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Customer Experience Coordinator
Vor 3 Tagen
What's on offer?
Are you ready to take your career to the next level? Join our dynamic pre-construction team as a Customer Experience Coordinator to project manage a portfolio of Greenfields projects and be part of a company that values your expertise, time management, attention to detail and genuine passion for the residential industry. We are looking for motivated professionals eager to make an impact in a fast-paced, collaborative environment.
Responsibilities include:
- Project manage your own portfolio of customers from sales acceptance to construction
- Coordinate all required elements of the pre-construction workflow within expected timelines
- Effectively and proactively manage your customers' questions and expectations, ensuring that they are informed of status and timeframes
- Collaborate with the Operations team (drafting, estimating, studio, approvals, scheduling) to deliver against workflow timeframes
- Present and facilitate the return of Housing Industry Association (HIA) contracts
What can you bring?
- Experience in pre-construction and/or construction (preferred)
- Project management or high-volume customer service
- Passion and enthusiasm for working in the building industry
- Strong organisation/prioritisation skills
- Ability to meet conflicting deadlines
- Strong listening skills
- An eye for detail when producing documentation
- Relentless when faced with challenges
- Positive attitude and a team player
Who are we?
ABN Group is Australia’s leading construction, property, and finance company with operations in both Victoria and Western Australia. We lead the market in every segment from first homes to luxury residences and we exist to deliver the dream of home ownership. In Victoria, you may better know us as Boutique Homes and Homebuyers Centre.
Why work with us?
- Reward and recognition programs that celebrate you
- Health and wellbeing plans that look after you, including an Employee Assistance Program
- A culture of belonging where you get to be you
- You get to take your career anywhere you dare to dream – you own it
- Hybrid work arrangements available to support you in work and life
- Volunteer opportunities with amazing charity partners
- An accessible and supportive leadership team with clear vision and purpose
- A values platform that underpins who we are and how we operate
ABN Group is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion and represents the communities in which we work.
You must have theright tolive and workin Australia to apply for this job.
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