Technical Account Manager

vor 1 Monat


Melbourne, Österreich Amazon (AWS) Vollzeit
Technical Account Manager - Financial Services , ES - ANZ

Our mission is to be Earth's most customer-centric company. This is what unites Amazonians across teams and geographies as we are all striving to delight our customers and make their lives easier, one innovative product, service, and idea at a time.

Sales and Customer Success

Full-time

Office | Melbourne, VIC, Australia

Senior · A role for someone with advanced knowledge and skills. May involve mentoring, leading others or specialisation. Typically at least 5 years of experience.

AWS is where innovation, risks, and ideas are celebrated. We are builders, we try new things, and imagine big dreams. It is still Day 1 for us, and we are looking for curious and passionate people to expand our diverse teams of thinkers, testers, and doers.

About the roleDESCRIPTION

As a trusted advisor you’ll have a direct impact in helping our customers gain the most value from cloud technology. You’ll craft and execute strategies to drive our customers’ adoption and use of AWS services. Our Technical Account Managers (TAMs) partner with some of the most iconic businesses in the country. These range from rising startups building their business from …

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What you'll be responsible forCustomer Advocacy and Feedback

Advocate for customers by providing feedback to internal teams on how to better meet customer needs

Efficiently navigate the CRM and other operational tools to create, update, retrieve, and understand information about accounts and opportunities

Skills you'll needResults orientation

Focuses on outcomes and the steps it takes to achieve them

Problem solving

Identifies problems and develops logical solutions that address the problems

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