Client Service Manager
vor 4 Wochen
About Northern Trust:
Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.
Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.
Role Summary
As part of the Asset Servicing Australian Client Services team, the Client Service Manager will play a key role in supporting all aspects of managing the administrative and relationship needs of institutional trust clients.
The successful candidate, will respond to institutional client inquiries and coordinate client activities. This involves identifying opportunities for expanding business relationships through additional products or services and you will act as key consultant to clients.
What you will do
- Acts as key consultant to clients, assisting in formulation of best practices, redesign of processes, evaluation, and implementation of Trust and Custody services through creative ideas and problem-solving
- Ensures overall client satisfaction by facilitating efforts of the service team, coordinating resources to ensure timely deliverables and issue resolution, and effectively communicating client concerns/needs to partners
- Develop a complete understanding of the client's business, objectives, goals, and market challenges
- Assists Relationship Managers in providing thought leadership to clients on emerging issues, bank products/services, legal/regulatory changes, and the general financial, environment, translating the impact on clients' activities and banking services
- Participates in the development of solutions to client needs, coordinate presentations, bringing in experts when appropriate, and ensuring smooth delivery of new services
- Manages and enhances client profitability
- Travel to client locations on a selected basis where revenue and/or new business opportunities and/or servicing need.
About You
- Proven experience working in financial servicing/accounting fields, with a client servicing background
- Strong communication skills (both written and verbal)
- Demonstrated organisational and time management skills
- Strong attention to detail and problem-solving capability
- Ability to understand legal documentation (such as SLA) & provide recommendations
- Ability to look ahead and identify opportunities or issues based on understanding of clients’ needs
- Proficiency in Microsoft Word, Powerpoint, and Excel
- Understanding of reconciliation processes
- Understanding of institutional payment processes
Highly Desirable (good to have):
- Knowledge of unit registry
- Previous experience with a background in custody or custodial services
- A knowledge of derivative and alternative assets
- Knowledge of trust or asset management and/or finance
Working with Us:
As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.
Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve Join a workplace with a greater purpose.
We’d love to learn more about how your interests and experience could be a fit with one of the world’s most admired and sustainable companies Build your career with us and apply today.
Reasonable accommodation
Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center atMyHRHelp@ntrs.com.
We hope you’re excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.
Apply today and talk to us about your flexible working requirements and together we can achieve greater.
For further information, and to apply, please visit our website via the “Apply” button below.
#J-18808-Ljbffr-
Client Service Manager, Investment Operations
vor 4 Wochen
Melbourne, Österreich Northern Trust VollzeitClient Service Manager, Investment Operations Client Service Manager, Investment Operations Northern Trust Melbourne, Australia Client Service Manager, Investment Operations Northern Trust Melbourne, Australia Posted 2 days ago Permanent Competitive Client Service Manager, Investment Operations About Northern Trust:Northern Trust, a...
-
Client Service Manager, Investment Operations
vor 4 Wochen
Melbourne, Österreich Northern Trust VollzeitAbout Northern Trust: Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring...
-
Client Service Manager, Investment Operations
vor 3 Wochen
Melbourne, Österreich Northern Trust VollzeitAbout Northern Trust: Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring...
-
Community Engagement
vor 4 Wochen
Melbourne, Österreich My Plan Manager VollzeitCommunity Engagement & Partnerships Manager - VIC Community Development (Community Services & Development) The National Disability Insurance Scheme (NDIS) is the largest Australian social reform since Medicare. It’s life changing for people with disability… but that doesn’t mean it’s easy to navigate. And that’s where My Plan Manager comes in!As...
-
Director Client Services
vor 1 Monat
Melbourne, Österreich Healthscope VollzeitLike tomake a difference in the lives of people with disability and their families ? Join us inproviding the highest standard of care for clients.At Healthscope Independence Services, we’re dedicated to helping people living with a disability to get the most out of life. We’re on the lookout for a leader who shares our passion tojoin our enthusiastic and...
-
Director Client Services
vor 1 Monat
Melbourne, Österreich Healthscope VollzeitLike to make a difference in the lives of people with disability and their families? Join us in providing the highest standard of care for clients. At Healthscope Independence Services, we’re dedicated to helping people living with a disability to get the most out of life. We’re on the lookout for a leader who shares our passion to join our...
-
Melbourne, Österreich HSBC VollzeitSome career choices have more impact than others. At HSBC we exist with the purpose of Opening up a World of Opportunity. We use our unique expertise, capabilities, breadth and perspectives to provide opportunities for our customers and colleagues through global connectivity. We bring together the people, ideas and capital that nurture progress and growth,...
-
Client Manager
vor 2 Monaten
Melbourne, Österreich Schneider Electric Norge AS VollzeitSchneider Electric is leading the digital transformation of energy management and automation. Our technologies enable the world to use energy in a safe, efficient and sustainable manner. We strive to promote a global economy that is both ecologically viable and highly productive.The Opportunity:Our Energy and Sustainability Services Division is the world...
-
Client Manager
vor 1 Monat
Melbourne, Österreich Aon Hewitt VollzeitFlexible working arrangement available You will be joining a high performing team with excellent growth opportunities Position will suit someone who is results-driven Client Manager | MelbourneWe are seeking a Client Manager to join our National Team, which specialises in the delivery of best-in-class risk management solutions for clients. We have an...
-
Client Manager
vor 4 Wochen
Melbourne, Österreich eFinancialCareers Ltd. VollzeitYou will be joining a high performing team with excellent growth opportunitiesPosition will suit someone who is results-driven Flexible working arrangement availableYou will be joining a high performing team with excellent growth opportunitiesPosition will suit someone who is results-drivenClient Manager | MelbourneWe are seeking a Client Manager to join our...
-
Client Manager
vor 4 Wochen
Melbourne, Österreich Marsh VollzeitMarsh is seeking candidates for the following position based in Melbourne or Adelaide:Client ManagerWhat can you expect?At Marsh, an exciting opportunity has become available for a Client Manager to join Marsh Insurance in Melbourne or Adelaide. This position will assist the Senior and Principal Account Executives in all aspects of client services...
-
Client Manager
vor 3 Wochen
Melbourne, Österreich Marsh VollzeitMarsh is seeking candidates for the following position based in Melbourne or Adelaide:Client ManagerWhat can you expect?At Marsh, an exciting opportunity has become available for a Client Manager to join Marsh Insurance in Melbourne or Adelaide. This position will assist the Senior and Principal Account Executives in all aspects of client services...
-
Client Manager
Vor 2 Tagen
Melbourne, Österreich Marsh VollzeitMarsh is seeking candidates for the following position based in Melbourne or Adelaide:Client Manager This role involves assisting Senior and Principal Account Executives in client services, including contact, administration, support, and business development. The position supports a portfolio of SME, Transport, and Specialty clients. Ideal candidates will...
-
Premium Client Manager
vor 3 Wochen
Melbourne, Österreich IG Group VollzeitPremium Client ManagerYou will be the first point of contact with Premium clients and will provide an excellent service to ensure all clients are satisfiedSo, who are we? Hello, we’re IG Group. No, not Instagram – though we're a pretty big deal ourselves. We’re a global, FTSE 250-listed company made up of a collection of progressive fintech brands in...
-
Premium Client Manager
vor 4 Wochen
Melbourne, Österreich IG Group VollzeitPremium Client ManagerYou will be the first point of contact with Premium clients and will provide an excellent service to ensure all clients are satisfiedSo, who are we? Hello, we’re IG Group. No, not Instagram – though we're a pretty big deal ourselves. We’re a global, FTSE 250-listed company made up of a collection of progressive fintech brands in...
-
Client Manager
vor 4 Wochen
Melbourne, Österreich Marsh VollzeitMarsh is seeking candidates for the following position based in our Melbourne office.Client ManagerWe have an excellent opportunity for an experienced Client Manager with a strong background in account management in General Insurance, to join our Corporate team.What is in it for you?Marsh strongly believes in âFeeling comfortable bringing your whole...
-
Client Manager
vor 3 Wochen
Melbourne, Österreich Marsh VollzeitMarsh is seeking candidates for the following position based in our Melbourne office.Client ManagerWe have an excellent opportunity for an experienced Client Manager with a strong background in account management in General Insurance, to join our Corporate team.What is in it for you?Marsh strongly believes in âFeeling comfortable bringing your whole...
-
Premium Client Manager
vor 4 Wochen
Melbourne, Österreich IG Group Limited VollzeitYou will be the first point of contact with Premium clients and will provide an excellent service to ensure all clients are satisfiedSo, who are we?Hello, we’re IG Group. No, not Instagram – though we're a pretty big deal ourselves. We’re a global, FTSE 250-listed company made up of a collection of progressive fintech brands in the world of online...
-
Melbourne, Österreich Corporation Service Company VollzeitTitle: Client Service Partner Location: Melbourne Working Hours: Monday to Friday - 9am - 5.30pm Hybrid As a Customer Service Partner, you will be responsible for providing clients with business-to-business support, taking and fulfilling orders, as well as managing a portfolio of digital assets. Additionally, you will be working with the Product Manager...
-
Client Account Manager
vor 1 Monat
City of Melbourne, Österreich Evoke Staffing Ltd VollzeitClient Account Manager Swindon £28,000 pa - £33,000 pa plus company benefits Evoke Staffing are working with a specialist management company who require a Client Account Manager to coordinate and manage Client requirements accordingly and accurately. This is an exciting position for a great company who work with many large corporations as well as small...
