SEE Participant Support Officer

Vor 3 Tagen

Melbourne, Österreich Navitas Vollzeit
SEE Participant Support Officer Melbourne, Australia

About the role

Navitas Skilled Futures is seeking its next SEE Participant Support Officer in a newly created role to support learners in Skills for Education and Employment (SEE) Program, in maintaining their engagement in training and goal achievements. This role is suited for a candidate with working knowledge of various government programs that support settlement services and the VET sector, including SEE providers and other services in the region

The role ’s responsibilities will include

  • Ensuring consistent delivery of services by positively shaping participants' first impressions, coordinating with Site Leads and training staff to determine the best pathway options for clients, and providing timely assessments on progress against goals.
  • Liaising with stakeholders, including employment service providers and community organizations, supporting relationships with external bodies, and facilitating work experience placements and referrals.
  • Providing comprehensive pathways advice through conducting program interviews, completing pathway guides, leading orientation, and offering high-quality employment, vocational, and educational guidance.
  • Enhancing participant support by referring learners to appropriate services as required, maintaining up-to-date resources, working with Team/Site Leaders, and organizing information sessions and workshops.
  • Ensuring accurate and timely assessment information and maintaining detailed participant records.
  • Complying with privacy regulations and securely managing participant information.

The person we seek will ideally have the following:

  • Knowledge of issues that impact learning and sustainable employment outcomes. 
  • Relevant experience/knowledge in using technology, including a variety of career development-related tools, email, Microsoft Word, internet and databases
  • Demonstrated high-level interpersonal, written and verbal communication skills in a multicultural learning environment

What we can offer you:

  • A fun and supportive team environment
  • Career progression and development pathways
  • Collegial and collaborative environment with the aim of academic excellence
  • Mobility within the organisation and locations
  • Health & Wellbeing packages which includes free counselling for employees and family, discounted gym membership, movie tickets, discounts on travel, accommodation and insurance
  • Salary packaging and novated leasing

About Us 

Navitas is a leading global education provider driven by a commitment to transform lives through education. It employs more than 7,000 staff to deliver programs and services to approximately 80,000 students around the world. Navitas consists of two distinct divisions: University Partnerships (UP) and Careers & Industry (C&I) divisions.  
 
The C&I division, which represents a significant part of the Navitas portfolio, brings together niche colleges offering higher education, VET, professional development and employability skills to more than 25,000 students across 22 countries. We employ approximately 1,800 staff to deliver programs in five regions: Australasia, UK, South West Europe, Germany/Switzerland/Austria and the US.  
 
Navitas Skilled Futures delivers the Adult Migrant English Program (AMEP) on behalf of the Department of Home Affairs and the Skills for Education and Employment Program (SEE) on behalf of the Department of Employment and Workplace Relations. We are also the 2021, 2022 and 2023 winners of the NSW Premier's Multicultural Community Medals.  
 
We are committed to working with Federal and State Governments, education providers, communities, employers and industry groups to provide the language, literacy, numeracy and employability skills that meet the settlement, study and employment goals of our clients.

Diversity and Inclusion

Navitas promotes and embraces an inclusive and diversified workforce. We believe equality, flexibility and diversity in the workplace will deliver a rich and collaborative environment for our employees, students and clients.

We encourage applications from candidates with disabilities, of all ages and genders, Aboriginal and Torres Strait Islanders and diverse community groups.

How to apply

Please apply online to lodge your application successfully. For enquiries about the role, please contact Kristy McNair at kristy.mcnair@nsf.navitas.com.

Applications close on Day, 28 July 2024 at 5 :00pm however, we reserve the right to progress or confirm applicants before the close date. Applications received after the close date may be considered pending the recruitment process.

To our agency partners – thank you for your interest however, we will not be accepting unsolicited applications and we do not require support for this role, at this stage 

Successful candidates will require full working rights in Australia and undergo criminal records and working with children check . By submitting your application, you acknowledge and agree to Navitas’ Privacy policy. Further information can be found at navitas.com/careers

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Yes, I am currently eligible to work (work permit/visa/citizenship) in the country to which I am applying. No, I am not currently eligible to work (work permit/visa/citizenship) in the country to which I am applying.

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