Service Continuity

vor 1 Woche

Melbourne, Österreich Australia Post Vollzeit

Press space or enter keys to toggle section visibility

Name

Service Continuity & Recovery Lead

Site / Location

Ref #

12360105

Entity

Australia Post

Opening Date

17-Jun-2024

Suburb

Melbourne

Work Type

Permanent Full Time

Description & Requirements

Press space or enter keys to toggle section visibility

We’re looking for a Service Continuity & Recovery Lead to join our diverse, talented and innovative digital technology team who together are helping our customers and communities build a better future. Together, we design, build and maintain products, services and experiences that Australian's love and trust, while delivering a sustainable future for Australia Post, and you could be part of that.

We're empowered to deliver for our teams and to delight our customers. We provide an inclusive and supportive environment that nurtures talented people, trusts our teams to deliver their best, and leverages modern work practices and technologies. It's an unexpectedly dynamic and collaborative culture that feels more like a start-up than a 213-year old icon.

What you’ll deliver with us

As our Service Continuity Lead, you will be responsible for developing, implementing, and managing comprehensive IT service continuity and disaster recovery strategies, plans, and procedures across the enterprise. This role is critical in ensuring the availability, resilience, and rapid recovery of our IT systems and services. You will regularly test, validate, and update IT service continuity and disaster recovery plans to ensure their effectiveness. You will have 2 direct reports in this role, so experience in people management is useful but not essential.

You will collaborate closely with cross-functional teams, including IT Operations and Support, Information Security, and other business stakeholders, to establish and maintain robust IT service continuity and disaster recovery capabilities for the organisation. As part of this collaboration, you will alsoprovide training, guidance, and support to IT and business teams on IT service continuity and disaster recovery practices. The Service Continuity Lead works closely with IT security teams to ensure the alignment of IT service continuity and disaster recovery plans with security requirements.

You’ll also

  • Develop and implement IT service continuity and disaster recovery strategies, plans, and procedures to ensure the uninterrupted operation of critical IT services.
  • Conduct business impact analysis (BIA) to identify critical IT services and assess their importance to the organization.
  • Perform risk assessments and develop risk mitigation plans to minimize the impact of potential disruptions.
  • Collaborate with IT and business stakeholders to define recovery time objectives (RTO) and recovery point objectives (RPO) for critical IT systems and services.
  • Design and implement robust data backup and recovery solutions, including off-site and cloud-based backup strategies.
  • Establish and maintain redundant systems, infrastructure, and network configurations to ensure high availability and resilience.
  • Develop and document detailed disaster recovery plans outlining step-by-step procedures for recovering IT systems and services.

About you

We are looking for someone who has great relationship building skills both inhouse and vendor to elicit support for recovery plans and testing regime. It is important to raise the profile of service continuity management across project teams. Having strong communication skills is a bonus as you will occasionally present in executive forums on risk profile and continuity preparation and testing. Being engaged in business continuity forums (BCI) and a willingness to understand industry movements is useful for this role.

You’ll also need

  • Proven experience in IT Business/Service continuity, disaster recovery, or related roles, with a track record of successful planning and execution ideally in a complex IT environment.
  • Strong knowledge of IT infrastructure, systems, and architectures, including servers, networks, storage, and virtualization technologies.
  • Proficiency in conducting business impact analysis (BIA) and risk assessments to identify critical IT services and potential threats.
  • Experience in designing and/or governing data backup and recovery solutions, including backup software, replication technologies, and cloud-based backup strategies.
  • Solid understanding of recovery time objectives (RTO) and recovery point objectives (RPO), and the ability to translate them into actionable recovery plans.
  • Familiarity with industry frameworks and standards related to IT service continuity and disaster recovery, such as ISO 22301 and NIST SP 800-34.
  • ITIL v4 Foundation or ITIL Intermediate certificate in Service Design or Planning, Protection & Optimisation is advantageous but not required.

How we’ll deliver for you

  • A hybrid working environment
  • Industry leading discounts and benefits package
  • Opportunities for career progression

We’re delivering together

At Australia Post, we acknowledge the TraditionalCustodians of the land on which we operate, live and gather as employees.

We believe our business should reflect the diverse communities we operate in and are proud to be an inclusive workplace for people from all walks of life. We encourage applicationsfrom people of all ages, genders and backgrounds including Aboriginal and Torres Strait Islander peoples, People with Disability, LGBTQIA+ and Refugees. We are one of the largest organisations in Australia to successfully achieve Disability Confident Recruiter status. We are committed to providing an inclusive and barrier-free recruitment process and workplace for those living with a disability and are committed to reviewing and removing bias in our processes to create a gender-equitable recruitment experience and workplace. If you have any questions about accessibility, please contact our Diversity & Inclusion team on inclusivecareers@auspost.com.au

See and hear what it's like to be part of our teams in digital tech:

#J-18808-Ljbffr

  • Business Continuity Manager

    Vor 6 Tagen

    Melbourne, Österreich Australian Unity Vollzeit

    Compliance & Risk (Banking & Financial Services)Full timeAdd expected salary to your profile for insightsWe want to be the most trusted wellbeing company in Australia, and this means our focus on wellbeing starts with our people. We support our employees Real Wellbeing so that they can better support our members' and customers' wellbeing journey.At...

  • Chief Financial Officer and Executive Corporate Services

    vor 2 Wochen

    Melbourne, Österreich Bairnsdale Regional Health Service Vollzeit

    Chief Financial Officer and Executive Corporate ServicesGeneral/Business Unit Manager (CEO & General Management)East Gippsland'sleading healthcare providerFabulous regionaland lifestyle locationA dynamic and strategic leader is sought to join the BRHS Executive team to drive the achievement of effective corporate service/financial strategies across the...

  • Chief Financial Officer and Executive Corporate Services

    vor 2 Wochen

    Melbourne, Österreich Bairnsdale Regional Health Service Vollzeit

    Chief Financial Officer and Executive Corporate Services General/Business Unit Manager (CEO & General Management) East Gippsland's leading healthcare providerFabulous regional and lifestyle locationA dynamic and strategic leader is sought to join the BRHS Executive team to drive the achievement of effective corporate service/financial strategies across the...

  • Manager Operations

    vor 1 Tag

    Melbourne, Österreich Just Fix It, LLC Vollzeit

    Join the change. Together, we'll make history.As we keep the lights on for over four million customers and move towards a more sustainable way of life, it's an exciting time to be at AGL. We're re-imagining how homes and business live and work across the country and we want you to be a part of it. This moment will define our time, and your career as you work...

  • Team Leader – Operations

    vor 2 Wochen

    Melbourne, Österreich Royal Flying Doctor Service (VIC) Vollzeit

    Proudly serving Australians since 1928, the Royal Flying Doctor Service (RFDS) provides emergency road, aeromedical and primary health services for people in rural and remote Australia. We believe in creating opportunities so all Victorians have the choice to access essential primary health care services. Mobile Patient Care (MPC) offers Non-Emergency...

  • Enterprise Domain Architect

    vor 2 Wochen

    Melbourne, Österreich Energy Australia Vollzeit

    Join us, be part of our journey towards a clean energy future.Department Department Accelerated Performance (1 items) 1 Coal Supply (1 items) 1 CUST - Business (1 items) 1 CUST- Breach Audit and Business Continuity (1 items) 1 CUST- Campaign Delivery (1 items) 1 Energy Assets Tallawarra (1 items) 1 Finance Customer (1 items) ...

  • Manager, Self Service Solutions

    vor 1 Monat

    Melbourne, Österreich Australia Post Vollzeit

    Press space or enter keys to toggle section visibility Name Manager, Self Service Solutions Site / Location Melbourne Support Office (relocating to 480 Swan st Richmond, July 2024) Ref # 12358800 Entity Australia Post Opening Date 16-May-2024 Suburb Melbourne Work Type Permanent Full Time Description & RequirementsPress space or enter keys to...

  • Business Resilience Risk and Compliance Manager

    vor 2 Wochen

    Melbourne, Österreich Victoryoncology Vollzeit

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Business Resilience Risk and Compliance Manager The Business Resilience Risk and Compliance Manager will primarily support the Group’s business resilience program through the provision of high quality, proactive and commercial risk and compliance...

  • Team Leader – Operations

    Vor 6 Tagen

    Melbourne, Österreich Royal Flying Doctor Service (VIC) Vollzeit

    The position of Team Leader – Operations & Rosters reports to and supports the Head of Enablement & Compliance in establishing and maintaining and optimal staff scheduling system and business focussed view of real time logistic requirements. The Team Leader, Operations & Rosters employs effective leadership and collaboration to ensure the implementation of...

  • Executive Services Coordinator

    vor 1 Tag

    City of Melbourne, Österreich State Government of Victoria, Australia Vollzeit

    Organisation: Department of Justice and Community Safety Occupation: Policy Reference: VG/1798214JUNE2024 At the Department of Justice and Community Safety, we’re looking for people who want to make a difference. People who take pride in their work. People who get things done. People who are committed to making Victoria a safer place.We embrace...

  • Senior It Audit Manager, Apac

    vor 1 Tag

    Melbourne, Österreich It Miami Llc Vollzeit

    Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring principles of service,...

  • Business Process Analyst

    vor 1 Monat

    Melbourne, Österreich Terra Firma Pty Ltd Vollzeit

    Job Title: Business Process Analyst - Signavio, 6 months+ Terra Firma  is a leading Australian owned IT Business & Project Services Consulting company, providing professional consulting services to enterprise clients in Energy, Telecommunications, Government, Not for Profit and Financial Services industries. Our core values are Pride and Passion,...

  • Business Process Analyst

    vor 3 Wochen

    Melbourne, Österreich Terra Firma Pty Ltd Vollzeit

    Job Title: Business Process Analyst - Signavio, 6 months+ Terra Firma  is a leading Australian owned IT Business & Project Services Consulting company, providing professional consulting services to enterprise clients in Energy, Telecommunications, Government, Not for Profit and Financial Services industries. Our core values are Pride and Passion,...

  • IT Disaster Recovery Specialist

    vor 4 Wochen

    Melbourne, Österreich Granite Consulting Vollzeit

    Business/Systems Analysts (Information & Communication Technology) Full time Add expected salary to your profile for insights About the roleThe IT Disaster Recovery Specialist is a critical role within the Emergency Communications Information Services (ECIS) team, reporting to the Senior Manager Infrastructure and Networking. This role was...

  • IT Disaster Recovery Specialist

    vor 3 Wochen

    Melbourne, Österreich Granite Consulting Vollzeit

    Business/Systems Analysts (Information & Communication Technology) Full time Add expected salary to your profile for insights About the roleThe IT Disaster Recovery Specialist is a critical role within the Emergency Communications Information Services (ECIS) team, reporting to the Senior Manager Infrastructure and Networking. This role was...

  • Level 2 Audio Visual Technician

    vor 1 Monat

    Melbourne, Österreich Kinly’s Global Services Vollzeit

    ROLE: Level 2 Audio Visual Technician CONTRACT TYPE: Full-time LOCATION: Melbourne, Australia Role Summary The L2 Engineers’ prime function is to provide AV technical and event support across all meeting rooms across our client’s campus. The position involves a high degree of exposure, working sometimes with executive management and managing directors...

  • Level 2 Audio Visual Technician

    vor 3 Wochen

    Melbourne, Österreich Kinly’s Global Services Vollzeit

    ROLE: Level 2 Audio Visual Technician CONTRACT TYPE: Full-time LOCATION: Melbourne, Australia Role Summary The L2 Engineers’ prime function is to provide AV technical and event support across all meeting rooms across our client’s campus. The position involves a high degree of exposure, working sometimes with executive management and managing directors...

  • Data Platform Engineer

    vor 2 Wochen

    Melbourne, Österreich ACS Foundation Vollzeit

    We are one of Australia’s largest Financial Services Firms and believe success comes from our people. We're committed to supporting your talent and skills through your career, as you help us build a culture that affects change for our customers - and for the community too.About this RoleIn this role, you will provide technical leadership in support of...

  • Senior Technical Specialist

    vor 1 Monat

    Melbourne, Österreich State Government of Victoria, Australia Vollzeit

    Organisation: Department of Transport and Planning Occupation: Projects Reference: 4089 The purpose of the Investment and Technology Group is to provide investment strategy and deliver commercial and enterprise-wide information technology services to drive high performance and improved commercial outcomes for the State. The Enterprise Technology...

  • Senior Technical Specialist

    vor 3 Wochen

    Melbourne, Österreich State Government of Victoria, Australia Vollzeit

    Organisation: Department of Transport and Planning Occupation: Projects Reference: 4089 The purpose of the Investment and Technology Group is to provide investment strategy and deliver commercial and enterprise-wide information technology services to drive high performance and improved commercial outcomes for the State. The Enterprise Technology...