Site Practice Manager

Vor 2 Tagen


Sydney, Österreich Northern Beaches Clinical Research Vollzeit

Walski Clinical Research is on the lookout for a supportive and operationally savvy Site Practice Manager to join our growing team environment. This role would suit a motivated person who values work ethic and prides themselves on creating a respectful and high achieving team.

The main focus of this role is to provide an efficient operation of all clinical trial site activities in accordance with appropriate quality standards, regulations, and guidelines whilst providing excellent customer service and patient care.

The Site Practice Manager will overlook the management of the Clinical Team ensuring patient safety is maintained, ensuring the delivery of clinical study endpoints to our clients, and contributing to the ongoing development and growth of the site.

Other key responsibilities include: 

  • Ensure the delivery of clinical studies to the measurable endpoints of our clients (eg. Quality standards, enrolment targets, timeliness, etc)
  • Ensure staff are sufficiently trained on and deliver to the quality requirements of the organisation (SDV issues, ICF issues, protocol deviations, unaddressed queries, missing source/data, time stamp issues, etc)
  • Facilitate and promote the organisation for all study related meetings
  • Run regular site meetings and ensure all site reporting requirements are met
  • Conduct regular catch ups and reviews of all site staff, as required, ensuring all staff exceed the minimum requirements set out for their roles.
  • Regular review of team in accordance company policy
  • Be accountable for maintaining staff engagement and reducing turnover
  • Conduct Performance reviews of team as well as on/offboarding of all site staff
  • Assist the recruitment team with ‘on-the-ground’ participant recruitment efforts
  • Manage team rosters to facilitate the most effective patient visits
  • Promote our values and leadership behaviours across the organisation
  • Contribute to the development/maintenance of the corporate strategy and communicating it effectively within the organisation
  • Participate in and contribute to the improvement of the business processes
  • Ensure relationships are maintained with internal & external parties, such as, Department Heads, Local medical centres, sponsors, specialists, hospitals and other organisations
  • Represent operations team in internal discussions for study feasibility

To be successful in this role: 

  • Prior experience in a similar role within pharmaceutical-related clinical research trials 
  • Post-graduate clinical qualification is highly desired 
  • Strong leadership skills within a multidisciplinary team setting 
  • Exhibit knowledge and understanding of clinical governance, ICH-GCP requirements and patient safety
  • Ability to create and maintain relationships with other site managers, operational leadership teams & external stakeholders
  • Experience setting and adhering to budgets for site operations

About us:

Walski Clinical Research is a dedicated, multi-site, private Clinical Trials network on the East-coast of Australia. We conduct trials on a broad therapeutic range, from Phase 1 through to Phase 4. We excel in generalist studies with a large volunteer recruitment pool and have proven to be equally capable in delivering results for more specialist indications requiring patients.

If this opportunity interests you, please apply with your current CV or reach out to our Talent Acquisition Partner via email with any questions - jmoon@walskiclinicalresearch.com

Your application will include the following questions:

Which of the following statements best describes your right to work in Australia?

How many years' experience do you have as a practice manager?

How many years of people management experience do you have?

Do you have experience preparing work rosters?

What's your expected annual base salary?

How much notice are you required to give your current employer?

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