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Service and Warranty Coordinator
vor 1 Woche
Metricon Homes is seeking a driven and passionate individual with a strong customer service focus to join our busy & vibrant Service & Warranty Team in our stylish Geelong Office.
You will bring relevant experience & thrive in a fast-paced environment, work at ease with high-volumes of work, and be adept at dealing with pressures presented in the role.
Your responsibilities will include:
The processing and qualifying of service requests and warranty claimsProviding administrative support to the Service & Warranty SupervisorsResponding to a high number of emails in a timely mannerReceiving all incoming telephone calls from customers regarding service related issues and resolving in a timely and professional mannerGeneral administration duties Metricon will offer you: Be supported by a Management Team that has a Culture Where You MatterOngoing learning and development opportunities to help build your skills and reach your potential - whether through nationally accredited courses, our highly engaging e-learning portal or other comprehensive training programsMetricon Homes – Australia largest Home Builder for the 8th Consecutive YearWe promote mentoring and provide genuine opportunities for role progression, along with a competitive salary, and salary package opportunitiesAttractive housing discounts on our award-winning homesYou Matter Physical fitness, free flu vaccinations, nutrition and mental well being are just some of the programs we sponsor at Metricon to address your well being24/7 access to our LifeWorks confidential support program which includes coaching for success and navigating personal and work challenges; andExclusive access to building discounts, supplier / trade discounts, and retail discounts with big name brands through our rewards platform The successful candidate will have: Prior experience in the Service & Warranty or Building industry preferredExperience in a customer service roleExperience working with a range of IT applications and softwareExceptional communication and time management skillsCustomer file management and negotiation skillsA proven ability to work in a time critical environment How to applyIf you feel you have the drive to meet the challenges of this position, please send your Cover Letter and Resume now.
This role requires a national police check to be undertaken. #J-18808-Ljbffr
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