Collection Specialist

vor 5 Monaten

Wien, Österreich Michael Kors Vollzeit

Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion.

If you enjoy working in a creative, fast-paced environment, then we would love to hear from you

Achieve personal and Store Collection goals and to develop lasting client relationships, complying with all Company policies, procedures and directives. To ensure the highest level of customer service standards are maintained at all times.

Sales generation:

- Meet personal and store Collection sales goals
- Continue to develop personal sales techniques and assist in the development of Associates’s Collection sales techniques to maximize sales in Collection line.
- Utilize elevated levels of sales and service to maximize Collection sales performance.
- Demonstrate an in-depth knowledge of the merchandise
- After closing a sale, monitor all details including: shipping, alterations (if applicable), and special requests to ensure customer satisfaction.
- Ensure all sales related policies and procedures are maintained
- Maintain a keen interest in the fashion industry and market trends

Customer service:

- Build and maintain repeat clientele by utilizing personal client-book
- Provide the highest level of customer service
- EXPERIENCE HOSTING TRUNK SHOWS AND LEADING IN-STORE Customers events
- Experience Partnering with other business /third parties such as luxury Hotels, concierge, tour guides and personal shoppers
- Build and Update the customer’s list each Month.

**REQUIREMENTS**:

- Experience of retail and luxury
- Able to work as a charismatic leader, to motivate people
- Excellent personal organizational skills with attention of detail and accuracy
- Able to work under pressure and to thrive in a fast-paced, challenging environment
- Able to work on different tasks easily - multi-tasking

At Capri, we are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Capri is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. M/D/F/V

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