Parts and Service Advisor

Vor 3 Tagen

Mackay Regional, Österreich North East Auto Group Vollzeit

Full time

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Built from the ground up over a quarter of a century and backed by family values, we’re the one-stop auto shop that goes above and beyond for our customers.

That’s the Northeast experience.
 

About the role

The Northeast Auto Group is expanding again…. and this time we are coming to Whyalla

Our BRAND NEW SsangYong Dealership is ready to open in Whyalla, and we have multiple opportunities for energetic, switched on people from the local community to join the team.

As Parts and Service Advisor you will play a critical role in providing an excellent customer experience while ensuring timely and accurate scheduling to the workshop.

Day to day you will: 

  • Working closely with the Workshop Managers to ensure service levels are met;
  • Ensuring customer bookings are scheduled to available workshop hours;
  • Deliver top-notch customer service by aiding customers in finding the correct parts, addressing queries, and providing technical guidance as necessary
  • Apply your knowledge to precisely recognize parts, elements, and specs using customer details, part codes, and relevant resources
  • Preparing and issuing of invoices to clients; 
  • Interpreting requests for parts; 
  • Developing and maintaining relationships with suppliers and customers.

About you

  • Ability to explain the value of services and repairs. (essential);
  • Basic computer skills and DMS experience;
  • Outstanding communication and interpersonal skills;
  • Familiarity or enthusiasm for automotive and willingness to learn

 About us

Established in 1995, the Northeast Auto Group are a national award-winning automotive retail and service organisation who employ over 500 people in South Australia, Victoria, Queensland and New South Wales.

We are quickly becoming the largest seller of trucks in South Australia. We deliver a full-service experience to the industry through our multiple business units to provide the best service and solutions to our customers. Our group of companies include an Engineering and Manufacturing division, Parts, Service and Repair centre, Agricultural and Construction Equipment Solutions, Iveco, Isuzu and other franchises. 

We are a high-performance business. Our success is built on hard work and skilfulness. We employ the best, and we invest in our people to make sure their knowledge is second-to-none. We go the extra mile and we always deliver.

Ready to make the move? 

Accelerate your career and apply now.

*Please note that as part of the recruitment process you may be asked to undergo various pre-employment checks, such as Work Entitlements Check, National Police Check and Pre-Employment Medical*

Northeast Auto Group is an Equal Opportunity Employer and welcomes applications from a diverse range of backgrounds to apply for our positions. Northeast Auto Group is committed to creating an inclusive work environment for all employees.


No agencies please.

Your application will include the following questions:

Which of the following statements best describes your right to work in Australia?

How many years' experience do you have as a service adviser?

Do you have a current Australian driver's licence?

What's your expected annual base salary?

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