Digital Workplace Service Manager

vor 2 Wochen


Elsbethen, Salzburg, Österreich Red Bull Vollzeit
University degree (business economics/information systems) or equal practical experience

  • Fluency in English, German is beneficial

Company Description:

The Information Technology Department at our headquarters in Elsbethen manages our global IT agenda.

CLIENT APPLICATION LIFECYCLE MANAGEMENT - CALM

SERVICE OWNERSHIPS - GLOBAL PRINTING AND REMOTE CONTROL
Lead the planning and execution of IT service projects, including coordinating with relevant teams and stakeholders
Ensure that IT services are properly configured and maintained to support business needs
Monitor and track the performance and availability of IT services, and take proactive measures to resolve any issues that may arise
Develop and maintain documentation for IT service processes and procedures

Qualifications:

2+ years of experience in IT, with a focus on End User Device Management

Project management skills

End user and quality focus and excellent analytical skills

Excellent communication and interpersonal skills, with the ability to build strong relationships with internal and external stakeholders

Experience with IT service management frameworks (e.g. ITIL) is a plus

Additional Information:

E

University degree (business economics/information systems) or equal practical experience

L

Fluency in English, German is beneficial

K

D


Due to legal reasons we are obliged to disclose the minimum salary according to the collective agreement for this position, which is EUR 2,041 (full-time basis) gross per month.


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