Service and Warranty Coordinator

vor 1 Woche


Geelong, Österreich Metricon Vollzeit
Service and Warranty Coordinator - Geelong

Metricon Homes is seeking a driven and passionate individual with a strong customer service focus to join our busy & vibrant Service & Warranty Team in our stylish Geelong Office.

You will bring relevant experience & thrive in a fast-paced environment, work at ease with high-volumes of work, and be adept at dealing with pressures presented in the role.

Your responsibilities will include:

The processing and qualifying of service requests and warranty claimsProviding administrative support to the Service & Warranty SupervisorsResponding to a high number of emails in a timely mannerReceiving all incoming telephone calls from customers regarding service related issues and resolving in a timely and professional mannerGeneral administration duties Metricon will offer you: Be supported by a Management Team that has a Culture Where You MatterOngoing learning and development opportunities to help build your skills and reach your potential - whether through nationally accredited courses, our highly engaging e-learning portal or other comprehensive training programsMetricon Homes – Australia largest Home Builder for the 8th Consecutive YearWe promote mentoring and provide genuine opportunities for role progression, along with a competitive salary, and salary package opportunitiesAttractive housing discounts on our award-winning homesYou Matter Physical fitness, free flu vaccinations, nutrition and mental well being are just some of the programs we sponsor at Metricon to address your well being24/7 access to our LifeWorks confidential support program which includes coaching for success and navigating personal and work challenges; andExclusive access to building discounts, supplier / trade discounts, and retail discounts with big name brands through our rewards platform The successful candidate will have: Prior experience in the Service & Warranty or Building industry preferredExperience in a customer service roleExperience working with a range of IT applications and softwareExceptional communication and time management skillsCustomer file management and negotiation skillsA proven ability to work in a time critical environment How to apply
If you feel you have the drive to meet the challenges of this position, please send your Cover Letter and Resume now.

This role requires a national police check to be undertaken. #J-18808-Ljbffr
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