Change and Move Manager

At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.

We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.

JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.

About Us:

Our Work Dynamics business line works with some of the world's leading organisations to provide onsite solutions.

We take pride in having ‘a talent for talent,’ a culture that develops world-class teams, where talented people learn from and inspire each other. We give our people a transparent, flexible, and agile way to progress their career within JLL and achieving their ambitions.

About the role:

As a Change, Communications, and Move Manager, you will play a key role in driving successful property projects by leading change and communications programs. Working closely with our integrated Project Management and Design teams, you will develop and implement strategies to effectively manage change, engage stakeholders, and coordinate associated relocations. Your expertise in project management, content creation, and stakeholder engagement will contribute to the overall success of our clients' property projects.

A snapshot of the role:

Program and Project Management

• Support the delivery of workplace change management projects, including coordination, planning, & delivery

Change Management

• Lead and deliver assigned workplace change management programs, in accordance with JLL Change Management Framework.

Change Engagement, Facilitation and Communication

• Demonstrate strong communication skills to prepare and facilitate user experience workshops to excite, engage, enable, and evaluate throughout the stages of the change.
• Ideate and develop new and exciting change engagement tools within the team: including video content, gamification, or new ways to communicate change.

Space Planning and Move Management

• Provide support and SME input to strategic space planning for portfolio strategies and major projects.

About you: 

You will have proven experience in workplace, change management or project delivery within a corporate environment, including the transition of people from fixed desk environments to flexible working environments, coupled with a sound understanding of workplace models (eg: Agile, ABW, flexible working, hotdesking).

Qualifications in Change or Project Management, Architecture or Design desirable but not essential.

Practical and proven working knowledge of change management, programme and project management, workplace strategy and occupancy planning are required and people & stakeholder management experience in a consulting environment desirable but not essential

What to expect from us:

As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity and building an inclusive workplace.

This is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We support applications from all underrepresented groups, including Aboriginal and Torres Strait Islanders, LGBT+, people with disability and people of all age, religions and race.

We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce. 

Location:

At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.

We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.

JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.

About Us:

Our Work Dynamics business line works with some of the world's leading organisations to provide onsite solutions.

We take pride in having ‘a talent for talent,’ a culture that develops world-class teams, where talented people learn from and inspire each other. We give our people a transparent, flexible, and agile way to progress their career within JLL and achieving their ambitions.

About the role:

As a Change, Communications, and Move Manager, you will play a key role in driving successful property projects by leading change and communications programs. Working closely with our integrated Project Management and Design teams, you will develop and implement strategies to effectively manage change, engage stakeholders, and coordinate associated relocations. Your expertise in project management, content creation, and stakeholder engagement will contribute to the overall success of our clients' property projects.

A snapshot of the role:

Program and Project Management

• Support the delivery of workplace change management projects, including coordination, planning, & delivery

Change Management

• Lead and deliver assigned workplace change management programs, in accordance with JLL Change Management Framework.

Change Engagement, Facilitation and Communication

• Demonstrate strong communication skills to prepare and facilitate user experience workshops to excite, engage, enable, and evaluate throughout the stages of the change.

Innovation

• Ideate and develop new and exciting change engagement tools within the team: including video content, gamification, or new ways to communicate change.

Space Planning and Move Management

• Provide support and SME input to strategic space planning for portfolio strategies and major projects.

About you: 

You will have proven experience in workplace, change management or project delivery within a corporate environment, including the transition of people from fixed desk environments to flexible working environments, coupled with a sound understanding of workplace models (eg: Agile, ABW, flexible working, hotdesking).

Qualifications in Change or Project Management, Architecture or Design desirable but not essential.

Practical and proven working knowledge of change management, programme and project management, workplace strategy and occupancy planning are required and people & stakeholder management experience in a consulting environment desirable but not essential

What to expect from us:

As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity and building an inclusive workplace.

This is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We support applications from all underrepresented groups, including Aboriginal and Torres Strait Islanders, LGBT+, people with disability and people of all age, religions and race.

We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce. 

Location:

Job Tags:

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here .

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at Accommodation Requests . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

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At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.

For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com .