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Investor Contact Centre | Call Campaigns
vor 4 Wochen
- Automic Group --
More about the Investor Contact Centre | Call Campaigns role at Automic Group
**The Role**
We are seeking an Investor Services Associate (Call Campaigns) to join our dynamic team. In this role, you will be employed on a casual basis to conduct outbound calls to gather Shareholder intent regarding General Meetings, Annual General Meetings, and other Corporate Action activity. On occasion, you may also be required to assist the Investor Services team with ad hoc tasks. This is a great opportunity to gain experience in financial markets and corporate customer service while working in a supportive team environment
**Responsibilities**
- Handle outbound calls to Investors
- Provide accurate information and assistance to Investors
- Follow established call scripts and guidelines to ensure consistent service quality
- Maintain a professional image for the business
- Prior customer service or call centre experience is preferred, but not essential
- Previous experience in financial markets is preferred, but not essential
- Strong verbal and written communication skills
- Excellent customer service skills
- A high level of organisational and time management skills
- Ability to show initiative and work independently, while being a team player
-- -- -- -- --
Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Automic Group team will be there to support your growth.
???? Please consider applying even if you don't meet 100% of what’s outlined ????
Key Responsibilities
- ️ Customer Education and Onboarding
- Customer Feedback-Driven Enhancement
- Social skills
- Service orientation
- Verbal communication
A Final Note: This is a role with Automic Group not with Hatch.
We do not discriminate on the basis of gender identity, sexual orientation, cultural identity, disability, age, or any other non-merit factors. To put it simply, Hatch is for everyone. #J-18808-Ljbffr
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