Desktop Support Officer
vor 1 Monat
As a result of Georgiou’s significant growth, we are seeking a talented, motivated and disciplined Desktop Support Officer to join our Team. Georgiou is a leading national building and civil engineering company and we pride ourselves on being 'the best people to work with'. At Georgiou, we create a workplace where people excel and invest in our people through all aspects of their lives.
You will be trusted to:
• Trage, assist and resolve staff service desk requests in a timely manner via Manage Engine
• Assist with employee training, onboarding and conferencing and audio-visual hardware support
• Perform asset management and maintenance, configuration and deployment of hardware (including mobile devices) in respective region
• Assist staff with implementation and support of line of business applications as well as maintain internal software user accounts
• Provide reliable on-site IT presence in our WA business units and liaise with software vendors to resolve support requirements
• Apart from providing exceptional daily IT support, you will have the opportunity to also lead on deployments and project work as well as upskill and being exposed to all areas of IT support
What you’re good at:
• Desired experience in a similar role providing desktop support in a corporate environment
• Skilled in performing troubleshooting tasks, customer support ,software implementation and have in-depth knowledge of desktop hardware and core networking principles (TCP/IP, routing, DHCP, DNS etc.)
• Desired with Active Directory & Microsoft Exchange
• Desired in using ITIL complaint call logging tools
• Desired with Microsoft Windows Server 2012 and above preferred
• Desired University Degree or equivalent Certifications in IT are highly desirable
• Team player and a problem solver with great time management skills who can cultivate collaborative relationships with stakeholders and exceed expectations
Why Georgiou?
• Australian owned and CCF multiple award-winning national business with a strong pipeline of upcoming projects and opportunities for career development
• Competitive salary package and access to Georgiou Perks platform providing discounts to a multitude of retailers
• Supportive leadership teams who care for and mentor you to achieve your full potential
• Values-led organisation guided by care, integrity and excellence in everything we do
• Well-being leave, Paid parental leave and flexible work arrangements available
If you share Georgiou’s values of care, integrity and excellence, are committed to collaboration and innovation, and are looking for your next exciting challenge, we want to hear from you Click the ‘Apply’ button to complete an application online.
Georgiou is committed to an inclusive workforce and welcomes applications of candidates from culturally diverse backgrounds, people with disabilities, people who identify as LGBTIQ+ and people of Aboriginal and Torres Strait Islander descent.
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