IT Support Officer
vor 2 Wochen
Eldercare is a leading not-for-profit aged care provider in South Australia with 1800 employees. Our workplace culture embraces teamwork, innovation and a dedication to our purpose of delivering peace of mind with our care.
About the role:
- Full Time 12 month contract
- Located in Eastwood with onsite undercover parking
- Assist our sites to operate smoothly by providing specialist IT support
The IT Support Officer role provides the first point of contact for all IT Support requests and issues (Level 1 & 2 support). Responsibilities include providing general IT support, problem resolution, triaging of support requests, responding to customers in a timely manner and providing IT advise to all Eldercare staff.
You will utilise your outstanding customer service skills, you will provide a high level of knowledge, support and advice to all desktop and network ICT users across the organisation.
You will support the maintenance, updating and implementation of IT equipment, hardware, software and relevant registers, telephone and security door systems. To ensure an environment of continuous improvement, you will actively contribute to, develop and implement IT policies and procedures.
The role will require being part of an on-call roster providing after-hours support.
To be successful in this role, you will:
- Tertiary qualification (or working towards) in Business Information, Computer Science or a related field and / or an equivalent combination of education, training and work experience.
- Previous experience in a similar IT Role with more than 12 months experience
- Strong analytical, diagnostic and problem-solving skills, both hardware and software
- Excellent interpersonal and communication skills, with the ability to build relationships with internal stakeholders
- Experience in delivering strong and responsive customer service in IT
- Willingness to travel to our sites as required
If you want to join our inspiring team, we can offer you:
- Attractive staff benefits such as salary sacrificing
- An opportunity to contribute to the care and quality of life for our residents
- Great team environment with variety in the role
- Ongoing professional development in a caring environment
Eldercare encourages you to apply if you are a committed and results-driven individual who is passionate about delivering high-quality outcomes whilst modelling the behaviours underpinning Eldercare's values of respect, accountability and connection.
To view the Job and Person Specification for this role please click here
Please email Richard Tyerman, Team Leader Infrastructure/Helpdesk, at richard.tyerman@eldercare.net.au to learn more about this opportunity.
Applications close 9am Monday 1st July, 2024. We will be reviewing applications as they are received and will act quickly to secure the right person.
To work for Eldercare, you are required to have a police clearance valid for working in aged care (unsupervised contact with vulnerable people) and the clearance needs to be less than 12 months since date of issue.
As per Eldercare’s Employee Immunisation Policy, all Eldercare employees are required to:
- Be vaccinated against seasonal influenza by no later than 1 June each year
- Be vaccinated against COVID-19 as per current ATAGI guidelines
Exemptions on a temporary or permanent basis can only be approved by Eldercare’s Chief Executive.
Eldercare welcomes and respects the diversity that our residents, staff and volunteers bring. Regardless of their culture, religion, spirituality, age, gender, sexuality, disability, socio-economic background or personal experiences, our people are included and respected.
Eldercare is proud to be a Rainbow Tick accredited organisation. We are committed to supporting our lesbian, gay, bisexual, transgender and intersex (LGBTI) residents, staff and volunteers to ensure they feel included and safe.
Eldercare encourages respectful relationships and does not accept any form of gender‑based violence in the workplace. Eldercare is committed to preventing violence against women and is proud to be a White Ribbon accredited workplace to support victims of abuse.
All employees can expect to receive fair and equal treatment and to be free from discrimination in all aspects of their life with Eldercare.
Eldercare is proud to provide a smoke-free environment across all sites.
Personal Details * Required field- First name *
- Last name *
- E-mail *
Digits only or add + for international numbers
- Phone *
- Street *
- Street Cont.
- City, Town or Suburb *
- Postcode or Zipcode *
- Country *
- State, Region or Province *
- LinkedIn URL
(Please click on your profile and copy the URL from your profile page.)
Questions
Right to Work
To be employed with Eldercare, you are required to have full working rights in Australia. Please indicate your working rights: *
- I am an Australian or New Zealand citizen or a permanent resident in Australia
- I have a student or temporary visa WITHOUT restricted hours
- I have a student or temporary visa WITH restricted hours
- I do not have the right to work in Australia
- Yes, I have had my vaccination
- No, but I am willing to get the vaccine
- No, I wish to seek approval for an exemption from the Chief Executive
- No, I do not wish to be vaccinated
- I have had my 1st and 2nd dose
- I have had my 1st, 2nd dose and 3rd/booster dose
- I have had my 1st, 2nd dose, 3rd/booster and 4th/winter booster dose
- I wish to seek approval for an exemption from the Chief Executive
- I do not wish to be vaccinated
- Suitability
What are your salary expectations? *
- Yes
- No
- Please confirm your awareness that this is a 12-month contract. *
-
IT Support Officer
Vor 4 Tagen
Brisbane City, Österreich SilverChef Ltd. VollzeitBe part of a fast-growing, highly successful global finance business that does things differently. Our finance product portfolio is a mix of established and new products that help hospitality businesses get started and grow. We are genuinely committed to helping our customers achieve their dreams, and we’ve already invested more than $2bn in the...
-
IT Support Officer
Vor 6 Tagen
Brisbane City, Österreich Silver Chef VollzeitJob Type: Permanent - Full TimeLocation: Brisbane- West EndJob Category: ITAbout UsBe part of a fast-growing, highly successful global finance business that does things differently. Our finance product portfolio is a mix of established and new products that help hospitality businesses get started and grow. We are genuinely committed to helping our customers...
-
IT Support
vor 3 Wochen
City of Maribyrnong, Österreich Jotun Dekorativ Marketing VollzeitSUMMARY OF THE ROLE Ensure that end user experience is always at desired levels by providing day to day support on all IT related matters and interactions or incidents from Caretaker SMAX to enable optimal productivity and efficiency in day to day operations for penguins in the local company.We are now inviting applications for the role of IT Support,based...
-
IT Support Analyst
vor 4 Wochen
City of Melbourne, Österreich Ansaldo Nuclear Limited VollzeitAnsaldo Nuclear Ltd is an inclusive employer, and we actively encourage people from all backgrounds to apply. However, due to the nature of our business, many of our roles and customers require security clearance.Therefore, your current or any previous nationality and/or your place of birth may limit the roles you can carry out for us.For the below position,...
-
It Support Officer
vor 4 Wochen
Wagga Wagga City Council, Österreich Manageditservices VollzeitThis newly created role will provide support and IT troubleshooting to our teams predominantly on the East Coast with some opportunities to support our team in Western Australia. You will maintain infrastructure, hybrid cloud technologies in conjunction with our MSP. You thrive on providing outstanding technical support and troubleshooting across Windows...
-
IT Support Analyst
vor 4 Wochen
City of Knox, Österreich AMA Group VollzeitAMA Group is the leader in collision repair, with the biggest network of facilities across Australia and New Zealand, supported by Australia’s leading distributor of vehicle parts and accessories. Our Team provides repairs for light to high-severity collisions — on everything from small private vehicles and prestige cars to commercial trucks and buses....
-
Business Support Administrator
vor 1 Woche
City of Salisbury, Österreich Home Link Family Support Vollzeit20 hours per week, annual salary £13464.33 days annual leave (FTE) + pensionRoleDo you want to be a part of an award-winning team? We have vacancies for dynamic, enthusiastic, creative andorganised individuals to join our team.This is a permanent position.This role requires you to provide administration support to the CEO, therapy and family support teams....
-
IT Support
vor 4 Wochen
Brisbane City, Österreich Askable Pty VollzeitAKA [IT Helpdesk]About AskableHi. Thanks for reading this! Askable has been changing the game in research and insights since 2017. Born in Brisbane, Australia, Askable has bootstrapped its way to a global expansion. We’ve gone from 0-40 people in 6 years with offices in Australia, the UK and soon the US. Following another stellar year of growth, we’re...
-
IT Support
vor 4 Wochen
Brisbane City, Österreich Compass Group Pty Limited Vollzeit$67,000 + super Act as senior IS&T service analyst Based in Cannon Hill Hands-on role reporting to the service delivery manager Today and tomorrow at Compass Group, we serve a better future by enriching people, communities and our planet. We do this because we believe that everyone should be seen and nourished as a whole person. We focus on the individual,...
-
Connections Support Officer
Vor 5 Tagen
City of Frankston, Österreich South East Water VollzeitSelect how often (in days) to receive an alert: We’re here to help people live well and create a better and more sustainable future. We support healthy and liveable communities by delivering water, sewerage and recycled water services to 1.77 million people who rely on us every day and every night. At South East Water, we innovate with purpose...
-
Executive Support Officer
vor 4 Wochen
City of Melbourne, Österreich Spencer Clarke Group VollzeitSpencer Clarke Group are seeking an Executive Support Officer for a Local Authority Client based in East London.In this role, you will provide high-level administrative and secretarial support to Directors, manage communications, coordinate schedules, and ensure compliance with council policiesAbout the role:You will be tasked with delivering key strategic...
-
IT Support Specialist
vor 2 Wochen
City of Yarra, Österreich Launch Housing VollzeitWhy join Launch HousingOur mission is to end homelessness. We aim to get people housed, keep them housed, and be an influential voice on ending homelessness. We are a secular, independent provider of choice for clients and we're striving to be the go-to organisation on homelessness for government, media, philanthropy, private donors and the community.Our...
-
IT Support Analyst
vor 2 Wochen
City Of Canning, Österreich Stratco (Australia) Pty Limited VollzeitJoin a national leader in Australian Retail and Manufacturing12 month fixed term contractAttractive remuneration package and employee benefitsABOUT STRATCOStratco is an Australian-owned innovator, manufacturer, and marketer of quality building and renovation solutions. With sophisticated manufacturing facilities, retail stores, and professional trade...
-
Trainee Recruitment Consultant
vor 4 Wochen
City of Melbourne, Österreich Hays Business Support VollzeitAbout HaysAt Hays, we believe in being long-term partners with our people as well as our customers. Together, we will work for your tomorrow, and the possibilities are endless.With over 50 years of business success, we have built a reputation as the world leader in specialist recruitment and workforce solutions. But joining Hays isn't just about being part...
-
IT Support Specialist
vor 4 Wochen
Brisbane City, Österreich SANDHILLS PUBLISHING VollzeitTechnology & Development IT Support Specialist Careers & Internships | Sandhills Global Career & Internships - Technology & Development HOME CAREERS AND INTERNSHIPS IT Support Specialist IT Support SpecialistBrisbane, Queensland, Australia The IT Support Specialist provides technical assistance and support for incoming queries and issues related to...
-
Disability Support Worker
Vor 5 Tagen
City of Casey, Österreich Calming Waves Support Services VollzeitPosition: Disability Support Worker - Independent Support Worker to be engaged as a Sub-Contractor Location: Southeastern Suburbs of Melbourne (Narre Warren Head Office) About Us: Calming Waves Support Services (CWSS) is a leading provider of disability support services dedicated to enhancing the lives of individuals with disabilities. We are committed to...
-
Senior IT Support Analyst
vor 2 Wochen
City Of Canning, Österreich Wesfarmers Industrial & Safety VollzeitThe OpportunityAs a Senior IT Support Analyst, you will be responsible for providing technical support in a professional, timely, and courteous manner. As a senior within the IT Support Team, you will provide guidance and build strong relationships to ensure effective solutions are delivered.This is a 12-month maximum term opportunity and will be based...
-
IT Support Specialist
vor 4 Wochen
Brisbane City, Österreich Dassault Systèmes VollzeitEnsure office alignment to Corporate IT Standards and contribute to corporate projects.Conduct user orientation and trainingMaintain local IT infrastructure according to business needs and corporate policy (LAN, Server & Storage, Audio-visual, laptops, phones, printers)Ensure incident resolution based on Support SLAQualifications:Bachelor’s degree in...
-
IT Support Specialist
vor 3 Wochen
City of Parramatta Council, Österreich Sime Darby Motors VollzeitJoining the Sime Darby group of companies means you are part of a global group that employs more than 20,000 people in 18 countries. Across Australia and New Zealand, the Sime Darby Motors name is synonymous with quality commercial and private vehicles as well as premium transport and materials handling equipment.Sime Darby Motors Group Australia Pty Ltd...
-
Customer Support Officer
vor 7 Stunden
City Of Melville, Österreich Advanced Personnel Management VollzeitAs the Customer Support Officer, you'll work with our supportive Canning Vale team, in a fast paced, diverse role where no one day is the same. The APM Communities Customer Support Officer role provides industry leading customer experience in every interaction. The position acts as first point of contact for general enquiries from the public, engagement with...