Relationship Manager
vor 3 Wochen
Take the next step. Be part of something bigger at Suncorp.
- Join our high performing Agribusiness Team based in Toowoomba
- Support, learn from and develop your Agribusiness banking profile under an experienced Relationship Manager
- Excellent Opportunity with flexibility and the tools you need for success
Exciting opportunity for a keen financial services professional looking to take the next step in their career to join our Toowoomba office. At Suncorp we strive to be the customer’s first choice because we care about our customers and are passionate about the communities, they live in.
In this role you will support the District Manager and Executive Manager in driving regional revenue and growth through excellent customer service, connecting customers to products, and effective risk management. The role will manage and grow a portfolio of business customers, providing value to customers across Agri and Commercial Business channels in each regional market.
What you’ll do
- Maximise the visibility of the Suncorp Group brand throughout the region by actively and positively promoting the company at public events.
- Manage the Group’s relationship with customers within your assigned portfolio
- Support improvements and monitor the relevant customer satisfaction outcomes for the portfolio
- Assist the Suncorp Group’s understanding of and meeting of holistic customer needs as well as lending needs and collaborate across channels to meet customer needs
- Design, implement and monitor an annual portfolio business, marketing, and business plan to achieve desired portfolio growth
- Build genuine relationships with key stakeholders and work collaboratively to drive a ‘one team’ approach ensuring support and service delivery as well as achieving customer and business needs
- Provide development opportunities for staff to allow the achievement of current and future objectives and Suncorp desired staff satisfaction results
What you’ll bring
- Tertiary Qualifications in business, commercial or finance are desirable.
- Demonstrated experience in financial services
- Exceptional organisation and planning skills
- Understanding and application of risk analysis, cash flow analysis, portfolio management, evaluation and analysis of profit projections, property valuation, credit mediation, security requirements and credit checking
- Able to build strong relationships in relation to matters involving a wide range of stakeholders
- Demonstrates high ethical standards and integrity in all working relationships including being able to maintain strict confidentiality when required
What we can offer
- A range of flexible working and leave options, including 20 weeks paid parental leave, 4 weeks paid secondary carer parental leave and unlimited paid emergency response leave
- Discounts and offers on a range of retail favourite stores as well as banking and insurance products
- Give back to our communities with payroll giving, donation matching and paid volunteer leave
- Invest in your brighter future with ongoing study support and career development programs; and
- Prioritise your work/life balance with our robust employee assistance program and dedicated employee council
At Suncorp, we are committed to building futures and protecting what matters. We value the unique experiences, insights and diverse workforce that benefits our people, our business, and our customers. We’d love to see your application and speak with you even if you do not match the above mentioned.
Important note: In July 2022, Suncorp announced to the market that it had entered into an agreement to sell the Suncorp Bank business to Australia and New Zealand Banking Group Limited (ANZ) (the Sale). The Sale remains subject to regulatory and government approvals (including Australian Competition Tribunal approval). If all approvals for the Sale are received, this role will transition to Suncorp-Metway Limited (SML) which will become part of the ANZ corporate group.
By applying for this role, you agree that Suncorp may provide your application details (which may include your personal information) to ANZ if/when the Sale is finalised if (a) the recruitment process is still underway, or (b) your application for this role is successful. You also acknowledge that if/when the Sale is finalised ANZ may conduct pre-employment screening checks as part of their profile process. Please see the Applicant Privacy Statement for more detail.
Advertised: 07 Jun 2024 E. Australia Standard Time
Applications close: 21 Jun 2024 E. Australia Standard Time
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