Customer Support Officer
vor 4 Wochen
As the Customer Support Officer, you'll work with our supportive Bunbury team, in a fast paced, diverse role where no one day is the same. The APM Communities Customer Support Officer role provides industry leading customer experience in every interaction. The position acts as first point of contact for general enquiries from the public, engagement with previous, current, and future customers of APM Communities as well as government departments and community service providers.
Here’s what you’ll be doing:
- Answering phone and email enquiries and scheduling appointments,
- Provide business support to achieve outcomes for our customers through maintaining and updating records of customer tracking data,
- Ability to manage multiple tasks and data entry platforms,
- Accurate data entry and management of workflow management spreadsheets,
- Develop positive working relationships with your team and provide exceptional customer service to APM Communities cliental.
Here's what you need to apply:
Submit your current resume and cover letter demonstrating the following:
- Excellent communication, interpersonal and negotiations skills, with the ability to communicate sensitively and empathically with people from a diverse range of backgrounds.
- High level of skill in Microsoft office suite, in particular Excel and the ability to pick up new programs and business systems with ease.
- Exceptional ability to work collaboratively within a multi-location team environment.
- Good judgement, discretion, and problem-solving skills.
- Analytical ability demonstrated through application of critical thinking process.
- Excellent time management and strong attention to detail.
- Team player with the ability to work autonomously and negotiate solutions.
- Outstanding ability to multi-task, manage competing demands & prioritise efficiently.
- Call Centre and scheduling experience highly regarded.
Ready to Join?
Click APPLY now and complete your application through our online recruitment platform.
About APM Group
We’re a diverse team of over 9,000 people across 11 countries with a shared purpose - to enable better lives. Our purpose is the common thread that lives in everything we do, and it starts with enabling better lives for our employees and their families too.
Our work enables the people we serve to realise their ambitions and aspirations through sustainable employment, independence, better health and wellbeing, and increased social participation.
When you join APM, there’s an opportunity to grow your career in Human Services, across multiple global brands and geographies. You can expect a great work-life balance, extensive learning opportunities, networking programs and employee benefits. But most of all you can expect to make a lasting impact on the lives of others, who rely on our services.
At APM we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. We encourage applications from people of all ages, nationalities, abilities and cultures including indigenous peoples, the LGBTQI+ community and people with a disability.
Indigenous people, people of culturally diverse background, LGBTQIA+ people and people with disability are encouraged to apply. Employable Me will be able to explore adaptations to the work environment if required.
#J-18808-Ljbffr-
Customer Service Representative
vor 1 Tag
Bunbury, Österreich Insurance Australia Group Limited VollzeitPress Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Create Alert Make a difference as a Customer Service RepresentativeJoin WFI, part of IAG, the largest insurance group in Australia and New Zealand. We’re here for you. Are you ready? YOUR ROLE We have an opportunity for multiple Customer Service...
-
Support Coordinator
vor 1 Woche
Bunbury, Österreich Perthealthcare Vollzeit[column col="" name="ssuport-content"] Position Purpose The Support Coordinator plays an integral role for NDIS participants in interpreting their NDIS plan, implement strategies to access supports and services including funded supports, community, mainstream and informal and develop their capacity over time to coordinate and manage their own supports. The...
-
Disability Support Worker
vor 4 Wochen
Bunbury, Österreich Perthealthcare Vollzeit[column col="" name="ssuport-content"] Position Purpose A disability support worker at this level works in a team to provide direct care and support of a high standard for clients of the organisation. The worker is required to support and meet the individual needs of people with disabilities in assisting to achieve individual goals, promoting choice,...
-
Office Administrator
vor 4 Wochen
Bunbury, Österreich Insite Recruitment VollzeitAbout Insite RecruitmentAt Insite Recruitment, we are fully aware that our very best ambassadors are our work-force. Whatever sector you work in, no matter the role, you are an extremely important part of the Insite Team. We will work closely with you to ensure you are looked after. We are a boutique family owned and operated business who have been...
-
Projects and Administration Officer
vor 2 Wochen
Bunbury, Österreich Workforce Australia for Individuals VollzeitProjects and Administration Officer ? People & Safety Bunbury, Australia Reference: 6609932 Projects Administration Officer (Part-time, Fixed Term) Parttime: Tuesday - Friday Fixed term contract (12 Months) Between $79,091 and $85,975 per annum (Pro Rata) Up to 5% matched superannuation contributions Discounted membership to Southwest...
-
Office Administrator
vor 4 Wochen
Bunbury, Österreich Hitachi Construction Machinery Co., Ltd. VollzeitAbout UsHitachi Construction Machinery (Australia) Pty Ltd is a leading manufacturer of construction and mining equipment.The OpportunityHCA has an exciting opportunity for a motivated Branch Administrator to join our Bunbury team in a full time permanent capacity. Reporting to the Branch Coordinator, main responsibilities include:Maintaining all branch...
-
Senior Contract Commercial Officer
vor 4 Wochen
Bunbury, Österreich Piacentini & Son VollzeitAn experienced Senior Contract Commercial Officer is required by Piacentini & Son based at our Head Office in Bunbury, Western Australia with regular remote site travel required.Piacentini & Son is an established earthmoving and mining contractor with multiple sites across Australia.An exciting position has become available for a Senior Contract Commercial...
-
Crowd Control
vor 4 Wochen
South Bunbury, Österreich Vaultsecurity VollzeitBe part of Vault Security's growth into the Southwest region of Perth, specializing in Crowd Control and events, with more opportunities on the way.15th May, 2024Vault Protective Security Services are taking applications for ongoing and consistent positions in the South of WA, with a focus on opportunities in both Crowd Control and Security Officer roles. We...
-
Sales Development Manager
vor 4 Wochen
Bunbury, Österreich Dale Alcock South West VollzeitAdd expected salary to your profile for insights Dale Alcock Homes South West “DAHSW” is the leading home builder in the South West region incorporating Dale Alcock Homes, Celebration Homes, Homebuyers Centre and Home Collective. DAHSW is proudly part of the ABN Group – Australia’s leaders in construction, property and finance.DAHSW prides itself...
-
Bunbury, Österreich Prouds Jewellers Pty. Ltd. VollzeitFull Time Assistant Store Manager | Prouds Bunbury Prouds The Jewellers Bunbury, SH 6 BUNBURY FORUM S/C, Bunbury, Western Australia, Australia Req #5335 Long term and national career progression opportunities with Australia’s largest jewellery retailer Generous staff discounts across our wide range of beautiful productsCommission scheme to recognise...
-
Clearance to Work Officer
vor 4 Wochen
South Bunbury, Österreich Commerce Inc. VollzeitAt South32, we’re meeting the challenge of enabling a sustainable future through our focus on responsibly producing commodities critical for a low-carbon world.As a collaborative, caring and inclusive company, there’s no better place to make a genuine difference. Together we’re making a positive, global impact that has the potential to change...
-
Local Area Coordinator
Vor 7 Tagen
Bunbury, Österreich Advanced Personnel Management VollzeitThe role Working full-time, based in Bunbury, WA, you will be responsible for assisting people with disability, their families, and their carers to build and pursue their goal to live their best life, exercise choice and control, and engage with the National Disability Insurance Scheme through their Partner in Community, APM Communities. You will be...
-
Sales Development Manager
vor 3 Wochen
Bunbury, Österreich Smith Sales Inc. VollzeitOur Company Dale Alcock Homes South West “DAHSW” is the leading home builder in the South West region incorporating Dale Alcock Homes, Celebration Homes, Homebuyers Centre and Home Collective. DAHSW is proudly part of the ABN Group – Australia’s leaders in construction, property and finance. DAHSW prides itself on consistently delivering the dream of...
-
Therapy Assistant
vor 1 Woche
Bunbury, Österreich Perthealthcare Vollzeit[column col="" name="ssuport-content"] Position Purpose As PHASE’s Allied Health Therapy Assistant/ Behaviour Support Admin. The purpose of this position is to provide assistance to the Allied health and behaviour support teams in supporting participants (children and adults) registered with the NDIS. This is done through undertaking a range of less...
-
Senior Contract Commercial Officer
vor 4 Wochen
South Bunbury, Österreich Piacentini & Son VollzeitAn experienced Senior Contract Commercial Officer is required by Piacentini & Son based at our Head Office in Bunbury, Western Australia with regular remote site travel required.Piacentini & Son is an established earthmoving and mining contractor with multiple sites across Australia.An exciting position has become available for a Senior Contract Commercial...
-
Retail Team Member
Vor 5 Tagen
Bunbury, Österreich Ampol Limited VollzeitPress Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Create Alert Select how often (in days) to receive an alert: Location: Bunbury Retail, Western Australia, Australia Company: Ampol Hi, we’re Ampol.We are powered by our people!As one of Australia’s largest convenience retailers, we’re committed...
-
Speech Pathologist
vor 4 Wochen
Bunbury, Österreich Perthealthcare Vollzeit[column col="" name="ssuport-content"] Position Purpose The Speech Pathologist will be responsible for specific assessments, interventions and planning predominantly in the NDIS framework to increase participants communication and independence in all aspects of their lives. The role is to provide a high quality, effective and efficient service to...
-
Field Engineer
Vor 5 Tagen
Bunbury, Österreich Manpower VollzeitRole: Field Engineer Location: Bunbury, Perth Job description: Experience with desktop support, server support, hardware, network and software installation and troubleshooting. O365 experience is essential. Software and Hardware diagnostic skills and building/upgrading PC's. Active Directory (users, mailbox management). Operating system support (Windows 10...
-
Field Engineer
vor 4 Wochen
Bunbury, Österreich Manpower Australia VollzeitRole:Field EngineerLocation Bunbury, PerthJob description:Experience with desktop support, server support, hardware, network and software installation and troubleshootingO365 experience is essential. Software and Hardware diagnostic skills and building/upgrading PC's.Active Directory (users, mailbox management), Operating system support (Windows 10 & 7,...
-
Occupational Therapist
vor 1 Woche
Bunbury, Österreich Perthealthcare Vollzeit[column col="" name="ssuport-content"] Position Purpose This position is a diverse role comprising OT specific assessments, interventions and planning predominantly in the NDIS framework to increase people’s function and independence in all aspects of their lives. The position of Occupational Therapist is to provide a high quality, effective and efficient...
