Advanced Technical Support Engineer

vor 4 Wochen

Sydney, Österreich Schneider Electric Norge AS Vollzeit

We have an exciting opportunity for an experienced Advanced Technical Support Engineer (Variable Speed Drives, Soft Starters, and Engineered Drive Systems) to join our Customer Experience team. Our team’s mission is to be Customer’s first advocate & connect our teams to provide simplified seamless experience. Through innovation and digitisation, you will play an integral part as a change agent towards continuous improvement.

Based in Macquarie Park Sydney, this role will report into Advanced Technical Support Manager. You’ll improve Customer Satisfaction by providing a high level of Advanced Technical Support for our Drives offer. You will create stability and confidence in the market by providing Customers and Schneider Electric business units with guidance in the correct implementation of Schneider Electric products, with consideration given to customer expectations and business measurements. You will be a trusted advisor and business developer, identifying uncovered needs and proposing our products, solutions and services.

Key operational responsibilities will include:

  • Consulting with and advising customers (end-users, system integrators, panel builders, distributors, consultants and contractors) on the best solutions to their technical issues in accordance with standard processes, procedures and safety guidelines
  • Remote configurations assist of various Drives, Soft Starters and Engineered Drive Systems
  • Knowledge transfer via technical documentation such as FAQ Articles, Video FAQ, White Papers, Application Notes and Trainings
  • Driving product improvements and learning new technologies every day
  • Identifying growth opportunities and proposing our products, solutions and services

About you:

You are innovative and strategic, focused on defining and supporting new models of technical support to produce premium services offering to customers. You are customer-obsessed, going above and beyond to deliver extraordinary results and experiences for customers.

In addition, you possess the following relevant skills and attributes to be successful;

  • Diploma/Degree in Electrical, Electronic, Power, Process Automation, Mechatronic, Chemical, Software or Computer Engineering, or Trade Qualification with relevant experience. Product specific training and qualifications desirable
  • Knowledge in programming, installation, troubleshooting, diagnosis and problem solving
  • Knowledge of drives applications and experience in assisting with the same
  • Understanding of Australian Electrical Standards and Regulations
  • Customer service, conflict resolution and business risk

What's in It for You?

We offer flexibility, great salary packages, inclusive culture, career growth opportunities, and the chance to work on global projects. Join us in shaping the future of sustainable and efficient power solutions.

Ready to take the next step in your career? Apply now and be part of our global family

#SEGreatPeople

#LifeIsOn

#LI-SF2

All applicants must have working rights in Australia at the time of application and will be required to provide documented evidence if selected for interview.

Schneider Electric does not accept unsolicited resumes/candidate profiles from external agencies or suppliers via any method. If any candidates are submitted in an unsolicited manner, we will consider this as a direct candidate application to Schneider Electric and no fee will be payable.

Why us?

Schneider Electric is leading the digital transformation of energy management and automation. Our technologies enable the world to use energy in a safe, efficient and sustainable manner. We strive to promote a global economy that is both ecologically viable and highly productive.

€25.7bn global revenue

137 000+ employees in 100+ countries

45% of revenue from IoT

5% of revenue devoted for R&D

You must submit an online application to be considered for any position with us. This position will be posted until filled

It is the policy of Schneider Electricto provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct. Concerning agencies: Schneider Electric does not accept unsolicited resumes and will not be responsible for fees related to such.

#J-18808-Ljbffr

  • Advanced Technical Support Engineer

    vor 1 Monat

    Sydney, Österreich Schneider Electric Norge AS Vollzeit

    We have an exciting opportunity for an experienced Advanced Technical Support Engineer (Digital Power) to join our Customer Experience team. Our team’s mission is to be Customer’s first advocate & connect our teams to provide simplified seamless experience. Through innovation and digitisation, you will play an integral part as a change agent towards...

  • Advanced Technical Support Engineer

    vor 4 Wochen

    Sydney, Österreich Schneider Electric Norge AS Vollzeit

    We have an exciting opportunity for an experienced Advanced Technical Support Engineer (Digital Power) to join our Customer Experience team. Our team’s mission is to be Customer’s first advocate & connect our teams to provide simplified seamless experience. Through innovation and digitisation, you will play an integral part as a change agent towards...

  • Support Engineer I

    Vor 2 Tagen

    Sydney, Österreich Acttif Vollzeit

    Press Tab to Move to Skip to Content Link The Support Engineer plays a critical role in facilitating seamless support for MediaCeption line of products. EVS holds its customer support in high regard, and the Support Engineer is expected to take proactive initiatives to collaborate with various departments to resolve issues efficiently. Global Support...

  • Technical Support Engineer

    vor 3 Wochen

    Sydney, Österreich Servicenow Vollzeit

    Company DescriptionAt ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for...

  • Technical Support Engineer

    vor 3 Wochen

    Sydney, Österreich ServiceNow, Inc. Vollzeit

    At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know...

  • Senior Technical Support Engineer

    vor 2 Wochen

    Sydney, Österreich ServiceNow Vollzeit

    Company DescriptionAt ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for...

  • Senior Technical Support Engineer

    vor 2 Wochen

    Sydney, Österreich Servicenow Vollzeit

    Company DescriptionAt ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for...

  • Technical Support Engineer

    vor 4 Wochen

    Sydney, Österreich ServiceNow Vollzeit

    Company DescriptionAt ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for...

  • Technical Support Engineer

    vor 4 Wochen

    Sydney, Österreich ServiceNow Vollzeit

    Company DescriptionAt ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for...

  • Technical Support Engineer

    Vor 2 Tagen

    Sydney, Österreich LVI Associates Vollzeit

    We are seeking an experienced Technical Support Engineer based in Sydney. This position is ideal for a candidate that has experience in Energy Storage Systems and is dedicated to delivering exceptional customer service. The company is a leading renewable energy company that is driving the future of clean energy solutions. With a surge in new projects, they...

  • Technical Support Engineer

    vor 1 Monat

    Sydney, Österreich Genetec Inc Vollzeit

    The team:The role of the Technical Support Engineer (Australia) is to provide quality and professional post-sales services to our customers via email, phone, text chat or on-site support. The Technical Support Engineer is based in Sydney and will report to the Customer Experience Team Lead (Australia). What your day will look like:Technical support: Use...

  • Technical Support Engineer

    vor 4 Wochen

    Sydney, Österreich Genetec Inc Vollzeit

    The team:The role of the Technical Support Engineer (Australia) is to provide quality and professional post-sales services to our customers via email, phone, text chat or on-site support. The Technical Support Engineer is based in Sydney and will report to the Customer Experience Team Lead (Australia). What your day will look like:Technical support: Use...

  • Technical support Engineer

    vor 1 Monat

    Sydney, Österreich Camco Technologies Vollzeit

    Camco Technologies is the leading technology company in innovative terminal automation solutions and services. Since 1999, our systems empower marine and railway terminal operators to increase their performance and safety while reducing operating costs. Already 200+ terminal operators worldwide successfully optimized their gate, rail, crane and yard...

  • Technical support Engineer

    vor 4 Wochen

    Sydney, Österreich Camco Technologies Vollzeit

    Camco Technologies is the leading technology company in innovative terminal automation solutions and services. Since 1999, our systems empower marine and railway terminal operators to increase their performance and safety while reducing operating costs. Already 200+ terminal operators worldwide successfully optimized their gate, rail, crane and yard...

  • Technical Support Engineer

    vor 3 Wochen

    Sydney, Österreich Hamilton Barnes Associates Limited Vollzeit

    Join this team as a Contract Technical Support Engineer!Are you ready for a dynamic 12-month contract opportunity with a leading IT services provider? We are currently seeking a talented Technical Support Engineer to join a prominent IT services provider, participating in low-level design, implementation, and troubleshooting/configurations. Demonstrate your...

  • Technical Sales Support Engineer

    vor 3 Wochen

    Sydney, Österreich Alfa Laval Mid Europe GmbH Vollzeit

    Technical Sales Support Engineer page is loaded Technical Sales Support Engineer Apply locations Sydney time type Full time posted on Posted 2 Days Ago job requisition id JR0029790 SummaryResponsible for selling Alfa Laval transactional products and services within the assigned area of responsibility and providing direct...

  • Technical Support Engineer

    Vor 2 Tagen

    Sydney, Österreich ServiceNow, Inc. Vollzeit

    At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know...

  • Technical Support Engineer

    vor 20 Stunden

    Sydney, Österreich Servicenow Vollzeit

    Company DescriptionAt ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for...

  • Technical Support Engineer

    Vor 4 Tagen

    Sydney, Österreich ServiceNow Vollzeit

    Company DescriptionAt ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for...

  • Senior Technical Support Engineer

    vor 3 Wochen

    Sydney, Österreich ServiceNow Vollzeit

    At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know...