Senior Client Service Officer

Vor 4 Tagen

Brisbane City, Österreich The State of Queensland Vollzeit

Community and Oral Health is looking for a Senior Client Service Officer to join their Medical Aids Subsidy Scheme (MASS) team. This team provides funding for assistive technology to eligible Queensland residents who have a permanent and stabilised condition or disability. The scheme assists people to live at home and avoid early or inappropriate residential care or hospitalisation. The successful applicant will undertake the statewide administrative activities of a defined service area to ensure an equitable, effective and efficient service in regard to the Medical Aids Subsidy Scheme (MASS) personnel and clients.

We are the major public healthcare provider for Brisbane's south side, Logan, Redlands and the Scenic Rim. We operate five major hospitals and a range of community, specialty and state-wide healthcare services. We are renowned for teaching and research excellence.

We are truly dedicated people who care about our community. We come to work to make a difference. We save lives, changes lives and make the world a better place. We overcome the many challenges that come our way by going above and beyond and achieve the best possible outcomes by working together. We are bold, innovative, collaborative, inspiring.

We recognise our strength comes from the diversity of our people and so we encourage people of all genders, ethnicities, ages, abilities, languages, sexual orientation and family responsibilities to apply.

We are committed to creating a diverse and inclusive workplace for our people and our community.

We are part of and proud of the community we serve. We are better together.

Join us at Metro South Health and be part of a world-class, dynamic and growing health service that embraces technology, excellence in health care, teaching, research and empowering our people to be the best in serving our community.

About the Role

To undertake the statewide administrative activities of a defined service area to ensure an equitable, effective and efficient service in regard to the Medical Aids Subsidy Scheme (MASS) personnel and clients. As well as undertake the activities associated with ensuring clients receive their aids and equipment in a timely manner through the MASS subsidy funding model.

The position is also responsible for setting work priorities and monitoring workflow within the defined service area.

  • Communicate, liaise and network with MASS personnel, government and non-government agency personnel.
  • Maintain manual and computerised information systems and databases, including the ability to abstract, interpret and disseminate statistical data for the team.
  • Undertake delegated procurement activities and manage the outstanding tax invoices and acquittal processes.
  • Initiate and participate in the planning, development, implementation and evaluation of personnel training and education.

Find out about the role in more detail and how to apply in the attached Role Description.

Our values of Integrity, Compassion, Accountability, Respect, Engagement and Excellence, shape our culture within Metro South Health. Our values guide our day-to-day decision making and are fundamental to what we care about as a health service, how we behave, how we interact with each other and provide care to the many patients who come through our doors every day.

We offer rewarding career opportunities across a wide range of clinical and non-clinical areas across our health service and pride ourselves on providing a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance.

As a Metro South employee, you will benefit from a higher than standard employer contribution to Superannuation of up to 12.75%, access to salary packaging, flexible working arrangements and competitive salary rates with annual incremental increases.

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity .

Applicants are encouraged to apply online; please review the Role Description for more information on application process requirements. Agency referrals will not be accepted for this position.

Documents

Before applying for this vacancy please ensure you read the documents below.

  • Keyword
    Please use * for wildcard searches.
  • Search exact phrase
    Check to search for the exact phrase. Uncheck to return jobs that contain any of the keywords.
  • Location
    Hold down the control (Ctrl) button and use your computer mouse to select multiple options
  • Occupational group
    Hold down the control (Ctrl) button and use your computer mouse to select multiple options
Salary (yearly) Leave blank if you are searching for casual jobs
  • Minimum
  • Maximum
Total Remuneration Only used for Senior Medical or Executive positions

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity , including making any reasonable adjustments to support you through the recruitment process.

#J-18808-Ljbffr

  • Client Service Officer

    vor 3 Wochen

    Brisbane City, Österreich The State of Queensland Vollzeit

    Justice and Attorney-General (Organisation site ) Client Services; Queensland Civil & Administrative Tribunal; Justice Services; Brisbane City As a Client Service Officer, you will be the first point of contact for telephone and counter enquiries relating to all Queensland Civil & Administrative Tribunal (QCAT) jurisdictions and administrative duties....

  • Client Service Officer

    Vor 4 Tagen

    Brisbane City, Österreich The State of Queensland Vollzeit

    Justice and Attorney-General (Organisation site ) Client Services; Queensland Civil & Administrative Tribunal; Justice Services; Brisbane City As a Client Service Officer, you will be the first point of contact for telephone and counter enquiries relating to all Queensland Civil & Administrative Tribunal (QCAT) jurisdictions and administrative duties....

  • Client Service Officer

    vor 3 Wochen

    Brisbane City, Österreich The State of Queensland Vollzeit

    Payroll Transactional Services in the Department of Health are seeking two enthusiastic and proactive individuals to join their team as Client Service Officers! You will contribute to the delivery of customer focussed payroll service to clients of Queensland Health through payroll and related administrative processes and systems. The Client Service Officer...

  • Client Service Officer

    vor 3 Wochen

    Brisbane City, Österreich The State of Queensland Vollzeit

    Payroll Transactional Services in the Department of Health are seeking two enthusiastic and proactive individuals to join their team as Client Service Officers! You will contribute to the delivery of customer focussed payroll service to clients of Queensland Health through payroll and related administrative processes and systems. The Client Service Officer...

  • Client Service Officer

    vor 1 Monat

    Gold Coast City, Österreich HUB24 Limited Vollzeit

    1 day ago Be among the first 25 applicants HUB24 leads the wealth industry as the best provider of integrated platform, technology and data solutions. At HUB24, we know the smartest investments start with our people.We are innovative and ambitious, and we move fast.At HUB24, we empower our employees to bring their ideas and creativity to work. Rather...

  • Client Service Officer

    vor 4 Wochen

    Gold Coast City, Österreich HUB24 Limited Vollzeit

    1 day ago Be among the first 25 applicants HUB24 leads the wealth industry as the best provider of integrated platform, technology and data solutions. At HUB24, we know the smartest investments start with our people.We are innovative and ambitious, and we move fast.At HUB24, we empower our employees to bring their ideas and creativity to work. Rather...

  • Client Service Officer

    vor 1 Monat

    Gold Coast City, Österreich Class Limited Vollzeit

    HUB24 Operations – HUB24 Client Services / We are looking for an experienced Client Service Officer to join our award winning Contact Centre team, based in the Sydney office. You will be part of a professional, fun and vibrant culture where the primary responsibility is to provide exceptional service and maximise customer experience to HUB24 clients....

  • Client Service Officer

    vor 4 Wochen

    Gold Coast City, Österreich Class Limited Vollzeit

    HUB24 Operations – HUB24 Client Services / We are looking for an experienced Client Service Officer to join our award winning Contact Centre team, based in the Sydney office. You will be part of a professional, fun and vibrant culture where the primary responsibility is to provide exceptional service and maximise customer experience to HUB24 clients....

  • Senior Property Services Officer

    vor 2 Wochen

    Brisbane City, Österreich The State of Queensland Vollzeit

    Children, Youth Justice and Multicultural Affairs (Organisation site ) Property and Procurement Services; Financial Procurement and Property Services; Corporate Services; Brisbane City Our small multifunctional property team is seeking a seasoned property services officer with experience in managing projects, e.g. upgrades, refurbishments, installations,...

  • Administrative Officer

    Vor 4 Tagen

    Ipswich City, Österreich The State of Queensland Vollzeit

    Justice and Attorney-General (Organisation site ) Document and Record Services Group; Corporate Services Group; Office of the Director of Public Prosecutions; Brisbane, Gold Coast, Beenleigh, Ipswich, Toowoomba, Sunshine Coast, Rockhampton, Townsville and Cairns Documents and Records Services, ODPP, are seeking expressions of interest for multiple AO2...

  • Senior Client Advisor

    Vor 5 Tagen

    Brisbane City, Österreich Burberry Vollzeit

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Department:  RETAIL OFFLINE City:  Brisbane Location:  AU At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our...

  • Client Service Officer

    Vor 3 Tagen

    Wagga Wagga City Council, Österreich Audika Australia Pty Vollzeit

    Receptionists (Administration & Office Support) Full time Add expected salary to your profile for insights Audika is part of Demant, a world-leading hearing healthcare group that offers solutions and services to help people with hearing loss. Worldwide the group employs more than 17,500 staff in more than 30 countries and distributes hearing...

  • Senior Information Technology Services Officer

    vor 1 Monat

    Brisbane, Österreich The State of Queensland Vollzeit

    Premier and Cabinet(Organisation site )Legislation and Business Services; Office Of The Queensland Parliamentary Counsel; BrisbaneAs a Senior Information Technology Services Officer, you will provide help desk and incident management services for the Office of the Queensland ParliamentaryCounsel (OQPC) legislative drafting and publishing system.This includes...

  • Senior Funding

    vor 2 Wochen

    Brisbane City, Österreich Spinal Life Australia Vollzeit

    Salary packaging arrangements that can increase your take home payPermanent Full Time positionWoolloongabba location close to public transport, parking, and cafes Senior Funding & Administration Officer Spinal Life Australia is a non-profit organisation that provides expert knowledge, specialist therapies and support tailored for people with spinal cord...

  • Client Services Manager

    vor 3 Wochen

    Brisbane City, Österreich The State of Queensland Vollzeit

    Justice and Attorney-General (Organisation site ) Reform & Support Services; Queensland Courts Service; Courts and Tribunals; Brisbane City Client Services Manager, is a key role in the Recording and Transcription Services team, responsible for the end to end processes of providing audio and transcripts to Queensland Courts and tribunals and Court...

  • Client Services Manager

    vor 4 Wochen

    Brisbane City, Österreich DSC SALES SYSTEM Vollzeit

    Position: Client Service ManagerLocation: Brisbane Salary: $120,000 OTE (On-Target Earnings)Employment Type: Full-TimeReports To: Founder/VP of Sales About Us: The DSC Sales System, supports Fortune 500, Blue Chip and fast scaling startup’s generate more sales. We are the leaders of innovation, AI and systemisation for companies globally. We are seeking...

  • Senior Business Services Tax Accountant

    vor 3 Wochen

    Brisbane City, Österreich MW Recruitment Vollzeit

    Business Services & Corporate Advisory (Accounting) This well established public practice firm has been servicing a broad range of clients for decades and the clients range from small local businesses to large national operations. Located in Brisbane’s CBD, the firm provides specialist and tailored business tax and accounting services. Many of the firms...

  • Client Services Assistant

    vor 1 Monat

    Brisbane City, Österreich Minter Ellison Vollzeit

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: MinterEllison is one of Australia’s largest law firms, with nearly 200 years of business history. We're known for our legal and consulting expertise - and for our inclusive and authentic character.Our purpose is to create sustainable value with our clients,...

  • Client Services Assistant

    vor 4 Wochen

    Brisbane City, Österreich Minter Ellison Vollzeit

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: MinterEllison is one of Australia’s largest law firms, with nearly 200 years of business history. We're known for our legal and consulting expertise - and for our inclusive and authentic character.Our purpose is to create sustainable value with our clients,...

  • Senior Compliance Services Officer

    vor 3 Wochen

    Brisbane City, Österreich The State of Queensland Vollzeit

    Justice and Attorney-General (Organisation site ) Compliance Division; Office of Liquor & Gaming Regulation; Harm Prevention and Regulation; Brisbane City As a Senior Compliance Services Officer within the Compliance Services Unit (CSU), you will assist with coordinating a range of compliance related activities across the State, support functions for the...