Implementation Consultant

vor 2 Wochen

Wien, Wien, Österreich Adverity Vollzeit

We are in search of an enthusiastic Implementation Consultant to assist in introducing our customers to the Adverity platform. As an Implementation Consultant, you will play a crucial role in guiding our customers through the onboarding process, ensuring seamless integration, effective communication, and personalized training to unlock the full potential of Adverity.

This opportunity is for a full-time position that allows for a hybrid work model. You will have the chance to work from our Vienna office located in the heart of the city at least once a week.

Key responsibilities include:
  • Managing or supporting customer onboarding projects.
  • Understanding specific requirements to provide tailored advice for optimal platform usage to align with business objectives.
  • Identifying and comprehending individual customer needs for the implementation of new data sources.
  • Leading training sessions to drive platform adoption and retention.
  • Proactively keeping customers informed on project progress and ensuring timely deliverables.
  • Collaborating with other departments to ensure a seamless and top-notch customer journey.
We're looking for individuals with:
  • 2-4 years of pertinent work experience, ideally in customer success, implementation, or professional services at a SaaS company or in a Media agency.
  • Strong IT background and familiarity with Rest APIs in a SaaS environment.
  • Completion of a Bachelor's Degree in any field.
  • Analytical, problem-solving mindset; customer-centric approach, teamwork, organizational, communication, and effective time management skills.
  • Proficiency in both written and verbal communication in English and German is a must.
Perks of joining us:
  • Flexible work hours and the option for remote work.
  • Participation in the internal shares program (EDPP).
  • Meal allowance for our onsite restaurant.
  • Comfortable workspace equipped with the latest technology.
  • Budget allocated for relevant job training.
  • Regular team-building events, both in-person and virtual.
  • Modern and chic office spaces.
  • Sustainable merchandise for all team members.
  • Opportunity to participate in Adverity Social Responsibility Days (+2 days paid time off).
Ready to take the leap?

For this role, the minimum salary determined by legal requirements and collective agreements (IT KV) is €. However, our compensation is competitive based on your skills and experience.

If you are prepared to transform the landscape of how businesses interact with marketing data, we invite you to submit your application. We are excited to connect with you

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