IT Service Desk Engineer

Job Category: Banking and Financial Services Do you want to be part of using the business of banking as a force for good? Do you want to create positive impact for people and the planet? Bank Australia is the bank for people who want to be part of a movement creating a fairer and more just world.We’re growing fast as more people choose to align their...

You will be responsible for overseeing the IT Support Services Desk, ensuring the delivery of high-quality technical support which meets pre-defined SLAs. You will lead a team of support technicians, providing guidance, training, and mentorship to ensure optimal performance and end user satisfaction.Call recording, problem escalation and monthly reporting...

About the job The Service Desk Engineer will be working closely with the Service Desk Team and will be integral in driving success through quality of Teamwork, Customer service and Service delivery. The successful candidate will excel within our professional, motivated, friendly and fast paced MSP consulting environment while enjoying our enviable people...

About the job The Service Desk Engineer will be working closely with the Service Desk Team and will be integral in driving success through quality of Teamwork, Customer service and Service delivery. The successful candidate will excel within our professional, motivated, friendly and fast paced MSP consulting environment while enjoying our enviable people...

Our client is currently looking for a Service Desk Officer you will be the first POC therefore need excellent customer service skills and are confident about your technical knowledge with the maturity to know when to escalate.This is a diverse role where you will need to be proactive and take initiative. Responsibilities of the role Provide first level...

First Focus is Australia's best mid-market Managed Service Provider, bar none. We are growing fast and now have over 270 staff across Australia, New Zealand, Philippines, South Africa and Ireland. We are a stable and very focused company, with over 15 years of consistent growth and we're continuing to win new clients and evolve our solutions.We pride...

First Focus is Australia's best mid-market Managed Service Provider, bar none. We are growing fast and now have over 270 staff across Australia, New Zealand, Philippines, South Africa and Ireland. We are a stable and very focused company, with over 15 years of consistent growth and we're continuing to win new clients and evolve our solutions.We pride...

Help Desk & IT Support (Information & Communication Technology)Symbio Laboratories is a leading provider of commercial analytical testing services to the food, agricultural, water, environmental and pharmaceutical industries. Whilst the Head Office is located in Brisbane, Symbio has laboratories across Australia, responsible for testing everything from the...

Join Our Team as an IT Infrastructure Engineer in Leeds!Are you passionate about designing, implementing, and maintaining robust IT infrastructure solutions? We're looking for a talented IT Infrastructure Engineer to join our team and play a pivotal role in managing our technology backbone.Position: IT Infrastructure EngineerLocation: LeedsSalary: Up to...

Service Desk Deputy Shift LeadLocation: Shrivenham, SwindonSalary: Up to 30,000About the Company:Mainstay is representing a well-established managed service provider based in the Swindon area. This organisation delivers leading-edge secure solutions to customers in defence, blue light services, science/medical fields, and various university research...

Leaders IT is in collaboration with one of our Australia's research and innovation organisatoin. They are currently offering an exclusive opportunity to an enthusiastic Graduate Service Desk Officer to join their widespan IT Support community.This role will be more than just an Entry Level Position but more of an opportunity to be part of a Growth and...

Service Desk Manager- $130,000+ Super- Melbourne-This is a great opportunity for someone to implement processes and a new culture to a team!I am looking for a strong people manager to revitalise process throughout a busy service desk. You must be strong minded and a great people manager to implement change and direction.Key Skills:Previously implemented new...

Service Desk Manager- $130,000+ Super- Melbourne-This is a great opportunity for someone to implement processes and a new culture to a team!I am looking for a strong people manager to revitalise process throughout a busy service desk. You must be strong minded and a great people manager to implement change and direction.Key Skills:Previously implemented new...

Role Purpose The purpose of this role is to serve as a support, escalation point for the agents in solving issues presented to the Account Service Desk Do To support the service desk agents in prompt delivery & customer service Advise and collaborate with the agents on current issues and works toward the resolution of tickets Manage and coordinate...

Role Purpose The purpose of this role is to serve as a support, escalation point for the agents in solving issues presented to the Account Service Desk Do To support the service desk agents in prompt delivery & customer service Advise and collaborate with the agents on current issues and works toward the resolution of tickets Manage and coordinate...

Health Metrics provides leading, data-driven software solutions for the Residential Aged Care, Retirement Village, Community and Disability Care sectors in Australia and New Zealand. The Company's flagship product is called eCase. It is an end-to-end, enterprise-wide resident management software solution, which manages all aspects of patient management...

Health Metrics provides leading, data-driven software solutions for the Residential Aged Care, Retirement Village, Community and Disability Care sectors in Australia and New Zealand. The Company's flagship product is called eCase. It is an end-to-end, enterprise-wide resident management software solution, which manages all aspects of patient management...

Leaders IT is in collaboration with one of our Australia's research and innovation organisatoin. They are currently offering an exclusive opportunity to an enthusiastic Graduate Service Desk Officer to join their widespan IT Support community.This role will be more than just an Entry Level Position but more of an opportunity to be part of a Growth and...

We make a difference, delivering outcomes for millions of members.Join a fast paced and growing team with a global reach.Flexible and inclusive work environment for allAt AustralianSuper, we truly care about our colleagues. We know work and life are intertwined. That's why we support the diverse needs of everyone and have policies that enable us all to...

Role Purpose The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro’s Service Desk objectives Do Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become...