Roster Support Specialist

vor 3 Wochen

Brisbane City, Österreich The State of Queensland Vollzeit

There's an exciting opportunity for you to join the Intergrated Workforce Management Program as the Roster Support Specialist You will provide both transactional and capability support to Hospital and Health Services (HHS) Roster Support Officers and Line Managers at IWFM Business Implementation sites with cutover activities prior to go-live and the project hypercare period.

The Roster Support Specialist will p rovide both mentorship and support to Roster Support Officers, Line Managers and/or other administrative support staff (as required) and transactional processing either on-site or remotely.

About the Intergrated Workforce Management Program:

The Integrated Workforce Management (IWFM) Program is a key strategic initiative for Queensland Health that will enhance the roster-to-pay process, deliver positive outcomes to support enhanced workforce management and drive the delivery of tangible benefits for both Hospital and Health Services (HHS) and the Department of Health, through improved tools, processes, and access to workforce decision-support information where and when it is needed.

What we are looking for:

  • Demonstrated experience performing complex rostering and/or workforce management/payroll support activities in a large service delivery environment, including the ability to work autonomously or with limited direction.
  • Demonstrated knowledge of, or ability to rapidly acquire knowledge of Queensland Health's Integrated Workforce Management Solution and proven ability to provide high level advice with regard to the application of relevant industrial instruments as they apply across various employment streams.
  • Demonstrated high level organisational skills including prioritisation of workloads and ability to meet deadlines in an environment of high demand.
  • High level of oral and written communication skills including the ability to guide and/or mentor others in complex rostering and workforce management activities and work productively as part of a team.
  • Proven advanced conceptual, analytical, and problem-solving abilities in relation to complex rostering and workforce management activities.
Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity .

Documents

Before applying for this vacancy please ensure you read the documents below.

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We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity , including making any reasonable adjustments to support you through the recruitment process.

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