Engagement Manager

vor 1 Woche

Wien, Wien, Österreich SmartStream Vollzeit

Description

  • SmartStream Technologies, a global software and managed services provider to the world's top banks, asset managers, custodians and brokerdealers, are looking for an Engagement Manager to join their team in Austria.

With over four decades of experience behind us, we're a trusted partner to the financial industry, transforming middle and back-office operations across the globe.

Today we're solely owned and funded by the Investment Corporation of Dubai.
Our wealth of practical knowledge, coupled with a constant focus on innovation, has made us an industry leader. Our solutions and services span the transaction lifecycle and incorporate some of the most revolutionary technologies currently available.

Responsibilities:

  • Actively contribute to achieve the set PS financial annual targets
  • Working on multiple projects, responsible for endtoend project delivery
  • Understanding the requirements of the customer right from "sales discovery" stage and identifying key deliverables
  • Assist and support the regional sales team in technical, delivery and projectoriented queries. Demonstrate SmartStream products to convince and satisfy customer requirements.
  • Manage and prepare PS proposals (RFP/RFQ/EOI) for assisting Sales & Pre-Sales to comply to open tenders.
  • Estimate efforts to deliver a solution/system/consultation as per customer requirements. Create scope of work document and Engagement Authorization Forms (EAF). Pass the scope and EAF through the approval from PS Managers and Commercial Review.
  • Create and maintain project status and details on the salesforce PSA system. Create project, assignments, project tasks, schedules in PSA.
  • Raising regular billing events for time and material projects on monthly basis and on completion of milestones for fixed price project.
  • Followup with customer on pending invoices. Coordinate with finance and sales team on resolving customer queries on processing of invoice.
  • Explore the regional market for professional services opportunities. Propose services/solutions to prospective customers and convert prospects to signed EAFs.
  • Project management according to the SmartStep standards
  • Manage the comprehensive endtoend delivery of a project with limited supervision from a manager. Identify key time scales for the different modules and take responsibility for junior team members' delivery.
  • Define project scope, develop core work plan, and negotiate this with the client. Assign resources, identify key risks, and define solutions
  • Use strong business sense to ensure project recommendations are consistent with the over context (market, company level)
  • Structure and manage complex and multiple project documents and develop proposals. Support and coach junior consultants with structuring and story lining
  • Manage and coach junior team members, acting as a role model, building project morale and encouraging recognition, adapting management style to the specific project and team
  • Is seen as a senior advisor by client executives, and builds strong relationships with clients

Key Skills

  • Expert in SmartStream products of Corona and Aurora
  • Strong Project Management Skills:
  • Project initiation, planning, administration.
  • Project execution, tracking and reporting
  • Project risks identification and mitigation skills
  • Project documentation creation and management.
  • Provide continuous project improvement to existing templates and IT standards
  • Basic business management skills
  • Excellent verbal and written communication
  • Good organizational skills.
  • Create and manage budgets for projects
  • Basic Soft Skills
  • Lead and motivate all consultants in the team, assist their career goals and progression, retention management, including practice specific training and development initiatives
  • Good research, analytical, and numerical skills
  • High degree of proficiency in MS Office Suite and MS.Project
  • Strong interpersonal skills, ability to work with teams in a timeline driven high pressure environment
  • Experience in bank, financial organization or service organization for banking and finance.

Desirable Skills

  • Manage the comprehensive endtoend delivery of a project with limited supervision from a Manager. Identify key time scales for the different modules and take responsibility for junior team members' delivery.
  • Define project scope, develop core work plan and negotiate this with the client. Assign resources, identify key risks and define solutions
  • Use strong business sense to ensure project recommendations are consistent with the over context (market, company level)
  • Structure and manage complex and multiple project documents and develop proposals. Support and coach junior consultants with structuring and story lining
  • Manage and coach junior team members, acting as a role model, building project morale and encouraging recognition, adapting management style to the specific project and team
  • Proactively support

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