State Service Manager
vor 3 Wochen
Job No:271607
Location:Perth, WA
- Join a leading industry provider of maintenance and repair solutions for medical and healthcare equipment in hospitals, aged care facilities, and private homes.
- Lead a dynamic team to drive operational excellence statewide
- Enjoy a competitive salary plus superannuation and a host of additional benefits.
- Benefit from ongoing professional development opportunities and extensive support, including expert mentorship from the senior leadership team.
Join us at ActivTec Solutions, where our commitment to excellence in medical equipment servicing sets us apart. As a leader in the industry, we specialise in providing comprehensive maintenance and repair services that ensure the optimal performance of medical equipment.
Our unique position as a preferred service provider for leading medical equipment brands unlocks exclusive access to the vital software, technical information, and an extensive range of spare parts necessary to ensure your equipment, from patient hoists to hospital beds, operates flawlessly.
At ActivTec Solutions, you're not just joining a team; you're becoming part of a family dedicated to making a real difference in patient care through our unwavering support and technical expertise. We pride ourselves on fostering a culture of professional growth, where your skills and contributions are valued and nurtured. Embark on a rewarding career path with us.
Our team is growing, and we are now on the lookout for a passionate full-time State Service Manager - Warehouse Operations to join our team in Perth, WA on a full-time basis.
The OpportunityReporting to the Head of Service, as our State Service Manager - Warehouse Operations you will be responsible for providing technical support and guidance to the state service team. Your role also includes performing various tasks in a warehouse environment.
Responsibilities include:
- Scheduling and maximising productivity while minimising response times
- Ensuring high customer satisfaction by promptly addressing service requests
- Fostering team collaboration and communication
- Identifying and implementing continuous improvement strategies
- Monitoring performance metrics and providing regular reports
- Assisting in technician recruitment and training
- Overseeing vehicle allocation and maintenance
- Demonstrating precision in order fulfilment, managing inventory records, and conducting stock checks to ensure accuracy and efficiency
- Handling incoming goods, preparing and dispatching orders effectively, and ensuring all items are correctly verified, stored, and labelled
The successful candidate will ideally have 2 years of experience in a leadership role, managing a team of service technicians or equivalent. Additionally, your demonstrated hands-on technical expertise will allow you to thrive in the role.
This role will ideally suit someone with a strong background in service or maintenance coordination with a willingness to learn and adapt to all aspects of this role at ActivTec. Your experience should also include warehouse control and stock management, which are critical to maintaining our high standards of operation.
As our ideal candidate, you will have proven capabilities in managing service operations, coupled with strong leadership, effective time management, and excellent communication skills.
Moreover, your passion, reliability, and attitude, coupled with a genuine desire to lead and mentor a team will make you a perfect cultural fit, as we strive to deliver exceptional service to the healthcare sector.
About the BenefitsJoin ActivTec Solutions and discover the immense satisfaction that comes from knowing your leadership directly enhances the quality of life for others. This pivotal role offers a highly competitive salary, commensurate with your skills and experience, plus superannuation.
Additionally, you'll enjoy access to a fantastic array of benefits, including:
- Yearly salary reviews to ensure your compensation reflects your contributions
- A vehicle provided for personal use, enhancing your mobility and work-life balance
- Opportunities for time in lieu and weekend work to increase your take-home pay
- All travel costs covered, including accommodation and meals, for any work-related trips
- Comprehensive training and development opportunities to advance your skills and career
- Benefit from training sessions at our head office in Brisbane, complete with flights and accommodations
- Access to a support network from a team of experienced professionals, ensuring you have the guidance and resources needed for success
Your personal growth matters to us You will have ongoing training and development opportunities to ensure you have the confidence to succeed in the role. Enjoy internal progression opportunities and a huge support network of experienced professionals across the country.
Ready to apply?If you share our company values—growth, willingness, dedication, and consideration—and wish to contribute to a customer-centred team, we want to hear from you Apply now
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Questions
Do you have the unrestricted right to live and work in Australia? *
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- Please outline your relevant experience that demonstrates your ability to fulfil the role requirements, emphasising your hands-on technical skills and your ability to manage warehouse operations, including stock control: *
- Do you have experience managing a team of service technicians? If so, please supply details: *
- What are your salary expectations for this role?
- When would you be available to commence with us? *
ActivTec is a family-owned business with a customer-focused and results-driven culture.
At ActivTec Solutions, our commitment to excellent service is reflected in the unparalleled speed, efficiency, and the best pricing in delivering medical spare parts and equipment maintenance. As a dedicated maintenance-only company and a leading national medical equipment service provider, our focus is solely on exceeding the expectations of our customers in the health sector.
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