Associate Nurse Unit Manager

1

Position Description

Associate Nurse Unit Manager

Last Updated: 5.01.2023

QEC is proud to be Victoria’s largest provider of residential and community-based early

parenting services.

Formed in 1917, QEC is also a public hospital and community service organisation. We are passionate about supporting families to grow, parents to blossom and children to

QEC delivers a variety of services and support programs to families with young children (aged from newborn to 4 years of age) in partnership with government and not for

QEC promotes the safety, wellbeing and inclusion of all children. Many families experience various challenges that, from time to time, may impact on their ability to

nurture and support the growth and development of their young children. QEC offers a community of support to families if and when we are needed.

QEC programs are research-informed and tailored to meet the unique needs of each family. Our work equips families to best nurture, protect and enhance their children’s safety, health and development.

QEC’s multidisciplinary team of experienced professionals are committed to partnering with families to achieve the best outcomes for children. Our team includes Maternal

and Child Health, Paediatric, Mental Health and General Nurses, a Medical Practitioner,

Midwives, Psychologists, Social Workers, and Early Parenting Practitioners.

With service locations based at Noble Park, Mentone, Wodonga, Preston, Dandenong,

Dandenong South, Morwell and Bairnsdale, QEC are committed to providing services that

are accessible to families across Victoria.

We acknowledge all Aboriginal and Torres Strait Islander peoples as the traditional owners of the lands on which we walk, live and raise our children. We pay our respects

to traditional owners past, present and future and acknowledge the importance of

children being raised with connections to culture, community and family.

Our Vision All children have the best start in life

Our Role Partnering with families and communities to enable children to thrive

Our Values

Listen, understand and learnEmbrace cultures, communities and familiesCelebrate unique strengths and experiencesInspire each other to grow and thriveNurture kindness and the joy of playStrive to deliver the best outcomes and care

1. Introduction

2 Last Updated: 5.01.2023

Position Description

Associate Nurse Unit Manager

Position Objective

The Associate Nurse Manager (ANUM) is a valued and integral member of the Queen Elizabeth Centre’s Residential Services leadership team. Working directly under the Nurse Unit Manager- Residential Services, the ANUM is responsible for leading and supporting QEC’s multidisciplinary team in ensuring the delivery of the highest quality care and support for children and families engaged in the residential and day programs.The ANUM works competently within their scope of practice to deliver and lead safe, evidence based person-centred care to achieve optimal outcomes for all children. The ANUM is also responsible for coaching, role modelling, mentoring, and managing clinical staff to ensure optimal outcomes for all children.The ANUM role effectively manages the day to day operation of their allocated Program Area on the residential unit. If rostered to work after hours or weekends, an ANUM will work and be paid in accordance with the pay classification in the Agreement.There are a number of Residential Program Areas based at Noble Park, therefore ANUM rostering ensures that each of the three program areas have an ANUM rostered each shift as required over a 24 hour period.

Location

HoursRotational roster

AgreementNurses and Midwives (Victorian Public Sector) (Single Interest Employers) Enterprise Agreement 2020-2024

ClassificationANUM YEAR 2

Reports toNurse Unit Manager

2. Position Profile

3 Last Updated: 5.01.2023

Position Description

Associate Nurse Unit Manager

Executive and Leadership teamsQEC clinical teams and relevant committees

Client FamiliesDepartment of Families Fairness and HousingService PartnersOther key stakeholders

QEC provide a variety of programs to families across Victoria, from our Residential and Community Sites.Parenting Assessment and Skill Development Service (PASDS) residential PASDS is provided to families with children aged under 4 years at high risk of harm, who are referred by the DFFH Child Protection service. The program is operated in accordance with specific protocols that provide a framework for assessment of parenting capacity, and planned interventions to support and develop parenting skills. A residential program (based at the Noble Park Site) will run for 10 days.PASDS home basedA community-based program run in the home and is based on hours of service deliver that a family requires to meet their circumstances, as per paragraph above.Location of Community Based PASDS Services:

• Southern Region program (operates from QEC Dandenong South site) • North and West Region program (operates QEC from Preston site)

• Gippsland Region program (operates from QEC Morwell and Bairnsdale sites)

• Hume Region program (operates from QEC Wodonga site) Residential ProgramThe Residential Program offers an intensive style of support and care for families who are experiencing a range of difficulties with their young children aged from birth until prior to turning 4 years of age. The residential stay can be 2 night/ 4 nights or 4-night telehealth. Families are provided with practical support, education and advice whilst staying at QEC.Individual Child and Family Support ProgramsThe Individual Family and Child Support Programs provide families with homebased parenting support for fixed periods: 10 hours, 40 hours or 110 hours.Location of Individual Family and Child Support Programs:

• Gippsland Region program (operates from QEC Morwell)

• Hume Region program (operates from QEC Wodonga site)

3. QEC Programs

4 Last Updated: 5.01.2023

Position Description

Associate Nurse Unit Manager

Parenting PlusParenting Plus is a flexible home-based program, providing parenting support and coaching to families with children aged under 4 years. The program delivers early intervention to families experiencing sleep and settling difficulties and those with significant parenting challenges.Location of Parenting Plus Services:

• Southern Region program (operates from QEC Dandenong South site) Day Stay, Play Steps, Assessment and IntakeThe Day Stay program offers families with young children aged from birth until prior to turning 4 years of age, support and education to deal with sleep and settling issues. Offered as full day admissionThe Play Steps program is an evidence-based program facilitated in a group setting.Focussing on parent child relationship. Play steps is run for in 8-week cycles.Specialised Interventions - Stronger FamiliesSpecialised Interventions - Stronger Families is an intensive home visiting program targeting families with children under 4 years of age families referred to this program are enrolled in a family preservation and unification response program with QEC or a partner agency.Location of Specialist Interventions - Stronger Families:

• Southern Region program (operates from QEC Dandenong South site) • North and West Region program (operates QEC from Preston site) • Gippsland Region program (operates from QEC Morwell and Bairnsdale

sites)Family Preservation and Reunification Response (FPRR)FPRR is an intensive 240-hour home visiting program targeting families with children involved with the Child Projection system, from birth to 5 years of age (including children subject to an unborn report).The FPRR model is an integrated and evidence-informed approach supporting children and families in partnership with Child Protection to: Keep children safely at home, prevent children and young people entering care services and support children and young people currently in care to safely reunify with their family.

Position ObjectivesClinical

• Carry out practice in accordance with code of ethics, professional standards and legislation by maintaining current knowledge and competence within the scope of the position.

• Compliance with mandated requirements ensuring child safety and wellbeing at all times.

• Promotes nursing care that upholds the rights of the clients in relation to privacy and confidentiality.

4. Key Accountabilities

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Position Description

Associate Nurse Unit Manager

• Provide safe, quality and clinically effective child and family health nursing in partnership with families.

• Demonstrate a knowledge of evidence-based practice that informs QEC’s Model of Care and practice framework.

• Identify and manage actual or potential risks to children according to QEC Policy and Procedures and legislative requirements.

• Ensure the safety of clients/families, staff and visitors in relation to the provision of a safe environment from OHSES and Infection Control perspectives.

• Engage with internal and external professionals, disciplines, and/or family stakeholders to enhance family goal achievement following discharge.

• Integrate cultural sensitivity and respect in all communications and interactions.

• Support the Clinical and Organisational Development Team in the implementation of QEC’s Workforce Development Program and other staff development initiatives.

• Ensure familiarity and support of organisational accreditation requirements.

• Experienced at conducting group education sessions to families and staff.

• Maintain accurate documentation according to medico legal requirements.

Leadership

• Implement a continuous cycle of assessment and evaluation of care and family and child action plans in accordance with family need, legislation, QEC’s Policies and Procedures, Model of Care and Values.

• Demonstrate excellent interpersonal and communication skills, working effectively with individuals, groups and as a member of a multidisciplinary team, facilitating practice change and resolution skills.

• Role model supportive behaviours for staff and colleagues and promote a workplace culture reflective of QEC Values.

• Reflect on self and practice and identify areas for personal and professional growth.

• Work collaboratively with the NUM and Clinical and Organisational Development Team, to meet the learning needs/gaps of clinical staff.

• Maintain constant awareness of the potential for harm, report problems and incidents, rectify unsafe practice and strengthen resources to protect clients, staff and others from harm.

• Develop a culture within QEC which encourages and recognises high performance, builds leadership capabilities and supports staff to maximise their value, health and wellbeing.

• Support the NUM in addressing staff support requirements,

6 Last Updated: 5.01.2023

Position Description

Associate Nurse Unit Manager

performance management matters, outstanding mandatory training and other compliance activities.

• Lead implementation of quality improvements and new initiatives that focus on optimising the client experience and outcomes.

• Model the implementation of QEC practice guidelines (Framework, Model of Care, clinical procedures).

• Act as a role model in the adoption of a customer service focus for internal and external clients.

• Contribute towards QEC health service accreditation and quality activities.

Operational Management• Actively support the NUM with strategic, operational and workforce planning.• Monitor staff workloads – provide input into recruitment practices to ensure

staff appointed are appropriately skilled and experienced.

• Ensure staff are well supported and engaged with appropriate wellbeing practice support available, such as Reflective Practice and the Employee Assistance Program.

• Work closely with NUM, Clinical Staff and Quality Manager in ensuring all risks, incidents, near misses and client feedback are investigated and addressed in a timely manner.

• Support the Clinical and Organisational Development Team in the implementation of QEC’s Workforce Development Program

• Manage emergency situations and respond to codes appropriately.

• Complete performance appraisals as allocated by NUM, establishing staff development plans and facilitating performance appraisals

• Ensure that the handover, a critical part of service delivery, is delivered effectively and in a timely manner.

• Ensure a high level of clinical documentation from reporting staff.

• Participate in the Residential, ANUM meetings and other QEC and external forums as required.

• Undertake other duties as assigned by the reporting Director/Manager

7 Last Updated: 5.01.2023

Position Description

Associate Nurse Unit Manager

• Div 1 Registered Nurse and specialty

(Midwife, Mental Health, Paediatrics)

• Demonstrated experience and

theoretical understanding of the

vulnerabilities faced by families and the

impacts on the safety and wellbeing of

their children

• Experience supporting families to

access relevant services to address

underlying vulnerabilities and risk

factors

• Excellent time management skills with

the ability to meet deadlines, targets

and key deliverables of the program

• Demonstrated experience in early

parenting support and family education

• Knowledge of Aboriginal culture and

history, and current issues faced by

Aboriginal children and their families

Demonstrated skills and knowledge

relevant to working with practitioners in a

similar team environment

• AHPRA Registration as relevant

• Current Working with Children Check

• Consent to undertake National PoliceRecord Check

• Current Australian Work Rights

• Evidence of up-to-date immunisation

• Current Victorian Driver’s License• High Level of confidentiality

• Well developed interpersonal and

• Demonstrated capacity to workcollaboratively with others

communication skills, and able to adaptstyle to a range of audiences.

• High level organisational and prioritisingskills.

• High level attention to detail• Aptitude for navigating new software• Proactive problem-solving skills

• Experience working in a health orwelfare sector environment highly

Personal Attributes Refer to VPSC Capability Framework

• Integrity - Operates in a manner that isconsistent with the organisation’s codeof conduct. Builds trust throughconsistent actions, values andcommunication. Treats all sensitiveinformation with utmost confidentiality.

• Relationship Building andmaintains positive work relationships,promotes consensus through diplomatic

• Empathy and Cultural Awareness -Communicates well with, relates to andsees issues from the perspective ofpeople from a diverse range of cultureand backgrounds. Respect and value thetraditional owners.

• Customer Service – Consistent polite,friendly, professional presentation.Treats others with dignity and respect atall times. Takes responsibility for own

5. Key Selection

8 Last Updated: 5.01.2023

Position Description

Associate Nurse Unit Manager

handling of agreements, forges usefulpartnerships with people, builds trustthrough consistent actions, values andcommunication.

• Organisational and Time ManagementSkills – Reliable and punctual. Managesown work time effectively and prioritiseswork tasks, seeking advice whenneeded.

workload and promptly escalates anyconcerns or issues.

• Conceptual and Analytical Ability –Uses analytical and conceptual skills toreason through problems.

9 Last Updated: 5.01.2023

Position Description

Associate Nurse Unit Manager

• At QEC, we are committed to providing a safe and supportive environment for

children and we adhere to the Child Safe Standards

• The Victorian Public Sector Code of Conduct and all QEC policies and

procedures apply to our employment at QEC

• It is important to us that all people (employees, client families, visitors and all

others) feel a sense of belonging, safety and acceptance at QEC. We welcome and

embrace the valued diversity we all bring to our organisation, and do not tolerate

any form of discrimination, violence, bullying or harassment at QEC.

• QEC are committed to the safety and wellbeing of client families and employees. We are a smoke free workplace and require health care worker immunisation – important to keeping us all healthy and safe.

• A pre-employment medical assessment may be required upon request

• QEC closes for the period over Christmas/New Year to provide our teams

with a well-earned break. It is a requirement that all relevant employees take

annual leave during this period

Employee Position Declaration

I have read and understand the requirements and expectations of this Position Description.

I understand that the information and statements in this Position Description are

intended to reflect a general overview of the responsibilities and are not to be interpreted as being all-inclusive.

Employee Signature:

Print Name: Date:

Print Name Date:

6. Other Information

• Employee Position Declaration

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