General Manager

vor 4 Wochen

Brisbane City, Österreich Ford HR Vollzeit

Management - Store (Retail & Consumer Products)

Our amazing client, Rock ‘n’ Soil Tingalpa, are on an exciting growth trajectory, and are looking to appoint a General Manager to lead their fantastic team.

This is a great opportunity for an experienced GM/Operations Manager to take ownership of the day-to-day operations and performance of the business and the team

Since opening in 1981, Rock ‘n’ Soil has evolved from selling timber logs to now providing a broad range of industry-leading landscape supplies.

The business offers a dynamic environment where you will have the chance to utilise your strengths and make a significant impact.

Learn more about them at www.rocknsoil.com.au

VIBRANT | SERVICE | CREDIBLE | COMMUNITY

About the Role

The General Manager will collaborate closely with the Director to establish and execute the high-level strategic plan for the business. 

Acting as the “Integrator”, the General Manager ensures that new business improvement initiatives are brought to life, whilst also ensuring that all business-as-usual functions are working in a manner that maximises commercial and cultural outcomes.

The Key Focus Areas of the role are:

1. Leadership and Vision

  • Establish a long-term vision for the business in collaboration with the Director, ensuring an up-to-date strategic plan is always in place and adhered to
  • Maintain 90 day plans and engage the team using weekly and monthly reviews
  • Maintain close communication with the Director to ensure the business is always moving in the right direction
  • Promote clarity for all staff in terms of the vision of the business
  • Communicate and embed the values across all staff
  • Ensure accountability across the entire team for upholding the values at all times
  • Ensure ongoing role and goal clarity is provided to all team members
  • Maintain a culture of accountability and engagement - attendance, contribution, weekly plans, holidays, leave taken
  • Ensure all staff are onboarded as effectively as possible
  • Ensure that all HR matters are addressed in a timely and efficient manner
  • Monitor development opportunities for all staff to ensure that necessary professional development is undertaken to achieve performance requirements
  • Establish and address ongoing people and culture priorities to maintain a high-performing team
  • Establish a daily pattern of updates, recognition and team development via huddles
  • Management, analysis and close oversight of profitability and costs
  • Management and oversight of budgets
  • Forecast future sales volumes and improve retail margins
  • Conduct ongoing analysis of all financial data to identify problems and come up with appropriate solutions to save money/increase profitability
  • Submit weekly sales and efficiency reports to the Director along with any relevant analyses and/or recommendations
  • Sign off on payments (within a limit of credit), while also checking and keeping accounts in balance
  • Maintain oversight and signoff on timesheets across the team
  • Review weekly team rosters to maximise service and sales, while being in line with wages and salaries budgets and agreed wage to sales ratios

3. Growth + Partnerships

  • Maintain excellent relationships with key suppliers and customers
  • Ensure regular review of contracts/terms to ensure optimal pricing and margins
  • Attend relevant industry events to increase brand awareness
  • Stay up-to-date on the latest trends and technologies in the industry
  • Ensure the Sales team are executing all necessary strategies to maximise selling opportunities online and instore

4. Operations + Quality

  • Ensure quality remains high and that products remain top-tier
  • Ensure all operational compliance requirements are met
  • Establish and maintain quality, sustainable, replicable SOPs and work systems 
  • Oversee training of all staff to ensure consistency of execution and mitigate risk
  • Lead WHS reporting and the development of a replicable safety program
  • Address all WHS matters as efficiently and effectively as possible, ensuring measures are put in place to mitigate thew risk of repeat incidences
  • Oversee all HR compliance requirements
  • Ensure all asset maintenance is up-to-date
  • Monitor asset requirements and submit business cases to the Director for further investment, outlining the anticipated return on investment
  • Act as the “Integrator” to the Director’s “Visionary”, in turning growth concepts into robust implementation plans
  • Establish quarterly “big rocks (continuous improvement) priorities across the business and clearly communicate them across the team
  • Contribute innovative thinking around delivery, growth and new product opportunities to challenge the market

About You 

There are a number of key attributes, skills, and experience that will help you succeed in this role, including:

  • Significant commercial and operational management experience 
  • Exceptional leadership, communication, interpersonal, and negotiation capabilities
  • Experience within a landscape or retail environment
  • Strong business acumen 
  • The ability to juggle multiple competing priorities on an ongoing basis
  • Excellent relationship building and stakeholder management skills
  • Driver's Licence

You will be provided a competitive salary and a company vehicle. 

How to Apply

Please apply directly through Seek, providing a resume and a cover letter outlining why you are the perfect candidate for this great opportunity. We hope you'll throw your hat in the ring

Your application will include the following questions:

Which of the following statements best describes your right to work in Australia?

How many years' experience do you have as a general manager?

Which of the following Microsoft Office products are you experienced with?

What's your expected annual base salary?

How many years of people management experience do you have?

How much notice are you required to give your current employer?

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