Divisional Sales and Operations Manager, Victoria/Tasmania

vor 4 Wochen

Mackay Regional, Österreich Audika Australia Pty Vollzeit
Divisional Sales and Operations Manager, Victoria/Tasmania

Management - Area/Multi-site (Retail & Consumer Products)

Audika is currently seeking a Divisional Sales & Operations Manager (Vic/Tas) to join our outstanding leadership team. This presents a unique opportunity to join one of the largest hearing providers in Australia and New Zealand.

About the role:

Working in accordance with our Demant Values, the ATRT working methodology, and the clinic H.E.A.R. journey, the purpose of this role is to maximize the commercial impact at Audika. Leading through the Regional Sales and Operations Managers (RSOMs) and in collaboration with the training team, the DSOM has full responsibility for meeting sales budgets, KPIs, and driving growth across the designated division. Leading people to success, implementing agreed-upon sales strategies and plans that deliver the required business goals of the organisation.

The role requires an understanding of both the micro and macro aspects of the market, customer trends, and experience to help more people hear better while achieving annual sales targets.
 

Key accountabilities:

Direct Reports

  • Leadership & Engagement: Provide leadership, coaching, and development to employees, including recruitment, performance reviews, succession planning, and fostering a positive work environment aligned with Demant values.
  • Clear Expectations & Accountability: Establish a framework for empowering direct reports to execute business initiatives, achieve KPIs, and promote continuous learning.
  • Onboarding & Continuous Development: Partner with training to drive hiring, onboarding, and upskilling of ROMs, CCOs, and Clinicians to ensure they have the necessary skills for client care, service excellence, and commercial success.

Drive Business
 

  • Budget & Sales Execution: Contribute to and manage the annual sales budget, lead sales strategy implementation, and analyse performance to identify opportunities and challenges.
  • Market Insights & Share Growth: Understand the local market, client trends, and opportunities to maximize business success, including increasing local market share through tailored marketing, GP engagement, and business development activities.

Operational

  • Workforce Planning: Maintain staffing levels in line with client demand for productivity and performance.
  • Management Schedule: Implement a structured schedule across direct reports focused on ATRT, commercial, and clinical excellence.
  • Client Experience: Ensure superior client experiences, clinic presentation, uniform standards, and compliance with business processes.
  • HR Management: Address staff concerns promptly and effectively in line with company policies, seeking HR or managerial support when necessary.
  • Reporting & Compliance: Manage day-to-day operations using reports, assess results, and ensure compliance with standards, regulations, company policies, and legal requirements.
     
You will be successful in this role if you have:
 
  • Tertiary qualification or undergraduate degree: Preferably in science, business/commerce, or economics.
  • Leadership experience: A minimum of 7 years of documented success in a retail or audiological leadership role.
  • Outstanding leadership skills: Proven experience in leadership with direct involvement in motivating and developing a team to achieve key sales objectives.
  • Exceptional customer service delivery: Experience in fostering a culture focused on delivering exceptional customer service.
  • Geographically dispersed team leadership: Experience in leading teams dispersed across multiple locations to collaborate effectively.
  • Strategic and operational responsibility: A proven track record of following an existing operating model, with significant experience in sales planning, execution, and management within a defined territory.
  • Financial acumen: Knowledge of business and financial concepts, including key retail performance metrics, sufficient for extracting and interpreting information to inform business decisions, as well as audiological knowledge.
  • Strong IT capability: Excellent command of IT systems and tools, including the full Microsoft Office 365 suite of solutions.
  • Effective communication: Professional verbal and written communication skills, with confident and influential communication and presentation abilities.
  • Commercially driven: Commercially minded with experience initiating and supporting company initiatives to drive commercial outcomes. Demonstrated ability to achieve key sales targets and objectives.
  • High degree of flexibility: Demonstrated flexibility and successful integration in high-change environments and with new business applications.
  • Audiology or Audiometry qualifications: Highly desirable.
We are offering:

Competitive Remuneration + Superannuation + Incentives: 

  • Elevate your earning potential with a highly competitive remuneration package. 

Professional Development and Personal Growth: 

  • Elevate your skills and personal journey through our holistic learning and development program, uniquely tailored to each individual. 
  • Given the substantial travel involved in this role, we offer a practical Car & Travel Allowance. 

Novated Leasing: 

  • Enjoy the freedom and convenience of a vehicle with our novated leasing options, coupled with tax benefits. 

Employee Assistance Program: 

  • Your well-being matters. Access our comprehensive Employee Assistance Program for confidential support, ensuring you have the resources you need to navigate life's challenges. 

Employee Benefits Program: 

  • Enjoy a spectrum of perks tailored for you through our Employee Benefits Program, showcasing our commitment to your holistic well-being.
  • Our Xmas and birthday gifts are a small gesture to show how much we value and celebrate you. 
Report this job advert

Don’t provide your bank or credit card details when applying for jobs.

Choose from thousands of courses delivered by leaders in education.

#J-18808-Ljbffr

  • Assistant Manager

    vor 3 Wochen

    Mackay Regional, Österreich The Estée Lauder Companies Inc. Vollzeit

    Job Description - Assistant Manager - Aveda - 35 hrs - Aveda Mayfair - Victoria, BC (244737) Job Description Job Number: Assistant Manager - Aveda - 35 hrs - Aveda Mayfair - Victoria, BC ( Job Number: 244737 ) Brand Brand : Aveda Job Job : Retail - Store Primary Location Schedule Schedule : Full-time Shift Shift : ...

  • Geology Manager

    vor 3 Wochen

    Mackay Regional, Österreich MiningMonthly Vollzeit

    Geology Manager - Victoria (REE) | ROCK PEOPLEHigh Profile REE/Mineral Sands DeveloperPosition location: Flexible Location; Melbourne or Regional Victoria One of Australia's premier emerging REE and mineral sands developers with world-class projects in Victoria currently seeks to appoint a Geology Manager. With the approvals process well underway for the...

  • Associate Sales Operations Specialist

    vor 4 Wochen

    Mackay Regional, Österreich Crocs, Inc. Global Jobs Vollzeit

    JOB SUMMARY: As an integral member of the Sales Department, embrace a ‘consumer first’ mentality to ensure best in class brand representation for Wholesales / DTC - resulting in achieving revenue and profit targets. Provide administration support to Operations Manager across wholesale and DTC channels to help drive efficiencies, market impact and achieve...

  • Head of Bands and Theatre Operations

    vor 2 Wochen

    Mackay Regional, Österreich Stmargarets Vollzeit

    6 days ago Be among the first 25 applicants Direct message the job poster from St Margaret's Berwick GrammarMarketing Leader | Strategic Marketing | International DevelopmentThis organisation has zero tolerance for child abuse. This organisation promotes the safety, wellbeing, and inclusion of all children, including those with a disability. This...

  • Services Operations Manager

    vor 4 Wochen

    Mackay Regional, Österreich Hitachi Automotive Systems Americas, Inc. Vollzeit

    Services Operations Manager page is loaded Services Operations Manager Apply locations Lilydale, Victoria, Australia time type Full time posted on Posted Yesterday job requisition id R0044832 Location:Lilydale, Victoria, AustraliaJob ID:R0044832Date Posted:2024-03-13Company Name:HITACHI ENERGY AUSTRALIA PTY LTDProfession...

  • Customer Development– Enterprise, Victoria

    vor 4 Wochen

    Mackay Regional, Österreich CloudFlare Vollzeit

    Available Location: Melbourne, Victoria (Australia) What You’ll Do We are currently recruiting for a highly experienced Customer Development (Sales) to move into Cloudflare’s ANZ Enterprise team. The successful candidate will have the responsibility for leading the engagement with key ‘named accounts’ headquartered in Victoria. The role as minimum...

  • Repairs and Warranty Manager

    vor 4 Wochen

    Mackay Regional, Österreich Tmrrecruitment Vollzeit

    We’re seeking an experienced Repairs and Warranty Manager who is ready to hook to with Australia’s experts in rigid truck bodies to lead the department into the future.This company has been at the forefront of next-generation designs, providing truck body solutions for a wide range of industries and applications for over 30 years. With state-of-the-art...

  • Sourcing and Logistics Specialist

    vor 4 Wochen

    Mackay Regional, Österreich Hitachi Automotive Systems Americas, Inc. Vollzeit

    Sourcing and Logistics Specialist page is loaded Sourcing and Logistics Specialist Apply locations Lilydale, Victoria, Australia time type Full time posted on Posted 30+ Days Ago job requisition id R0033923 Location:Lilydale, Victoria, AustraliaJob ID:R0033923Date Posted:2023-10-17Company Name:HITACHI...

  • Business Development Manager

    vor 2 Wochen

    Mackay Regional, Österreich Pinpoint Property Recruitment Pty Vollzeit

    Wonderful opening with an expanding commercial cleaning and property services organisation. Help with their continued growth!The OrganisationYou will work for a growing commercial cleaning and maintenance property services organisation that has expanded extensively throughout Victoria with continued growth plans into additional states. With a solid track...

  • Sales Account Manager

    vor 1 Woche

    Mackay Regional, Österreich hatch.team Vollzeit

    This is a Sales Account Manager role with Great Wrap based in Tullamarine, Australia Great Wrap --Role Seniority - A role for someone with some basic skills, good motivation and ability to learn. Typically 1-2 years of experience is required.More about the Sales Account Manager role at Great Wrap**In this role, you’ll be responsible for** Act as the first...

  • Account Manager, Commercial

    vor 2 Wochen

    Mackay Regional, Österreich Ab Electrolux Vollzeit

    At the Electrolux Group, as a leading global appliance company, we strive every day to shape living for the better for our consumers, our people and our planet. We share ideas and collaborate so that together, we can develop solutions that deliver enjoyable and sustainable living.Come join us as you are. We believe diverse perspectives make us stronger and...

  • Warehouse Manager Location: BC-Victoria-V9B 6B2 Post Date: 05-18-23

    vor 4 Wochen

    Mackay Regional, Österreich ServiceMaster Company Vollzeit

    ServiceMaster of Victoria is looking for a highly organized hard working person to manage our warehouse.Certifications for forklift and a drivers license are a benefit.Position would be responsible for keeping warehouse organized and cleanmanaging consumables and orderinglight fleet maintenancecoordinating with our contents division for contents storage and...

  • Practice Manager

    vor 2 Wochen

    Mackay Regional, Österreich Family Doctor Pty Ltd Vollzeit

    Location: Camberwell Junction Medical Clinic, Camberwell, Victoria, Australia  About Camberwell Junction Medical Clinic: Camberwell Junction Medical Clinic is a well-established, patient-focused general practice located in the heart of Camberwell, Victoria. We are committed to providing high-quality, comprehensive healthcare services to our community. Our...

  • Midea Brand Advocate

    Vor 6 Tagen

    Mackay Regional, Österreich Acosta Sales & Marketing Vollzeit

    Location: Victoria, British Columbia, V8T 2C5Ref #: M56339Function: Brand Advocacy & SalesEmployment Duration: Part-timeDescription and RequirementsAs a Midea Brand Advocate, throughout the busiest time of year you'll provide excitement, knowledge, and assistance to help spark sales for Midea by engaging store personnel and customers.What’s in it for...

  • Business Development Manager, Commercial Sales

    vor 2 Wochen

    Mackay Regional, Österreich Ab Electrolux Vollzeit

    At the Electrolux Group, as a leading global appliance company, we strive every day to shape living for the better for our consumers, our people and our planet. We share ideas and collaborate so that together, we can develop solutions that deliver enjoyable and sustainable living.Come join us as you are. We believe diverse perspectives make us stronger and...

  • yd. Assistant Store Manager

    vor 1 Tag

    Mackay Regional, Österreich Yd. Pty Vollzeit

    YD-206 YD MELBOURNE CENTRAL, SHOP 032 GROUND LEVEL, MELBOURNE VIC, Victoria, Australia Req #5189 Thursday, 9 May 2024 Come work at yd. Australia., a leading menswear brand in the retail industry. We are your go-to brand when it comes to keeping up with the latest trends. We deliver affordable, sharp fashion to the style-conscious guy and will give you...

  • Sales Account Executive

    vor 4 Wochen

    Mackay Regional, Österreich TRAILD PTY LTD Vollzeit

    TRAILD: Who are we? TRAILD is a high-growth SaaS company that Streamlines, Automates and Protects Accounts Payable. Just as your bank provides always on risk protection for your credit card, TRAILD provides a similar level of security to help businesses protect their B2B payments from fraud, errors and mistakes. Our specialised Accounts Payable software...

  • Midea Brand Advocate

    vor 4 Wochen

    Mackay Regional, Österreich Acosta Sales & Marketing Vollzeit

    Midea Brand Advocate General Information Company: PRE-CA Location: Victoria, British Columbia, V8T 2C5 Ref #: M52377 Function: Brand Advocacy & Sales Employment Duration: Part-time Description and Requirements As a Midea Brand Advocate, throughout the busiest time of year you'll provide excitement, knowledge, and assistance to help spark sales for Midea by...

  • Sales Staff

    vor 2 Wochen

    Mackay Regional, Österreich Lightnet Group Vollzeit

    Role Description/CharterA high growth, blockchain focused and well-funded fintech start-up with is looking to hire a Regional Sales Director/ Manager role for the North Asia market.   The role will be based in Hong Kong.  This is a sales quota-carrying position that is responsible for revenue generation through the direct sale of cross border payment...

  • Racing Admin Assistant at Bennett Racing Victoria

    Vor 4 Tagen

    Mackay Regional, Österreich Racing Australia Limited Vollzeit

    Part time Racing Administration Assistant position at our office located at the Geelong Racing Club. DO YOU HAVE WHAT IT TAKES TO ASSIST THE BENNETT RACING TEAM. BENNETT RACING is seeking to employ a qualified and experienced Racing Administration Assistant for its syndication operation. The successful candidate must have experience in a similar role. The...