Member Relationship Manager
vor 3 Wochen
About Our Client
Join CCI Services, a dedicated not-for-profit organisation that has been supporting charitable organisations across Australia since 1976. At CCI Services, we help hundreds of not-for-profits leverage their purchasing power to deliver enhanced services to their communities. Our roots trace back to 1974 when Kelvin Dickens, an employee at the Adelaide Central Methodist Mission, recognised the potential for not-for-profits to save significantly through group purchasing. This insight led to the establishment of a purchasing group that has since evolved into a national network with a substantial footprint across Australia.
CCI Services operates on a principle of mutual benefit-our members and suppliers work together to strengthen the impact of the not-for-profit sector. By facilitating uniform agreements and competitive pricing, we ensure that our members maximise their purchasing power, improving efficiency and reducing risks associated with procurement. Our low-cost membership model, free from lock-in contracts, typically pays for itself within the first month, empowering members to make an even greater positive impact in their communities.
As we continue to grow, so does the range of goods and services we offer, allowing our members to increase their savings further and extend their community reach. Partner with CCI Services and be part of a movement that strengthens the ability of not-for-profits across Australia to serve and uplift their communities more effectively.
Job Description
Business Development & Sales Strategy Execution:
- Drive membership growth within the non-for-profit sector by strategically identifying potential members.
- Leverage the strong foundation of existing relationships and develop new partnerships with aged care facilities and other non-for-profits.
- Conduct face-to-face meetings, presentations, and negotiations to showcase the benefits and savings of membership.
Member Engagement & Relationship Management:
- Maintain and enhance relationships with existing members, ensuring their needs are met and they are gaining maximum benefits from their memberships.
- Work closely with members to understand their purchasing needs and align them with the services offered by CCI.
Market and Competitor Analysis:
- Monitor market trends within the non-for-profit sector, particularly in aged care, to effectively adjust sales strategies.
- Keep abreast of competitor activities and develop strategies to maintain competitive advantage.
Administrative & Operational Support:
- Collaborate with an internal administrative support team to manage backend operations, allowing for more efficient focus on business development activities.
- Ensure accurate record-keeping and data management for all sales activities and member interactions.
The Successful Applicant
Strategic Thinking: Ability to develop and implement growth strategies that align with CCI's mission to support not-for-profits.
Relationship Building: Proficient in establishing and maintaining strong relationships with not-for-profits, suppliers, and other stakeholders..
Sales Expertise: Proven track record in sales, with the ability to close deals and drive membership growth.
Understanding of the Not-for-Profit Sector: Knowledge of the challenges and needs specific to not-for-profits, enabling tailored solutions that meet their unique requirements.
Communication Skills: Exceptional verbal and written communication skills, capable of clearly conveying the value of CCI's services to potential members and partners.
Problem Solving: Ability to identify challenges and effectively solve problems to improve service delivery and member satisfaction.
Financial Acumen: Understanding of financial principles relevant to group purchasing, cost savings, and budget management.
Project Management: Skills in managing multiple projects simultaneously, ensuring that all initiatives are completed on time and within budget.
Leadership and Team Collaboration: Capable of leading initiatives and working collaboratively with various internal teams to achieve business goals.
What's on Offer
Joining CCI Services as a Member Relationship Manager offers a unique opportunity to be at the forefront of enhancing the Non For Profit Sector across Australia. For the right candidate, we offer not just a job, but a career that makes a significant impact on communities and individual's lives. Here's why you should consider joining us:
- Competitive Compensation and Benefits
- Strategic Impact
- Professional Development
- Supportive and Collaborative Environment
- Making a Difference
- Future Growth Opportunities
- Work Flexibility
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