f/m/d) Production Wien Unser Kunde ist ein erfolgreiches Dienstleistungsunternehmen mit Sitz in Wien, das im Bereich Digital Services eine erfahrene Führungskraft sucht. Ihre Aufgaben Steuerung des Tagesgeschäfts Erhöhung der Mitarbeiter*innen- und Kund*innenzufriedenheit Individuelles Performance Monitoring und regelmäßiges...

  • Head of Digital Services

    vor 2 Wochen

    Wien, Wien, Österreich Eblinger & Partner Vollzeit

    Head of Digital Services (f/m/d)ProductionWien Unser Kunde ist ein erfolgreiches Dienstleistungsunternehmen mit Sitz in Wien, das im Bereich Digital Services eine erfahrene Führungskraft sucht. Ihre AufgabenSteuerung des TagesgeschäftsErhöhung der Mitarbeiter*innen- und Kund*innenzufriedenheit Individuelles Performance Monitoring und regelmäßiges...

  • General Manager

    vor 2 Wochen

    Wien, Wien, Österreich Independent Recruiters Vollzeit

    General Manager - Hotel:General Manager wanted for a characteristic and uniquely located hotel in ViennaFor this hotel, we are looking for an experienced General Manager who leads in an enterprising, inspiring and convincing way. In addition, you will be the commercial and strategic face of this comfortable hotel. In this independent role, you will be given...

  • Head of Customer Care Service

    vor 2 Wochen

    Wien, Wien, Österreich ZEISS Group Vollzeit

    Für die Leitung unseres Customer Care Service Teams suchen wir eine erfahrene Führungskraft mit kühlem Kopf und geübter Lösungsorientierung.Als Head of Customer Care Service (m/w/x)...- führen Sie unser 4-köpfiges Service-Team in Wien fachlich & disziplinär und begleiten deren Ausbildung und Weiterentwicklung- arbeiten Sie aktiv im Tagesgeschäft mit...

  • Section Head

    vor 2 Wochen

    Wien, Wien, Österreich International Atomic Energy Agency Vollzeit

    Section Head (Web, Digital Media, & Public Info Materials)(P / Organization: OPIC-Web, Digital Media and Public Info. Materials SectionPrimary Location: Austria-Vienna-Vienna-IAEA HeadquartersJob Posting: , 1:32:35 AMClosing Date: , 4:59:00 PMDuration in Months: 36Contract Type: Fixed Term - RegularProbation Period: 1 YearFull Competitive Recruitment:...

  • Head of Service Performace

    vor 2 Wochen

    Wien, Wien, Österreich ALSTOM Vollzeit

    Req ID:411317Wir schaffen intelligente Innovationen, um den Anforderungen an Mobilität von heute und morgen gerecht zu werden. Wir entwickeln und fertigen ein komplettes Angebot an Transportsystemen von Hochgeschwindigkeitszügen über Elektrobusse, autonom fahrenden U-Bahnen bis hin zu Signaltechnik- und digitalen Mobilitätslösungen. Werden Sie Teil von...

  • Head of Customer Service

    vor 2 Wochen

    Wien, Wien, Österreich NETCONOMY GmbH Vollzeit

    In den letzten 20 Jahren ist NETCONOMY von einem Startup zu einem 500-köpfigen Team herangewachsen, welches an 10 Standorten in Europa zusammenarbeitet. Agilität und interdisziplinäre Zusammenarbeit sind Grundpfeiler unserer Arbeitskultur. In einem kreativen Miteinander erschaffen Menschen mit vielfältigen Hintergründen einzigartige digitale Lösungen....

  • Head of Customer Service

    vor 2 Wochen

    Wien, Wien, Österreich NETCONOMY GmbH Vollzeit

    In den letzten 20 Jahren ist NETCONOMY von einem Startup zu einem 500-köpfigen Team herangewachsen, welches an 10 Standorten in Europa zusammenarbeitet. Agilität und interdisziplinäre Zusammenarbeit sind Grundpfeiler unserer Arbeitskultur. In einem kreativen Miteinander erschaffen Menschen mit vielfältigen Hintergründen einzigartige digitale Lösungen....

  • Head of HR

    vor 2 Wochen

    Wien, Wien, Österreich Talentor Austria Vollzeit

    Take on this responsible leadership position in which you are part of the management teamOur client aspires to provide billions of people worldwide with high-quality medicines. The company develops innovative products – with reliable and outstanding services playing a major role. As one of the largest pharmaceutical companies in Austria, they are shaping...