Implementation Manager

vor 2 Wochen

Wien, Wien, Österreich Yokoy Vollzeit

After closing our $80M Series B funding last year and going through a hyper growth phase, we are now striving to lead the tech-focused transformation in our field and become the number 1 all-in-one spend management suite for midsize and enterprise companies. Join us as our new Implementation Manager in Vienna or remote and help us achieve our goals \uD83D\uDE80
As a

(Senior) Implementation

Manager, you'll collaborate closely with both the Customer Success and Engineering teams, utilizing your expertise in finance and/or IT to drive successful project delivery. We are a product-driven company and visionary best-in-class product is the key for our customer's success. Delivering our projects in a timely manner and with high quality is crucial for our continuous growth.

\uD83E\uDDD1\uD83C\uDFFD‍\uD83D\uDCBB What you'll do:

  • You collaborate with customers to determine business requirements, provide guidance on best practices and configure Yokoy to meet business needs
  • You independently manage implementation projects for medium and large customers from kickoff to golive
  • You coordinate all project phases as a SPOC and liaise between the customer and internal teams (e.g. Product Management, Customer Engineering)
  • You will participate in regular meetings with team members and the client to provide project updates, resolve project issues and develop solutions
  • Part of your role is also our trainthetrainer approach where you show and explain to our customers how they can use Yokoy
  • You engage in continuous learning to navigate changing business needs and product development
  • You actively contribute to continuously improve our Yokoy implementation framework and internal processes
-
What you'll need:

  • You have at least 2 years of relevant project management experience in the area of digitalization, finance transformation or software implementation
  • You have knowledge of interface architecture, business analysis or accounting & finance
  • You bring a customerfocused approach as well as good organizational skills and an efficient, solutionoriented working style
  • You ideally already have experience with SaaS/Cloud solutions
  • Ideally you are experienced in agile way of working
  • You have a problem solving mentality, a handson approach and a customercentric communication style
  • You like to work in a structured and detailedoriented way
-
You are fluent in German and English; other languages like Dutch, French or Spanish are a plus

\uD83D\uDE80 What you'll get:

  • We love to see people flourish You'll have the resources to take things into your own hands and shape things from day one
  • You'll work closely with the founders and leadership team
  • We're fast you'll be able to measure the impact of your work quickly
  • We're growing fast, and you're the expert. Help shape our growth and take the lead
  • Flexibility: everyone has their own highproductivity times. Found your sweet spot? Perfect we look at the result, not what time it was produced
  • Remote: We love physical meetings, but we've also learned (thanks Covid) how to be efficient with remote work
  • Competitive startup package
  • Work anywhere we offer up to 6 weeks remote work within EU
\uD83D\uDC49\uD83C\uDFFD


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